{"TALENT_ACQUISITION": {"themeOptions": {"customTheme": {"navbarTheme": {"textHoverColor": "#005151", "textHoverBackground": "#30CEBB"}, "primaryColor": "#005151", "accentColor": "#30CEBB"}}}, "domain": "ukg.com", "configPath": "", "updatePath": "PCS>micrositeConfig>microsite_1>"}false{"domain": "ukg.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": true, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"hideReferralJobCart": true, "custom_head_scripts": {"SUCCESS_FORM_PAGE_LOAD": "<script>const checkMarkIcon=document.querySelector('i[data-test-id=\"apply-success-check-mark\"]');if (checkMarkIcon){checkMarkIcon.style.display = \"none\";const newImg = document.createElement('img');newImg.src = 'https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721664001::ukg-U-logo-teal';newImg.style.width = '100px';checkMarkIcon.parentNode.insertBefore(newImg, checkMarkIcon.nextSibling);}</script>"}, "job_insights_display": {"hide": true}, "searchBar": {"locationSearchPlaceholderText": "City, State/Territory, Country or \"remote\""}, "advancedSearchOptions": [{"visible": true, "key": "Skills", "name": "Your Relevant Skills"}, {"visible": true, "key": "Function", "name": "Function"}, {"visible": true, "key": "Seniority", "name": "Seniority"}, {"visible": true, "key": "Workplace_Type", "name": "Job Location Type"}], "postReferralText": "Thank you for submitting a referral!\n\nYour referral has been received and there is no further action required from you. We will be in touch shortly with the candidate to ask them to make a full application. Our recruiting team will get in touch with you when we have an update.\n\nIn the meantime, you can check the status of your referral at any time by visiting this <b>link</b> <a href=\"https://app.eightfold.ai/careerhub/myreferrals\">https://app.eightfold.ai/careerhub/myreferrals</a>", "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1715588905::ukg-favicon"}, "enableTalentNetwork": 1, "homePageHeroBanner": {"opacity": 0, "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1719385632::ukg_hero_image_EMEA", "hideInMobileView": false, "useImage": 1}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1716297698::UKG_w.png", "link": "https://www.ukg.com/about-us/careers", "background": "#fffff", "opacity": 1, "target": "_blank"}, "privacy": {"text": "By clicking \"I Accept\" and moving forward, I hereby consent to the processing of my Personal Information and all terms described within the <a href=https://www.ukg.com/privacy target=\"_blank\">UKG Privacy Policy.</a> I certify, to the best of my knowledge, that the information I am providing is complete and accurate.", "button": "I Accept", "title": "Data Privacy Agreement", "show_notifications_consent_text": true, "show_notifications_privacy_policy_checkbox": true, "logged_out_notifications_privacy_policy_checkbox_text": " I agree to receiving job recommendations by email."}, "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "page_description": "Explore exciting career opportunities at UKG! Join a dynamic team committed to innovation, growth, and creating meaningful connections.", "perks": [{"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721638227::health-insurance.svg", "title": "MEDICAL/DENTAL/VISION", "description": "We supplement your social medical through AXA. Coverage includes inpatient care, most outpatient procedures paid in full, and unlimited 24/7 teleconsultations. Dental coverage and vision reimbursement are available."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721639280::UChoose.svg", "title": "U CHOOSE", "description": "Our U Choose benefits program reimburses you for up to \u00a31,200 annually for any of 150 different life expenses, including: childcare, health & wellness, home internet, and pet veterinary services."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641936::wellness-program.svg", "title": "WELLNESS PROGRAMS", "description": "Enjoy Wellness programs to help you and your loved ones stay healthy, including wellness education, fitness assessments, exercise classes, and a Wellness Ambassador program."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721639731::PaidVolunteerTimeOff.svg", "title": "PAID VOLUNTEER TIME OFF", "description": "We recognize the value of time away from work. We offer two paid days off each year for you to give back to your community."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641260::tuition-reimbursement-program.svg", "title": "TUITION REIMBURSEMENT PROGRAM", "description": "You can apply for reimbursement for undergraduate, graduate, or post-graduate degree programs that are relevant to your job or for future opportunities at UKG."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641108::EmployeeResourceGroups.svg", "title": "EMPLOYEE RESOURCE GROUPS (ERGS)", "description": "U Krewers will be the first to tell you that UKG is a company that welcomes people from all backgrounds. And our ERGs provide the opportunity for you to connect and share your story with other like-minded U Krewers."