UKG jobs in atlanta ga united states

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Independently resolve customer payment issues and escalations. Manage specific book of business for exception payments processing. Regularly follow up with customers to confirm payment statuses and recover overdue payments while maintaining positive customer relationships. Contact customers via phone, email, and case correspondence to collect outstanding funds. Facilitate best practice trainings for customers and internal partners. Business experience: 3-5 years of operations and customer service-related experience within the banking, accounts receivable, payroll, or collections industries. Exercise sound judgment and decision-making skills in ambiguous situations. Serve as the main point of contact for handling and troubleshooting high-risk cases/customer escalations. Intermediate to advanced Microsoft Office skills, including Microsoft Excel. Ability to navigate multiple applications and computer systems efficiently. Adaptability and ability to prioritize work, meet deadlines, and achieve department-specific goals. Extremely detail-oriented with strong organizational and follow-up skills Excels in a fast-paced and evolving environment. 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Software Engineering", "location": "Atlanta,GA,United States", "locations": ["Atlanta,GA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746710007, "t_create": 1743085178, "ats_job_id": "6d89ed29-9dd5-4330-b129-c7f0d04a2c31", "display_job_id": "MGRSO012613", "type": "ATS", "id_locale": "MGRSO012613-en", "job_description": "Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices. Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code. Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications. Ensure accountability for the team's technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot). Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Implement best practices for operational excellence. US  citizenship Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 8+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role. Proven track record of leading and delivering large-scale, complex software projects in an agile environ. Extensive experience with software architecture and design patterns. Strong understanding of cloud technologies like Azure, AWS, or GCP and DevOps principles. 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Build mature applications and services to enable Product Development teams through in-house self-service portal Collaborate with Development and Engineering teams to understand gaps and requirements while meeting expectations Join team meetings daily and as needed and collaborate with peers and teams within the organization Troubleshoot issues by reviewing information at hand, develop detailed implementation plan with automation and test details, and mentoring team members Lead and guide engineers with implementations Understand cross functional impact and high-level topology across services Ensure development aligns with UKG guidelines and industry best practices Communicate with and mentor teams on best practices and guidelines regarding the best use of our tooling and services Participate in a rotational on-call schedule with the team Bachelor's degree in computer science, Engineering, Software Engineering, or a related field, however equivalent work experience in similar position may be substituted for educational requirements. 8+ years of experience building and/or configuring cloud infrastructure and services on-prem or public (GCP preferred) through code 8+ years of experience with at one programming language. (e.g. Java, Golang, Ruby, Python) 8+ years of experience managing Linux based platforms 8+ years of experience with Cloud Native solutions (Google Cloud Platform, Amazon Web Services, and/or Azure). 8+ years of experience with DevOps practices and toolsets, such as Terraform, Ansible, Packer, GitHub, Vault, CI/CD delivery models Experience working with container technologies (e.g. Docker, Kubernetes) Strong scripting experience in at least two of the following: Perl, Bash, Python, PowerShell Windows and Linux OS and Networking experience (TCP/IP, Firewalls, SSL, Load Balancing, WAFs, SMTP, DNS, etc) Experience developing, deploying, and maintaining highly available services at scale Experience with web technologies utilizing Microservices, SOA patterns and REST Understanding of Site Reliability Engineering principles Experience with Relational Database Management System (RDBMS) and NoSQL database development and administration (e.g. Postgres, MySQL, MongoDB, Elastic Search etc.) Experience with logging, monitoring, and alerting technologies (e.g. Sensu, Grafana, InfluxDB, GCP Cloud Monitoring, ELK stack)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380006092", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893381173076, "name": "Principal Software Engineer (Java)", "location": "Atlanta,GA,United States", "locations": ["Atlanta,GA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746707115, "t_create": 1743073427, "ats_job_id": "318d96bd-69a3-4876-b423-9d67f271eb05", "display_job_id": "PRINC012607", "type": "ATS", "id_locale": "PRINC012607-en", "job_description": "Software Development: Write clean, maintainable, and efficient code for various software applications and systems. Technical Strategy: Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view. Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations. Architectural Excellence: Architect, design, and develop complex software systems and applications, ensuring high standards of performance, scalability, and reliability. Collaborate with architects on mid-level and high-level design. Complexity: Solve complex issues with innovative solutions, setting precedents as needed. Navigate information, alternatives, and relationships to achieve results. Communicate complex concepts, anticipate objections, and influence adoption of viewpoints. Impact: Impact the achievement of area/group objectives. Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript. Extensive experience with software architecture and design patterns, including the ability to design and implement scalable, reliable systems in a DevOps model. Proven track record of leading and delivering large-scale, complex software projects. Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub. Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions. Proficiency in building telemetry or observability as part of the development process. Strong leadership, communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization. Master's degree or PhD in Computer Science or a related technical field. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Demonstrated expertise in specialized disciplines and related fields. Recognized as an expert in their technical area. Understanding of internal and external business challenges and regulatory factors. Apply best practices to improve products, processes, or services.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381173076", "isPrivate": false, "latlongs": "33.7489954,-84.3879824"}, {"id": 893381641649, "name": "Mgr. Product Management", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States", "Atlanta,GA,United States", "Lowell,MA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746759149, "t_create": 1744962130, "ats_job_id": "c9534b42-3ecc-4307-9b2e-963251bdb412", "display_job_id": "MGRPR013163", "type": "ATS", "id_locale": "MGRPR013163-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. At UKG,\u00a0 our culture \u00a0starts with people. We take great pride in our\u00a0 award-winning \u00a0workplace culture and how it inspires our purpose.\u00a0 About the Role The Manager of Product will contribute to the creation and execution of UKG\u2019s Talent Acquisition product strategy. Most importantly, you will lead a team of talented Product Managers working across critical areas of the recruiting lifecycle and will be responsible for growing and developing the team. We are searching for a leader who thrives on building great products as well as enjoys working in an agile environment to lead products from ideation to delivery.\u00a0You are skilled at serving and partnering with key stakeholders \u2013 from customers and prospects to service and support teams.\u00a0You will play a key role in shaping product direction, scaling high-impact capabilities (especially for frontline and high-volume hiring), and mentoring a team of PMs to grow into the next generation of product leaders. Responsibilities: Supports definition of the product portfolio strategy and direction of investment for recruiting products. Articulates clear product vision aligned to the overall strategy for product. Serves as the voice of the customer and takes an outside-in approach leveraging customer interaction, industry trends, and competitive intelligence as a foundation for product direction and decision making. Serves as expert on current state of the product with relevant metrics, benchmarks, and usage data. Contributes to roadmap definition and empowers the team to fully own and develop the features. Analyses and develops new market opportunities and monitors offering success. Maintains continued awareness of industry changes and compliance changes in Talent Acquisition technology. Creates and collaborates on feature overviews, detailed designs and prototypes, using Agile methodologies. Inspires engineering, UX, and Delivery in order to build products customers love. Fosters a strong product culture for the entire team based in best practices for discovery. Strong stewardship of the product investment and ability to make decisions with competing priorities. Minimum Required Qualifications: 8+ years of experience in Product Management, with 2+ years in a people management role, with a proven record of growing and developing product teams Deep experience building or leading B2B SaaS products \u2013 HR tech or recruiting domain knowledge a strong plus. Ability to balance strategy with execution \u2013 zooming out to define big-picture goals, while also guiding teams through details. Comfortable and experienced presenting to all size audiences and levels Strong business acumen and internal partnership skills Preferred  Completion of Pragmatic Institute's Product Management Certification or similar product training courses Certifications in HR related fields (e.g. PHR, SHRM-CP) Behaviors: In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors: Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one. Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work. Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement. This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers! Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0 UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.\u00a0 View  The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0 The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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If you're passionate about our purpose -- people -- then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: You will be part of the Network Engineering Team, a dynamic group dedicated to creating innovative solutions that drive our business forward. This team is special because of its collaborative spirit and commitment to excellence. About the Role: As a Network Engineer, you will play a crucial role in managing and optimizing our global network infrastructure. Collaborate and lead: Work with engineers to research, design, prototype, and operationalize solutions. Guide and mentor teams on best practices. Manage network infrastructure: Handle public cloud and on-premise network environments, ensuring optimal performance and resource consumption. Monitor and document: Detect issues, monitor system health, and document network deployments with Run Books and architecture diagrams. Capacity planning: Participate in capacity planning and provide tools and procedures for resource provisioning. Standardize processes: Implement processes to standardize IT practices, capacity planning, and risk mitigation. 