UKG jobs in pune city india

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Product Support", "location": "Pune City,India", "locations": ["Pune City,India"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1746797320, "t_create": 1743056759, "ats_job_id": "bb9fc7a0-221a-4123-bfbf-dd93c3d31447", "display_job_id": "ASSOC012586", "type": "ATS", "id_locale": "ASSOC012586-en", "job_description": "Manage a team of highly engaged individuals tasked with providing front line Product Support to our UKG Ready, Pro and WFM customers Provide high level customer satisfaction to the UKG Pro and WFM customer base to ensure current and future customer satisfaction by instilling confidence in UKG's corporate service organization Guide daily operations for the UKG Pro and WFM Support Team including analyzing metrics, staffing shifts, meetings, training, etc. Manage and facilitate satisfactory resolutions to customer's service issues by identifying call escalations, reacting with a sense of urgency, formulating appropriate action plans, and utilizing resources effectively Build and maintain trust and while delegating with purpose, working with employees to understand the obstacles and barriers they experience every day. Work with them to identify ways to minimize those barriers and identify/obtain tools Product Support Representatives require for successful job performance Collaborate with a team of managers to drive the success of the organization by helping to ensure that the right resources are allocated to address customer needs Coach for peak performance, hold the team to high standards by having regular conversations to understand their interests, aspirations, and drive career growth. Look for opportunities for your team to expand and grow their skill sets and experiences Offer and implement creative solutions within product support. Collaborate and partner effectively with other UKG departments, especially Product and Engineering departments Measure Product Support Representative productivity by monitoring work in progress, including projects, as well as demonstrating competency in time management Participate in the interview and hiring process Participation in on-call/after hour rotations is required to provide occasional after-hours support Overall, 8+ years of work experience, with 3+ years of people management experience HR, Payroll, Time and Labor and/or HCM domain experience Strong leadership, teamwork, influencing, mentoring, and coaching skills Excellent customer skills and dedication to customer service Strong sense of urgency in the decision-making process when assessing problems/situations Experience with reporting & using data to make decisions Experience with preparing and writing demonstrations, policies, training, and procedures Conflict resolution Ability to handle multiple tasks under stringent timelines Bachelor's degree in Business, Accounting, Commerce, Computer Science or a related field or equivalent work experience will be considered", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381171270", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893381178138, "name": "Sr Services Project Manager", "location": "Pune City,India", "locations": ["Pune City,India"], "hot": 0, "department": "Customer Delivery/Implementation Services", "business_unit": "Customer Delivery/Implementation Services", "t_update": 1746807514, "t_create": 1743098140, "ats_job_id": "c1152202-e826-4dd4-99d3-a851f769c058", "display_job_id": "SRSER012628", "type": "ATS", "id_locale": "SRSER012628-en", "job_description": "Act as Primary customer liaison for all implementation related tasks. Demonstrated expertise in all facets of Project management lifecycle, including but not limited to, requirements gathering, staff management, budget management, issue and risk mitigation, and status reporting. Act as a 'People Developer' or 'mentor' to internal colleagues. Assist in continued development in best practices and employee development. Set performance goals for project team or work unit. Monitor project and/or personnel performance, checking actual performance against planned performance to ensure technical, schedule, and budget goals are met or exceeded. Collect inputs and prepare weekly and monthly status reports as required. Explain any deviations from planned budgets and schedules. In addition, prepare and support quarterly management reviews. Lead Executive level meetings and escalations. Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work. Assess the potential impact on own and others' work, and develop and execute the best work solution. Manage escalated situations as proactively as possible, involving management as needed. Interact frequently with team, management and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations. Develop strong customer relationships as 'trusted advisor' at project management, payroll manager, and senior management levels. Strong attention to detail as well as ability to function strategically within account; proactively look at 'big picture' for project/customer short and long term goals; identify and drive additional revenue opportunities within account. Proven ability to manage multiple work streams within a customer while maintaining a strategic vision and focus (Enterprise level deployments). Good project management work experience having managed packaged application across the entire implementation lifecycle in either ERP, CRM, HRMS for Global customers. Overall 8 to 10 years of experience in Enterprise level project deployments (multi-work stream) is required. Strong leadership skills with the ability to work as part of the project team externally (customer) and internally (implementation team). Comfortable presenting to large and diverse audiences, including C Level executives Strong experience scheduling, preparing presentations and status reports. Ability to perform multiple tasks ranging from project management to coaching other team members. Well versed with MS Office applications including MS Project, Excel, Sharepoint, Powerpoint, Visio Ability and willingness to travel up to 50% based on project needs Broad knowledge of labor management, HR / Payroll, ERP, or similar domain product/systems is strongly preferred If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381178138", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893381484535, "name": "Sr Prin Product Manager", "location": "Pune City,India", "locations": ["Pune City,India"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746814668, "t_create": 1744627492, "ats_job_id": "2532d818-95f7-4106-a277-578fcb103639", "display_job_id": "SRPRI013038", "type": "ATS", "id_locale": "SRPRI013038-en", "job_description": "Define and drive the long-term product strategy, roadmap, and vision across one or more key areas within the Talent Acquisition suite. Lead the end-to-end product lifecycle, from discovery to delivery, for high-impact features and platform capabilities. Partner with cross-functional teams--engineering, UX, AI/ML, data science, and marketing--to develop elegant, scalable, and technically sound solutions. Stay ahead of market trends, customer needs, and competitive dynamics to ensure UKG's products remain innovative and differentiated. Bring a strong product transformation mindset--identify opportunities to modernize legacy systems, adopt emerging technologies, and deliver step-function improvements in user experience and performance. Advocate for customer empathy and insight through user research, field engagement, and data-driven validation. Define and track key success metrics, using data to drive prioritization, iteration, and continuous improvement. Influence and align stakeholders at all levels through clear storytelling, vision communication, and executive-level presentations. Foster a strong product culture based on discovery, experimentation, and continuous learning. 