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721643503::Fertility_Support.svg", "title": "FERTILITY SUPPORT", "description": "We recognize and celebrate that families are formed in many different ways. Our fertillity support program helps offset the cost of fertility-related expenses."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641461::AdoptionAndSurrogacySupport.svg", "title": "ADOPTION & SURROGACY SUPPORT", "description": "We recognize and celebrate that families are formed in many different ways. Our Adoption and Surrogacy Assistance benefit programs help offset the cost of adoption and surrogacy expenses."}], "custom_style": {"css": ".nav-item a { color: #fff !important;} .refer .user-name { color: #fff !important; } .fixed-top { background-color: #000 !important; } .position-job-description .block__field--wide-rich-text { width: inherit !important; }.a-link{color:#008ad1!important}.headers{text-align:center}.btn {color:#005151;border-color: #30CEBB !important;}.pillContainer .pillTitle {color: #140ba3 !important; font-size:15px !important;} .career-custom-navbar-items-container { float:left !important; } .custom-navbar-item { margin-right: 15px; } .join-tn-link { margin-right: 15px; } .candidate-login-link { margin-right: 15px; } .navbar a:nth-child(2) { float: left; margin-right:25px; } .custom-navbar-item { margin-right:25px !important; } .btn-primary { background:#30cebb !important } .hero-image { height:388px !important; }", "font": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1720608276::custom.css"}, "customNavbarItems": [{"label": "Career Areas", "hasSubItems": true, "subItems": [{"label": "Early Career & Internships", "path": "https://www.ukg.com/about-us/careers/early-career-internships", "openInNewTab": true}]}, {"label": "Life at UKG", "hasSubItems": true, "subItems": [{"label": "Benefits", "path": "https://www.ukg.com/about-us/careers/benefits", "openInNewTab": true}, {"label": "Featured Locations", "path": "https://www.ukg.com/about-us/careers/featured-locations", "openInNewTab": true}, {"label": "Our Awards", "path": "https://www.ukg.com/about-us/awards-and-recognition", "openInNewTab": true}, {"label": "Belonging, Equity and Impact", "path": "https://www.ukg.com/about-us/esg/social/diversity-equity-inclusion-and-belonging", "openInNewTab": true}, {"label": "UKG Blog", "path": "https://www.ukg.com/blog/tags/employee-resource-groups", "openInNewTab": true}]}, {"label": "Interviewing at UKG", "hasSubItems": true, "subItems": [{"label": "Careers FAQs", "path": "https://www.ukg.com/about-us/careers/faqs", "openInNewTab": true}, {"label": "Career Advice", "path": "https://www.ukg.com/blog/tags/career-advice", "openInNewTab": true}]}], "page_image": "", "max_applications_refer": 0, "applyButton": {"background": "#30CEBB"}, "mapConfig": {"enabled": true}, "defaultState": {"pymww": false}, "links": {"videos": ["https://www.youtube.com/watch?v=Eje82dg1jLw", "https://www.youtube.com/watch?v=09Nv22GZL9w", "https://www.youtube.com/watch?v=9BnYiKhxCpk", "https://www.youtube.com/watch?v=61omJa_ogNw"], "blogs": ["https://www.ukg.com/blog/life-ukg/curious-about-companys-culture-ask-these-5-questions", "https://www.ukg.com/blog/life-ukg/how-best-prepare-behavioral-interview-4-easy-steps", "https://www.ukg.com/blog/life-ukg/cracking-code-career-advice-working-tech"]}, "customContent": {"positionSections": [{"body": "<div class='headers'>NOTICE ON HIRING SCAMS</div><br>UKG will never ask you for a copy of your driver\u2019s license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.<br><br>"}]}, "i18n_overrides_master": {"customContent": {"en": {"hiringScamHeading": "NOTICE ON HIRING SCAMS", "hiringScamBody": "UKG will never ask you for a copy of your driver\u2019s license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.", "aboutJobDescriptionHeading": "ABOUT OUR JOB DESCRIPTIONS", "aboutJobDescriptionBody": "All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change."}, "fr-ca": {"hiringScamHeading": "AVIS SUR LES ESCROQUERIES EN MATI\u00c8RE D\u2019EMBAUCHE", "hiringScamBody": "UKG ne vous demandera jamais une copie de votre permis de conduire, de votre carte d\u2019assurance sociale ou de votre passeport lors d\u2019un entretien d\u2019embauche. Pour les nouvelle embauches, nous ne demandons pas de paiement pour l\u2019achat d\u2019\u00e9quipement, le co\u00fbt de la formation ou la r\u00e9ception des documents d\u2019accueil. UKG ne fait pas d\u2019offres d\u2019emploi en dehors de son processus d\u2019embauche officiel. Pour vous aider \u00e0 vous prot\u00e9ger contre d\u2019\u00e9ventuelles escroqueries en mati\u00e8re d\u2019embauche, d\u00e9couvrez notre processus d\u2019embauche officiel, qui est d\u00e9crit <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>ici</a>.", "aboutJobDescriptionHeading": "\u00c0 PROPOS DE NOS DESCRIPTIONS D\u2019EMPLOI", "aboutJobDescriptionBody": "Toutes les descriptions d\u2019emploi sont r\u00e9dig\u00e9es de mani\u00e8re \u00e0 refl\u00e9ter fid\u00e8lement le poste \u00e0 pourvoir et \u00e0 inclure les responsabilit\u00e9s professionnelles g\u00e9n\u00e9rales. Elles ne pr\u00e9sentent pas un inventaire complet et d\u00e9taill\u00e9 de toutes les t\u00e2ches, responsabilit\u00e9s et qualifications requises pour le poste. La direction se r\u00e9serve le droit de r\u00e9viser le poste ou d\u2019exiger l\u2019ex\u00e9cution d\u2019autres t\u00e2ches ou de t\u00e2ches diff\u00e9rentes si ou lorsque les circonstances changent."}}, "talentNetworkHeroBanner": {"en": {"jtnHeroBannerImage": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}, "fr-ca": {"jtnHeroBannerImage": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}}}, "talentNetworkHeroBanner": {"title": " ", "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}, "recaptcha_enabled": 1, "companyName": "UKG", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "positions": [{"id": 893379813970, "name": "Mgr Digital Marketing", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Marketing", "business_unit": "Marketing", "t_update": 1735236567, "t_create": 1734453143, "ats_job_id": "1f63ae04-8b56-4c01-85f7-9beb4d163a59", "display_job_id": "MGRDI010510", "type": "ATS", "id_locale": "MGRDI010510-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379813970", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379519108, "name": "Enterprise Sales Executive", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1735075766, "t_create": 1733743511, "ats_job_id": "1cf2a360-48f5-41e1-820e-1c3860e333c2", "display_job_id": "ENTER010346", "type": "ATS", "id_locale": "ENTER010346-en", "job_description": "Developing a detailed territory plan to include specific account strategies to effectively penetrate accounts Prospecting and identifying new business opportunities On-going pipeline development (pipeline should always be 3X annual quota) Identifying and creating a compelling business need and ROI for each prospect Creating and communicating the value of UKG solution in order to successfully engage, and sell to, C-level decision makers Ability to successfully drive a deal through the entire sales life cycle by building relationships and collaborating with key stakeholders (internal and external) Consistently keep Salesforce.com updated with accurate account/prospect status and other pertinent information 5+ years proven success selling Cloud/SaaS based software solutions at the C level Consistently exceeded a \u00a31M+ quota. Experience selling deals over \u00a3100,000 ACV and managing sales cycles between 6 and 9 months Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379519108", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379496026, "name": "Sales Executive Mid-Market", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1735240807, "t_create": 1733396006, "ats_job_id": "df7f5c59-66b7-49ce-ae44-b5353fe16a1d", "display_job_id": "SALES010283", "type": "ATS", "id_locale": "SALES010283-en", "job_description": "Establishing new business prospects through self-generated activities, conversion of leads and participation in sales and marketing campaigns and events. Building business focused relationships, demonstrating clear understanding of industry issues and the business goals, needs and potential solutions for individual accounts. Proven success in driving new business sales, successful experience within an enterprise IT / software Solution / SaaS solution. Previous experience selling into Manufacturing, Logistics & Distribution services or Retail would be advantageous. You will be able to demonstrate a successful sales track-record and a 'hunter' mentality. You have excellent communication and presentation skills with the ability to present a clear business case. You must have good business and financial acumen and be able to lead on a strategic vision. As well as trusted relationship management skills. Driven to succeed through discipline and self-motivation and a positive & entrepreneurial attitude: 'can do - will do' mentality.