24x7 support: Participate in system support rotation and handle escalations. Research and innovate: Proactively research new technologies and identify areas for improvement. About You: This position may perform work with the U.S. government therefore Ideal candidate should be a U.S. citizen Existing or previous Government Security Clearance preferred, or ability to obtain appropriate security clearance is required Basic Qualifications: 8+ years of experience managing large-scale network infrastructures. Proficiency with automation tools like Terraform and Ansible. Experience with cloud platforms (Google Cloud, AWS, Azure). Strong scripting skills in Python, PowerShell, Bash, or Perl. Excellent communication and problem-solving skills. Preferred Qualifications: Experience with routing and networking fundamentals (BGP, OSPF, TCP, UDP, DNS, Load Balancing). Familiarity with network devices and systems (Juniper, Cisco, F5, Palo Alto). Knowledge of container technologies (Docker, Kubernetes). Understanding of Site Reliability Engineering (SRE) principles. Experience with security frameworks and compliance standards (e.g., ISO 27001, FedRamp, HIPAA, GDPR). Google Cloud certification and experience with CI/CD pipelines are a plus. Where we're going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose. We\u2019re united by purpose, inspired by you.\u00a0\u00a0\u00a0 As a Principal Detection Engineer, you will be part of UKG's Global Security Detection Engineering team. This global team is responsible for detecting and responding to sophisticated cyber threats and attacks. In your role you will leverage a variety of tools and resources to proactively detect, investigate, and respond to emerging and/or persistent threats impacting UKG and/or its customers. Responsibilities: You will be providing hands-on solutions, customization and tuning, automation, and use case development for the SIEM, SOAR, and other stakeholder requirements for threat informed defense strategies You will support leading production level projects to completion as a contributor and a collaborator between multiple stakeholder teams including the Security Operations Center (SOC), Threat Intelligence, Incident Response, and Incident Response You will be working on a globally distributed team and expected to create and present strategies, technical plans, and architecture to audiences of technical and executive leadership levels when asked. You will also maintain existing internal code, use cases, and further extend SIEM and SOAR integrations aligned to the Detection Engineering program efforts You will design and engineer Security Operations focused integrations and automations including diagrams, documentation, and threat modeling of what is built You will support the Director of Detection Engineering in directly enhancing the strategic capabilities of the program through complex technical projects Basic Qualifications: Hands on keyboard skills in developing and tuning foundational models, deploying and managing RAG pipelines Data science foundations which include: data preparation, statistical analysis, and applied scripting or integration in at last one major programming language 8+ years of security and hands on technical automation experience, with 5 or more of those years focused on creating use cases and detection focused automation The ability to lead complex projects, other team members, and support building strategic and technical initiatives 5-7 years of operational experience working directly with or in security operational teams including: SOC, Threat Intelligence , and Incident Response Deep understanding of SOC, SIEM, and other engineering best practices, limitations, and ways of extending or customizing threat detection automation related use cases Demonstratable hands-on skills in a major scripting/programming language or a search query language for use in security operations and threat detection Splunk Cloud ES and Splunk SOAR (Phantom) Experience highly preferred Preferred Qualifications:\u00a0 Experience with a major public cloud service provider (CSP) preferred Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0 UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View  The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0 The pay range for this position is $159,900.00- $229,800.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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This involves understanding the business objectives and aligning Red Team activities to support these goals. - Leadership and Mentorship: Lead and mentor team members, fostering a culture of continuous learning and improvement. This includes providing guidance on complex engagements and developing the team's skills. - Collaboration with Other Teams: Work closely with other security teams, such as the Blue Team and Security Incident Response Team (SIRT), to improve detection and response capabilities. This collaboration ensures a holistic approach to security. - Development of Custom Tools and Techniques: Innovate and develop custom tools, payloads, and techniques to simulate advanced threats. This includes automating attack techniques and contributing to open-source tools. - Threat Intelligence and Modeling: Stay informed on current security trends, advisories, and research. 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