UKG jobs in bangalore inka india

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Software Engineering- AI", "location": "Pune City,India", "locations": ["Pune City,India", "Noida,UP,India", "Bangalore,INKA,India"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746720791, "t_create": 1743166628, "ats_job_id": "00de853f-023e-49ef-8dd5-cd474ad0d072", "display_job_id": "MGRSO012707", "type": "ATS", "id_locale": "MGRSO012707-en", "job_description": "Leadership and Mentorship: Lead, mentor, and develop a team of 10+ AI/ML software engineers, fostering a culture of growth, collaboration, and technical excellence. Ensure high performance by providing regular feedback, coaching, and career development opportunities. AI/GenAI Architecture and Delivery: Oversee the design and delivery of AI and generative AI systems, ensuring that all solutions are scalable, robust, and high-quality. Guide your team to implement innovative AI models, tools, and infrastructure that drive business outcomes. Cross-Functional Collaboration: Partner with other engineering leaders, data scientists, product managers, and directors to align on strategic goals and deliverables. Collaborate closely with cross-functional teams to break down complex engineering tasks and drive the execution of the AI roadmap. Agile Leadership: Lead your team in an agile environment, participating in sprint planning, daily stand-ups, code reviews, and retrospectives. Help the team manage competing priorities while maintaining focus on delivering high-quality AI solutions. Technical Excellence: Promote best practices in software development, code quality, testing, and deployment. Drive the adoption of modern engineering practices like CI/CD, automated testing, and cloud-based AI/ML solutions to ensure the delivery of secure, scalable AI applications. Innovation: Stay up to date with the latest advancements in Generative AI and machine learning. Foster a culture of continuous learning, encouraging engineers to grow their technical skills and experiment with emerging technologies to contribute to the company's thought leadership in AI. Stakeholder Communication: Act as a liaison between the AI team and other stakeholders, effectively communicating progress, risks, and technical insights to non-technical leadership and product teams. Experience: 7-10 years of experience in software engineering, with at least 2-4 years in a leadership or management role, overseeing AI or machine learning teams. Proven track record of leading and delivering AI/ML and Generative AI initiatives at scale in fast-paced, dynamic environments. Technical Skills: Proficiency in Python and ML frameworks such as PyTorch or TensorFlow. Strong experience with AI, machine learning, and deep learning technologies as well as solid understanding of the software development lifecycle, object-oriented programming, concurrency, design patterns, RESTful services, and microservice architecture. AI Tools and Cloud Technologies: Experience with cloud platforms (AWS, Google Cloud, Azure), with a focus on AI/ML deployment (e.g., VertexAI, GKE, BigQuery, Kubeflow, TensorFlow Serving). Familiarity with MLOps practices and tools for model deployment and monitoring (e.g., Terraform, GitHub Actions, Concourse). Leadership and Collaboration: Strong people management and leadership skills, with experience leading cross-functional teams. Proven ability to mentor engineers, manage competing priorities, and align team efforts with business objectives. Agile Experience: Strong understanding of agile methodologies, with experience leading teams in an agile environment. Knowledge of best practices for managing sprints, tasks, and project timelines. Communication: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical stakeholders and build strong working relationships across the organization. Experience working with large language models (LLMs) or fine-tuning open-source models like GPT. Familiarity with modern AI development tools, such as Jupyter notebooks, Kubernetes, Docker, and CI/CD pipelines. Experience in high-compliance or enterprise-grade environments with a focus on AI ethics, privacy, and security. Bachelor's or Master's degree in Computer Science, AI/ML, Data Science, or a related field. Ph.D. is a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381198342", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893378634619, "name": "Lead Solution Consultant", "location": "Bangalore,INKA,India", "locations": ["Bangalore,INKA,India"], "hot": 0, "department": "Customer Delivery/Implementation Services", "business_unit": "Customer Delivery/Implementation Services", "t_update": 1746769878, "t_create": 1728292524, "ats_job_id": "2dd874bf-b3cb-44ec-af82-6b12fb39e4a1", "display_job_id": "LEADS009228", "type": "ATS", "id_locale": "LEADS009228-en", "job_description": "Industry Expertise: Provide industry and workforce management expertise and best practices to benefit customers and colleagues. Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Process Optimization & Standardisation: Identify process dependencies, eliminate redundancies, and ensure efficient workflow. Establish common definitions, terminology, and naming conventions across projects. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships and manage clients up to the CXO level, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects. Travel: Travel up to 25% may be required to meet with clients and support project implementations. Education: Bachelor's degree or equivalent in Computer Sciences or a related field. o 12+ years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 6 to 8 years of experience in Workforce Management is a must. o Relevant experience as a consultant in a similar application environment is desirable. o Extensive experience in implementing solutions for large enterprise customers across multiple locations. o Thorough understanding of business, process, and technology relating to workforce management. o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities. o Prior experience in supporting functional testing, integration testing, and UAT. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378634619", "isPrivate": false, "latlongs": "12.9715987,77.5945627"}, {"id": 893379834363, "name": "Sr Integration Consultant (Boomi Consultant)", "location": "Bangalore,INKA,India", "locations": ["Bangalore,INKA,India"], "hot": 0, "department": "Customer Delivery/Implementation Services", "business_unit": "Customer Delivery/Implementation Services", "t_update": 1746796015, "t_create": 1734625019, "ats_job_id": "9217fbb6-1771-4d24-85ac-8397affb9985", "display_job_id": "SRINT010554", "type": "ATS", "id_locale": "SRINT010554-en", "job_description": "Preparing the design document Coding, testing and deploying the interfaces User Acceptance Testing support Coding, testing and deploying the interfaces Deploy and release to production environment Final hand off to global support Upgrading existing UKG customers from lower versions to a more compatible and recent version. This will include porting of the full-suite UKG implementation and delivering it as a like to like solution. Overall, understanding of the UKG solution is a must for successfully upgrading and deploying the solution The Consultant should show the flexibility for taking calls in the evening with the client and the US team members. In certain scenarios, they will be required to support major releases and upgrades during US hours. Bachelor's degree or equivalent in Computer Science or related field Experience in creating interfaces for upstream/downstream using Dell Boomi Domain knowledge of HCM/WFM is an additional advantage Involved in design, build, test, deploy and scheduling the Integration process involving third party systems Designed and developed integration using Boomi AtomSphere integration platform or similar Integration Tools Experience in Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations would be good to have Knowledge on Rest API, SOAP framework, XML, Web service design would be good to have", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379834363", "isPrivate": false, "latlongs": "12.9715987,77.5945627"}, {"id": 893381249922, "name": "Principal Technical Support Engineer (Kronos)", "location": "Bangalore,INKA,India", "locations": ["Bangalore,INKA,India"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1746807905, "t_create": 1743593289, "ats_job_id": "661416e8-f5b4-4d15-a666-6abd3458ebac", "display_job_id": "PRINC012809", "type": "ATS", "id_locale": "PRINC012809-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Description : He / She will be responsible to pick the cases from support queue and do Triage. He / She will be working with India and Global customers where UKG is deployed. He / She will adhere to SLA's. Periodically update the customer on the status of cases owned. Timely resolve the issues reported by the customer which are related to UKG Workforce Timekeeper / UKG Pro WFM /Workforce Integration Manager / Workforce Accruals / Workforce Attendance / Workforce Device Manager/ custom reports / GTOR modules. Submit detailed root cause analysis to the customer for each case closure. Create knowledge base articles as on a required basis. Qualification: Should be a B.E / B.Tech graduate / M.C.A / M.Sc Software. 8 to 12 years of IT experience in customer support preferable in the product support. Minimum 4 years of UKG Product experiences. Hands on experience on API Based Integrations. Experience with API testing tools like Postman/SoapUI. Experience on Cloud based integration tools like Dell Boomi. Experience with the reporting tools like SSRS, BIRT. Strong knowledge of SQL database query / Oracle query experience is an advantage. Support experience in java, Server technologies like IIS, JBOSS, Apache,SSO will be an added advantage. Prior experience supporting an enterprise level application based on Java utilizing Web Services is an advantage. Strong problem-solving skills. Ability to multi-task and adjust to changing priorities Excellent spoken & written English skills. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381249922", "isPrivate": false, "latlongs": "12.9715987,77.5945627"}, {"id": 893380911920, "name": "Services Operations Specialist II", "location": "Bangalore,INKA,India", "locations": ["Bangalore,INKA,India"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1746811876, "t_create": 1741784241, "ats_job_id": "08709250-0279-48af-b686-c9489e28441f", "display_job_id": "SERVI012265", "type": "ATS", "id_locale": "SERVI012265-en", "job_description": "1. Customer Interaction: Serve as the primary point of contact for customers, addressing their inquiries and providing assistance with service-related matters. Build strong, long-lasting relationships with customers to enhance overall satisfaction. 2. Service Request Handling: Receive and process service requests through various communication channels, ensuring prompt and accurate data collection. Collaborate with customers to understand their specific needs, preferences, and timelines. Maintain meticulous records of service requests and customer interactions. 3. Quotation Delivery: Work closely with relevant departments to generate precise quotations tailored to customer requirements. Ensure timely delivery of quotations to customers and be available for clarifications or additional information. 4. End-to-End Ownership: Take complete ownership of the service process, from the initial customer request to service delivery and follow-up. Coordinate with internal teams to ensure the seamless execution of services, addressing any customer concerns or issues promptly. 5. Customer Satisfaction: Monitor and measure customer satisfaction levels, seeking feedback and continuously improving service quality. Address and resolve customer complaints or issues to ensure a positive customer experience. Proven 3-6 years of experience in a customer service or customer-facing role. Strong interpersonal and communication skills, with a customer-centric approach. Proficiency in customer service software and tools. Exceptional organizational and time management abilities. High attention to detail and accuracy in documentation. Ability to manage multiple tasks and work effectively under pressure. Problem-solving skills and the ability to address customer concerns. In-depth knowledge of the company's products and services. Positive attitude and a commitment to delivering top-notch customer service. This job description outlines the key responsibilities and qualifications for the Customer Service Specialist position (Service Operation 2). 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