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379496026", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893379441820, "name": "Customer Account Manager - French Speaking", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "United Kingdom of Great Britain and Nort", "Belgium"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1735225628, "t_create": 1732876137, "ats_job_id": "0ef97b38-915a-4936-804a-3c987031af02", "display_job_id": "SALES010204", "type": "ATS", "id_locale": "SALES010204-en", "job_description": "Maximising sales revenue delivering 100%+ of agreed booking / revenue targets by managing complex sales cycles Defining an account plan/sales strategy to scale and encourage further sales opportunities. Developing and communicating effective business plans for key customers to establish UKG as a strategic long-term partner Building business focused relationships, demonstrating clear understanding of industry issues and the particular business goals, needs and potential solutions for individual accounts. Generate incremental business within existing accounts through selling additional licences, modules across the organisation or new solutions Coordinating and directing appropriate pre-sales, professional services and other support resources to successfully deliver solutions to clients Proven experience in Enterprise account management, successful experience within enterprise IT /software Solution / ERP Solution Must be fluent in French and an understanding of doing business in France is highly desirable Proven successful sales track-record and can demonstrate strong customer focus Works through network and search, you will have excellent communication and presentation skills with the ability to present a clear business case Business and financial acumen and relationship management skills Driven to succeed through discipline and self-motivation and a positive & entrepreneurial attitude: 'can do - will do' mentality", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379441820", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379441821, "name": "Customer Account Manager", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1735138653, "t_create": 1732875914, "ats_job_id": "db76a00f-f78e-4ced-a733-b0a660c1e5f1", "display_job_id": "SALES010203", "type": "ATS", "id_locale": "SALES010203-en", "job_description": "Maximising sales revenue delivering 100%+ of agreed booking / revenue targets by managing complex sales cycles Defining an account plan/sales strategy to scale and encourage further sales opportunities. Developing and communicating effective business plans for key customers to establish UKG as a strategic long-term partner Building business focused relationships, demonstrating clear understanding of industry issues and the particular business goals, needs and potential solutions for individual accounts. Generate incremental business within existing accounts through selling additional licences, modules across the organisation or new solutions Coordinating and directing appropriate pre-sales, professional services and other support resources to successfully deliver solutions to clients Proven experience in Enterprise account management, successful experience within enterprise IT /software Solution / ERP Solution Vertical expertise such as Retail or Manufacturing would be highly beneficial Proven successful sales track-record and can demonstrate strong customer focus Works through network and search, you will have excellent communication and presentation skills with the ability to present a clear business case Business and financial acumen and relationship management skills Driven to succeed through discipline and self-motivation and a positive & entrepreneurial attitude: 'can do - will do' mentality", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379441821", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379416140, "name": "Lead Product Manager", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1735188493, "t_create": 1732640254, "ats_job_id": "f54160bc-cde7-4cdd-946d-aa58b63b0cee", "display_job_id": "LEADP010176", "type": "ATS", "id_locale": "LEADP010176-en", "job_description": "Drive Strategy: Lead the strategy and execution of our market-leading Strategic Workforce Planning product. You'll be at the forefront of developing new features for entry into new verticals and ensuring deeper integration with the UKG Pro suite. Innovate: Collaborate with internal stakeholders, prospects and end users to innovate on the future of our product, focusing on delivering exceptional value to our customers. Customer Centricity: Develop a product roadmap that prioritizes innovation and customer needs. By leveraging data-driven insights and a deep understanding of customer requirements, you'll ensure our products exceed expectations. Collaborate: Work closely with cross-functional teams, including engineering, marketing, and sales, to deliver successful product launches. Your ability to communicate and coordinate across teams will be crucial in driving our product's success. Impact: Make a real impact by pushing boundaries and striving for excellence. Your contributions will help transform how our customers work and achieve their goals. Partner with the product leadership teams to develop and execute a product strategy aligned with the overall business objectives Work closely with engineering to deliver high quality solutions that exceed customer expectations Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements Partner with cross-functional teams to launch new products to market Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement Conduct market research and competitive analysis to identify opportunities and threats Foster a culture of innovation and experimentation within the product team 5+ years' experience delivering SaaS applications within an Agile environment Knowledge and experience in the areas of application configuration, support, and application lifecycle management. Proven track record of working with key accounts to deliver Product into the hands of end users Remote contract with occasional need to travel with prior agreement with line manager Strong analytical skills with the ability to leverage data to inform decision-making Deep understanding of the Workforce Management domain with particular emphasis on > labour demand forecasting > sales & volume forecasting > fiscal planning & budgeting > capacity planning & optimisation Familiarity with Enterprise Retail B2B operational needs Ability to thrive in a fast-paced, dynamic environment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379416140", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893379331953, "name": "Senior Integration Specialist", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "Sofia,BG23,Bulgaria", "Varna,Bulgaria"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1735125951, "t_create": 1731952683, "ats_job_id": "e944c42c-8dc0-4dfe-ada3-1991557dcfcd", "display_job_id": "SRTEC010038", "type": "ATS", "id_locale": "SRTEC010038-en", "job_description": "Put the customer in the fore front of everything you do driving world class Customer Satisfaction. Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's HR and Workforce Management products. Be the first point of contact for support and distribute workload evenly within the team. Triage and resolve cases expediently utilising best practice troubleshooting skills. Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, competently using all methods of spoken and written communication. Ensure the customer is always updated on progress of their issue with clear and progressive action plans and next steps . Utilise internal tools to replicate customer configurations, advance cases to next level Engineers/Engineering. Develop a Subject matter expertise in areas of the product enabling you to support/coach others and contribute to the overall team's readiness. * Improve UKG's KCS knowledge base by creating, updating, and sharing of articles. Take on additional responsibilities as and when required. Be accountable to resolving escalated issues and research problems independently to identify root cause of issues using problem solving skills Timely, accurate, and complete responses to inquiries and full documentation of issues in UKG's Case Tracking System. Consistently and effectively communicating with management to make sure issues are escalated and resolved Replicating customer scenarios for configuration/environmental solutions and /or readying the issue for engineering review Analyzing customer configurations and thinking out of the box to resolve and/or find a work around or alternative solution Log product deficiencies and work with engineering to pursue acceptable resolutions Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding Kronos applications Working knowledge of PC's, operating systems, web technologies, communications protocols, and a demonstrated ability to troubleshoot complex technical problems on multiple platforms. Proven record of high customer satisfaction and KPI performance. Exceptional organizational, time-management and planning skills with a strong attention to detail needed. Excellent written, oral communication, listening and telephone skills. You are a born 'detective' and love paying attention to details and putting them together to find the solution. Ability to successfully work both independently and as part of a team. Ability to perform in a fast paced-environment. Experience with any of the following technologies; Dynatrace, BIRT report development, Splunk log management, WireShark, Fiddler. Experience using or supporting UKG's HR and Workforce Management products.