15+ years of product management experience, with a strong background in enterprise SaaS or HR technology. Domain expertise in recruiting technology preferred (e.g., ATS, sourcing platforms, candidate engagement tools, AI-driven hiring solutions). Proven ability to drive strategic product direction and transformation, especially in complex or mature product environments. Experience developing AI/ML-enabled features and integrating with modern recruiting or HR platforms is a plus. Strong technical acumen--you don't need to code, but you should be able to engage deeply with engineering teams and understand architectural trade-offs. Excellent communication and storytelling skills, with the ability to influence at all levels, from peers to executives. Strong analytical and decision-making skills--comfortable working with data to de-risk decisions and validate hypotheses. Bonus Points For: Background in modernizing legacy recruiting systems. Familiarity with ethical, responsible AI in HR tech. Experience building platform capabilities or APIs for third-party integrations. Behaviors: In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors: 1. Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one. 2. Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work. 3. Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement. This is a unique opportunity to shape the future of recruiting technology at one of the most respected HCM companies in the world. Join us and make a meaningful impact--for businesses, recruiters, and job seekers alike.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381484535", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893381541349, "name": "Lead Software Engineer", "location": "Pune City,India", "locations": ["Pune City,India"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746786801, "t_create": 1744707547, "ats_job_id": "46259857-0dff-4775-ba4d-dd7c2406e9a6", "display_job_id": "LEADS013057", "type": "ATS", "id_locale": "LEADS013057-en", "job_description": "Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials. Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381541349", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893381150584, "name": "Principal Technical Program Manager", "location": "Pune City,India", "locations": ["Pune City,India"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1746790355, "t_create": 1742906917, "ats_job_id": "7a44e27d-b7a7-4680-98fb-7f86108ddeff", "display_job_id": "PRINC012514", "type": "ATS", "id_locale": "PRINC012514-en", "job_description": "Learn more at www.ukg.com/careers #WeAreUKG Bachelor's degree in Computer Science, Engineering, or a related field 8-11 years' experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Flexibility to adapt work schedule to work across multiple timezones as needed Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Strong Cross-functional team experience with various business centric Exceptional problem-solving abilities and a keen attention to detail Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects. Experience creating and maintaining project plans and reporting status to senior leaders Master's degree in Computer Science, Engineering, or a related field Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships. Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives. Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues. Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization. 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Technical Strategy: Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view. Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations. Architectural Excellence: Architect, design, and develop complex software systems and applications, ensuring high standards of performance, scalability, and reliability. Collaborate with architects on mid-level and high-level design. Complexity: Solve complex issues with innovative solutions, setting precedents as needed. Navigate information, alternatives, and relationships to achieve results. Communicate complex concepts, anticipate objections, and influence adoption of viewpoints. Impact: Impact the achievement of area/group objectives. Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Deep expertise in Python, Java, Angular and the related technologies. Extensive experience with software architecture and design patterns, including the ability to design and implement scalable, reliable systems in a DevOps model. Proven track record of leading and delivering large-scale, complex software projects. Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub. Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions. Proficiency in building telemetry or observability as part of the development process. Strong leadership, communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization. Master's degree or PhD in Computer Science or a related technical field. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Demonstrated expertise in specialized disciplines and related fields. Recognized as an expert in their technical area. Understanding of internal and external business challenges and regulatory factors. Apply best practices to improve products, processes, or services. UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. 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GenAI Product Development: Participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment.Assist in researching and experimenting with state-of-the-art generative AI techniques to improve model performance and capabilities. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency as a developer using Python, FastAPI, PyTest, Celery and other Python frameworks. Experience with software development practices and design patterns. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. 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Collaborate with members of the team to solve challenging engineering tasks on time and with high quality. Engage in code reviews and training of team members. Support continuous deployment pipeline code. Situationally troubleshoot production issues alongside the support team. Continually research and recommend product improvements. Create and integrate features for our enterprise software solution using the latest Python technologies. Assist and adhere to enforcement of project deadlines and schedules. Evaluate, recommend, and proposed solutions to existing systems. Actively communicate with team members to clarify requirements and overcome obstacles to meet the team goals. Leverage open-source and other technologies and languages outside of the Python platform. Develop cutting-edge solutions to maximize the performance, scalability, and distributed processing capabilities of the system. Provide troubleshooting and root cause analysis for production issues that are escalated to the engineering team. Work with development teams in an agile context as it relates to software development, including Kanban, automated unit testing, test fixtures, and pair programming. Requirement of 4-8 or more years experience as a Python developer on enterprise projects using Python, Flask, FastAPI, Django, PyTest, Celery and other Python frameworks. Software development experience including: object-oriented programming, concurrency programming, modern design patterns, RESTful service implementation, micro-service architecture, test-driven development, and acceptance testing. Familiarity with tools used to automate the deployment of an enterprise software solution to the cloud, Terraform, GitHub Actions, Concourse, Ansible, etc. Proficiency with Git as a version control system Experience with relational SQL and NoSQL databases, including MongoDB and MSSQL. Experience with object-oriented languages: Python, Java, Scala, C#, etc. Experience with testing tools such as PyTest, Wiremock, xUnit, mocking frameworks, etc. Experience with GCP technologies such as BigQuery, GKE, GCS, DataFlow, Kubeflow, and/or VertexAI Experience with Java and Spring a big plus. UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. 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