UKG jobs in alpharetta ga united states

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If exceptions are identified, attempt to research and escalate to the Sr Analyst or Management as needed. Produce process management reports on a daily, weekly, and monthly basis. Performs a variety of moderately complex operational tasks, processes, and functions. Works under the guidance of a Sr. Treasury Compliance Analyst and Management to complete department requests within a timely fashion. Adhere to department guidelines and audit controls to ensure SLA is being met. Maintain effective communication with internal teams, working in coordination with the AML Compliance, Privacy & Risk, Corporate Treasury and Treasury Operations teams to facilitate the completion of all bank compliance requirements. Prepare and complete bank compliance documentation and confirm accuracy of all submitted data to ensure successful processing and approval from bank partners. If exceptions are identified, attempt to research and escalate to the Sr Analyst or Management as needed. Monitor adherence by all teams of the established policies and procedures as it relates to bank compliance requirements. Assume additional responsibilities and duties as necessary to ensure department objectives are met. Effectively communicate bank compliance and state licensing reporting status to the Sr. Treasury Compliance Analyst & Management. Monitor reporting to ensure 100% accuracy against requests. Demonstrate integrity, ethics, accountability, responsibility, initiative, and teamwork at all times. 1+ years of Treasury, Banking industry or compliance experience Bachelor's degree in Accounting, Business, Finance, Economics or related field required Experience with Banking Third Party Payment Processing (TPPP) and Third-Party Sender (TPS) requirements and audits Experience with NACHA Regulatory Rules and annual audit Knowledge of Money Transmission Services (MTS) and Money Service Business (MSB) operating and compliance requirements Experience within a payroll/tax/benefits processing organization or other payments services industry that manages client funds preferred. LI-Hybrid", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378461981", "isPrivate": false, "latlongs": "34.0753762,-84.2940899"}, {"id": 893378414180, "name": "Mgr. Product Support", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States", "Lowell,MA,United States", "Santa Ana,CA,United States", "St Louis,MO,United States", "Atlanta,GA,United States", "Alpharetta,GA,United States", "Maitland,FL,United States", "St. Louis, MO, USA", "Atlanta, GA, USA"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1735786602, "t_create": 1727102415, "ats_job_id": "61a45f57-c429-4025-a3be-9725c6fdde1b", "display_job_id": "MGRPR008297", "type": "ATS", "id_locale": "MGRPR008297-en", "job_description": "Manage a team of highly engaged individuals tasked with providing front line Product Support to our UKG Pro and WFM customers Provide high level customer satisfaction to the UKG Pro and WFM customer base to ensure current and future customer satisfaction by instilling confidence in UKG's corporate service organization Guide daily operations for the UKG Pro and WFM Support Team including analyzing metrics, staffing shifts, meetings, training, etc. Manage and facilitate satisfactory resolutions to customer's service issues by identifying call escalations, reacting with a sense of urgency, formulating appropriate action plans, and utilizing resources effectively Build and maintain trust and while delegating with purpose, working with employees to understand the obstacles and barriers they experience every day. Work with them to identify ways to minimize those barriers and identify/obtain tools Product Support Representatives require for successful job performance Collaborate with a team of managers to drive the success of the organization by helping to ensure that the right resources are allocated to address customer needs Coach for peak performance, hold the team to high standards by having regular conversations to understand their interests, aspirations, and drive career growth. Look for opportunities for your team to expand and grow their skill sets and experiences Offer and implement creative solutions within product support. Collaborate and partner effectively with other UKG departments, especially Product and Engineering departments Measure Product Support Representative productivity by monitoring work in progress, including projects, as well as demonstrating competency in time management Participate in the interview and hiring process Participation in on-call/after hour rotations is required to provide occasional after-hours support 2-5+ years' experience coaching and/or developing a customer support or technical support team Must be able to be in office 3 days a week HR, Payroll, Time and Labor and/or HCM domain experience Strong leadership, teamwork, influencing, mentoring, and coaching skills Excellent customer skills and dedication to customer service Strong sense of urgency in the decision-making process when assessing problems/situations Experience with reporting & using data to make decisions Experience with preparing and writing demonstrations, policies, training, and procedures", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378414180", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893378529420, "name": "Senior Software Engineer", "location": "Alpharetta,GA,United States", "locations": ["Alpharetta,GA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1735784259, "t_create": 1727679640, "ats_job_id": "394cbabc-8e78-4870-9d03-9eac023c8831", "display_job_id": "SRSOF009022", "type": "ATS", "id_locale": "SRSOF009022-en", "job_description": "Software Development: Write clean, maintainable, and efficient code for various software applications and systems. Technical Collaborator: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other engineers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Platform Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, continuously deploy continuously deploy and operate the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and contributing to training materials. We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor a visa, now or in the future, for this position. This would include an OPT status. Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. 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Develops and adheres to SSAE16 requirements and is accountable for compliance of each task performed Assist with special projects/business initiatives and new client implementations as requested Escalates non-routine inquiries and issues to Team Leader or Manager 2 - 3 years of experience in a customer service-type environment (payroll experience is a plus) Proficient use of the Microsoft Office Suite of software (Outlook, Word, and Excel) Associate's degree or equivalent, 2-3 years related experience, or equivalent combination of education and experience Ability to analyze and resolve problems through effective customer service interface and communication Ability to understand and follow written and verbal instructions Ability to deal effectively with a diverse set of individuals at all organizational levels Previous UKG Pro experience or payroll-related processing software", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378635644", "isPrivate": false, "latlongs": "34.0753762,-84.2940899"}, {"id": 893379152929, "name": "Sr Cloud Engineer", "location": "Alpharetta,GA,United States", "locations": ["Alpharetta,GA,United States", "Atlanta,GA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1734964828, "t_create": 1730870699, "ats_job_id": "40b98526-b81a-4f92-b278-26b39db0d2aa", "display_job_id": "SRCLO009855", "type": "ATS", "id_locale": "SRCLO009855-en", "job_description": "Company