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Leading new customer implementations by consulting with cross-functional teams, ensuring smooth transitions and alignment with client objectives. Acting as the trusted advisor and subject matter expert for clients regarding the Ready product, offering insights and recommendations to enhance its use. Continuously staying informed about the latest product features and functionality to offer up-to-date consulting advice and recommendations. Consulting with internal teams to drive consistency and quality in delivery practices, leveraging implementation experience to establish processes and best practices for the services organization. Advising clients on data formatting and using common Excel functions, such as VLOOKUP, to prepare files for seamless import into UKG Ready. Proactively communicating with clients and UKG project teams to provide status updates, consulting on potential issues, and delivering solutions for process or product challenges. Applying critical thinking and consulting expertise to resolve complex challenges, ensuring the successful completion of tasks. Lead clients through user acceptance testing, ensuring they understand and validate their customized configuration. Managing project milestones and utilizing tracking tools to ensure timely delivery, while advising on best practices for effective project management. Mentor and coach peers who are new in role or to the industry, as needed. Consultation des clients pour fournir des conseils d'experts sur les meilleures pratiques, collaboration pour concevoir et mettre en oeuvre des solutions sur mesure qui repondent a leurs besoins. Diriger les implementations de nouveaux clients en consultant des equipes interfonctionnelles, en assurant des transitions en douceur et un alignement avec les objectifs du client. Agir en tant que conseiller de confiance et expert en la matiere pour les clients concernant le produit Ready, en offrant des informations et des recommandations pour ameliorer son utilisation. Rester continuellement informe des dernieres fonctionnalites et caracteristiques du produit pour offrir des conseils et des recommandations de conseil a jour. Consultation des equipes internes pour favoriser la coherence et la qualite des pratiques de prestation, en tirant parti de l'experience de mise en oeuvre pour etablir des processus et des meilleures pratiques pour l'organisation des services. Conseiller les clients sur le formatage des donnees et l'utilisation des fonctions Excel courantes, telles que RECHERCHEV, pour preparer les fichiers pour une importation transparente dans UKG Ready. Communiquer de maniere proactive avec les clients et les equipes de projet UKG pour fournir des mises a jour de statut, des conseils sur les problemes potentiels et fournir des solutions aux defis lies aux processus ou aux produits. Appliquer la pensee critique et l'expertise en consultation pour resoudre des defis complexes, garantissant ainsi la reussite des taches. Guider les clients tout au long des tests d'acceptation des utilisateurs, en s'assurant qu'ils comprennent et valident leur configuration personnalisee. Gerer les etapes du projet et utiliser des outils de suivi pour assurer une livraison dans les delais, tout en conseillant sur les meilleures pratiques pour une gestion de projet efficace. Encadrer et encadrer les pairs qui sont nouveaux dans leur role ou dans le secteur, selon les besoins. 3+ years' experience implementing time and attendance, scheduling, labor management, HR/Payroll, ERP, or similar domain product/systems Must be bilingual in English and French Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experience SHRM, FPC, CPP a plus Excellent communication and consulting skills Ability to thrive in a fast-paced environment and remain agile in accommodating changes in business practices within the organization or industry. Plus de 3 ans d'experience dans la mise en oeuvre de produits/systemes de gestion du temps et des presences, de planification, de gestion du travail, de RH/paie, d'ERP ou de produits/systemes de domaine similaires Maitrise bilingue de l'anglais et du fran\u00e7ais. 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Maintains awareness of SOC 1 controls and accountable for compliance at each task performed Builds relationships of trust, respect and partnership with client contacts by providing exceptional client service Maintain high-level awareness of client Service Level Agreements (SLAs) and executes to meet their requirement Run variance reports and review the accuracy of the payroll data along with individual transactions input 3+ years of experience in Payroll, Financial Services Operations, or Support Operations Payroll tax experience with Canada Revenue Agency (CRA) or Revenu Quebec Bilingual communication skills in English and French Experience in payroll and payroll tax filing Proficient in using PC with MS Office applications especially Word and Excel Ability to travel up to 25% 2+ years of experience working at a service bureau Year-End Filing experience Bachelor's degree in business/accounting or related field Excellent verbal/written communication and relationship-building abilities. Highly motivated and team oriented with ability to collaborate and effectively work within cross functional teams Strong organizational skills and attention to detail. Certification as a Certified Payroll Professional (CPP) Experience working with UKG Pro suite of products Experience with Salesforce and SQL Adaptability to dynamic business needs Experience en matiere de taxe sur la masse salariale aupres de l'Agence du revenu du Canada (ARC) ou de Revenu Quebec Experience en gestion de la paie et en depot des impots sur la paie. Experience en matiere de depot de fin d'annee Experience de travail avec la suite de produits UKG Pro. 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Leading new customer implementations by consulting with cross-functional teams, ensuring smooth transitions and alignment with client objectives. Acting as the trusted advisor and subject matter expert for clients regarding the Ready product, offering insights and recommendations to enhance its use. Continuously staying informed about the latest product features and functionality to offer up-to-date consulting advice and recommendations. Consulting with internal teams to drive consistency and quality in delivery practices, leveraging implementation experience to establish processes and best practices for the services organization. Advising clients on data formatting and using common Excel functions, such as VLOOKUP, to prepare files for seamless import into UKG Ready. Proactively communicating with clients and UKG project teams to provide status updates, consulting on potential issues, and delivering solutions for process or product challenges. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated sales professional as a Strategic Development Manager in Canada who will be responsible for net-new logo sales in the mid-market space. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. Candidates typically have 3-5 years of proven success selling HRMS/Payroll solutions. Ideally, candidates will live in or near their territory and are familiar with the local business climate, however, we encourage you to apply. Challenging? Yes! UKG expects a lot of our sales reps and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. If you are known as an over-achiever, and you've been looking for the opportunity to land your \"last\" HRMS/Payroll sales position, this is it! For sales reps who can prove their HRMS/Payroll game, click the \"Apply Online\" link. All exploratory inquiries and applications for sales employment are kept confidential. Primary Responsibilities: Consistently exceed sales quotas Must have proven success selling HRMS/Payroll solutions to complex organizations Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. Excellent written and verbal communication, and presentation skills Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM products and services to final decision makers and end users within an assigned territory Incredibly organized Experience with a diversity of prospecting strategies Minimum Qualifications: Minimum of 3-5 years of proven success selling HCM/Payroll solutions or in a direct sales support role Travel Requirement: 30-40% Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites. Candidats du Quebec: Bien que le fran\u00e7ais soit exige pour les postes au Quebec, l'utilisation de l'anglais est egalement requise en raison de la nature mondiale de l'entreprise et de ses affaires, de meme que de la necessite d'interagir avec les employes ou les partenaires du siege americain d'UKG et de ses bureaux internationaux. Where We're Going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer: UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster. UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 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