Overview: With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people -- then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: You will be part of the Network Engineering Team, a dynamic group dedicated to creating innovative solutions that drive our business forward. This team is special because of its collaborative spirit and commitment to excellence. About the Role: As a Network Engineer, you will play a crucial role in managing and optimizing our global network infrastructure. Collaborate and lead: Work with engineers to research, design, prototype, and operationalize solutions. Guide and mentor teams on best practices. Manage network infrastructure: Handle public cloud and on-premise network environments, ensuring optimal performance and resource consumption. Monitor and document: Detect issues, monitor system health, and document network deployments with Run Books and architecture diagrams. Capacity planning: Participate in capacity planning and provide tools and procedures for resource provisioning. Standardize processes: Implement processes to standardize IT practices, capacity planning, and risk mitigation. 24x7 support: Participate in system support rotation and handle escalations. Research and innovate: Proactively research new technologies and identify areas for improvement. About You: Basic Qualifications: 8+ years of experience managing large-scale network infrastructures. Proficiency with automation tools like Terraform and Ansible. Experience with cloud platforms (Google Cloud, AWS, Azure). Strong scripting skills in Python, PowerShell, Bash, or Perl. Excellent communication and problem-solving skills. Experience with security frameworks and compliance standards (e.g., ISO 27001, FedRamp, HIPAA, GDPR). Preferred Qualifications: Experience with routing and networking fundamentals (BGP, OSPF, TCP, UDP, DNS, Load Balancing). Familiarity with network devices and systems (Juniper, Cisco, F5, Palo Alto). Knowledge of container technologies (Docker, Kubernetes). Understanding of Site Reliability Engineering (SRE) principles. Google Cloud certification and experience with CI/CD pipelines are a plus. Where we're going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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Communicate complex concepts, anticipate objections, and influence adoption of viewpoints. Impact: Impact the achievement of area/group objectives. Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes. Service Health and Quality: Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Conduct thorough root cause analysis and implement measures to prevent future recurrences. Engineering Excellence Practices: Advocate for and implement best quality practices, hold a high bar for engineering excellence, and guide the team in maintaining service quality through the testing pyramid. DevOps Model: Oversee CI/CD pipelines, ensuring efficient build, test, and deployment phases. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. 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Responsible for architecting, designing, and building various database technologies, including SQL (MySQL, PostgreSQL, Oracle), NoSQL (Cassandra, Astra), and SaaS DB instances (Cloud SQL, ASTRA). Responsible for DB Maintenance, Disaster Recovery, and Implementation like Mirroring, Replication, log shipping, MS/PostgreSQL clustering. Etc Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Led the team in driving further adoption of Reliability practices such as Chaos engineering, SLOs, Error Budgets, release safety, load testing, and disaster recovery strategies for data platforms. Build teams through hiring and people growth while balancing your ownership workload through delegation. Define and review individual and team goals, fostering a culture of continuous improvement and innovation. Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., Database as Service, AIOps, CoPilot). Collaborate cross-organization to complete successful delivery with the broader functions, including but not limited to Security, Architecture, Operations, and Product Managers. Develop and maintain comprehensive technical documentation for database systems. Continuously review and update existing best practices/SOPs. Coach the organization on the principles of DBRE, including incident response, automation, observability improvements, toil reduction, self-healing, and root cause analysis. Manage on-call rotations across the globe and implement the follow-the-sun model. About You: Basic Qualifications: Bachelor's or master's degree in engineering or a related technical field. 10+ years of experience as Production DBA (or) DBRE with at least 5+ years of management experience. Hands-on Experience and Deep Technical expertise in one or more of the database platforms SQL (MySQL, PostgreSQL, Oracle), NoSQL (Cassandra, Astra), and SaaS DB instances (Cloud SQL, ASTRA). Hands-on experience with scripting and automation using Python, Go, PowerShell, Google Cloud Scripting, and Infrastructure Code (IaC) Experience and Knowledge of Public Cloud Infrastructure like Google Cloud, Cloud-based Applications, Containerization, and microservices architecture. Proficiency in building telemetry or observability implementation in tools like Prometheus, Datadog, Splunk, Prometheus SolarWinds, and Percona PMM., etc. Certification in one of the RDBMS Platforms (Microsoft SQL Server, PostgreSQL, MySQL, Cassandra) is a must, and having other Cloud certifications in GCP is preferable Preferred Qualifications: Strong leadership, problem-solving skills, attention to detail, delivering high-quality solutions, excellent communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. The base salary range for this position is $179,800.00 - $258,500.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. 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If you're passionate about our purpose \u2014 people \u2014then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Principal Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery and extensive experience. They are on the forefront of next gen technologies and they develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. About the Role: Principal Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an \u201cautomate everything\u201d mindset, helping us bring value to our customers by deploy services with incredible speed, consistency and availability. Engage in and improve the lifecycle of services from conception to EOL, including: system design consulting, and capacity planning Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks Support SRE team members, services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response Improve system performance, application delivery and efficiency through, automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil) Guide junior team members and serve as a champion for Site Reliability Engineering Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes About You: Basic Qualifications: 10+ years of hands-on experience working within Engineering or Cloud Minimum 5 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Minimum 5 years' Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company Experience with distributed system design and architecture Preferred Qualifications: Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Demonstrable fundamentals in 3 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals Working experience with industry standards like Terraform, Ansible LI-Hybrid Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $137,900.00 to $198,250.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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