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379331953", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379120845, "name": "Lead Total Rewards Partner", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "Dublin,IE-L,Ireland", "Asse (Zellik),BEVB,Belgium", "Amsterdam,NLNH,Netherlands"], "hot": 0, "department": "Human Resources", "business_unit": "Human Resources", "t_update": 1735163588, "t_create": 1730451283, "ats_job_id": "0a9b432d-03cf-4c3f-8ee3-f2571acc2206", "display_job_id": "LEADT009792", "type": "ATS", "id_locale": "LEADT009792-en", "job_description": "Ensure the delivery of all Total Rewards administrative and operational processes are in-line with policy and governance frameworks. Ensure compliance and market alignment of regional Total Rewards policies and practices. Provide updates on the latest commercial and/or technical developments in industry and reward profession, presenting potential impacts. Execute cyclical Total Rewards programs, providing direction and guidance on multiple Total Rewards matters including annual review and annual bonuses. Provide guidance to business stakeholders and local HR teams in all Total Rewards matters. Support regional efforts to address pay equity initiatives, including communications and educational programs, ensuring that compensation and benefits programs are fair and equitable for all employees regardless of their location. University level qualification or equivalent within Human Resources or Business Administration or equivalent work experience or relevant professional body qualifications. Extensive professional experience in a similar role within a Total Rewards function, supporting EMEA countries across both compensation and benefits. Experience working with market salary surveys and compensation benchmarking systems/tools. General knowledge of EMEA employment laws and compliance, particularly as it relates to Total Rewards matters. Ideally have experience working in a matrix, multi-territory environment. Ideally bilingual in English and French, Dutch, German, or Spanish. Advanced Excel user skills with Strong financial acumen. A collaborative and customer focused mindset.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379120845", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893378996853, "name": "Integration Consultant II", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Customer Delivery/Implementation Services", "business_unit": "Customer Delivery/Implementation Services", "t_update": 1735032595, "t_create": 1729780917, "ats_job_id": "85dd5a8f-bb7b-4a33-9269-74c961fa303e", "display_job_id": "INTEG009690", "type": "ATS", "id_locale": "INTEG009690-en", "job_description": "Performance is typically measured by delivery of agreed-to solutions within budgeted hours. As part of Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for UKG Products: Ability to communicate clearly Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget Ability to assess, design, and develop integration meeting customer requirements Ability to assist Services teams with integration discovery and scoping Must be comfortable working within a cloud-based environment Lead internal and external meetings with customers and vendors Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources Maintain project management tools for all integration projects Demonstrated communication skills - written and verbal (internal and external facing) Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experience Experience in database querying, programming and web services, web transfer methods, file management, and cloud technology", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378996853", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893378861987, "name": "Sr Strategic Sales Executive", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort", "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1735232449, "t_create": 1729103414, "ats_job_id": "c8973898-dc7a-441a-8170-91eb48741536", "display_job_id": "SRSTR009486", "type": "ATS", "id_locale": "SRSTR009486-en", "job_description": "Outbound prospection and transforming leads into productive business outcomes; manage and close existing deals while cultivating, qualifying and developing new opportunities. Communicate UKG value proposition via phone, web interaction selling, e-mail communication and face to face meetings. Identify critical business issues and align UKG values accordingly. Effectively manage relevant stakeholders throughout all stages of the sales cycle. Articulate the value of UKG solutions in relation to business challenges. Manage multiple concurrent sales cycles within customer, tying them all together with strategic vision and focus. This role would include occasional travel to customers and other company offices. 2+ years experience in end-to-end sales, ideally within software sales An excellent telephone manner and good communication skills are essential, together with a friendly and flexible approach. Confidence in cold and prospecting activities and warm calling. You must have good business and financial acumen and be able to lead on a strategic vision. Self-motivated and determined mindset. Able to fit in to a working atmosphere that is very much geared towards teamwork New business/hunter mentality.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378861987", "isPrivate": false, "latlongs": "55.378051,-3.435973"}], "debug": {}, "count": 14, "countFilterByMatchScore": null, "location_user": ["united kingdom of great britain and nort", "remote,United Kingdom"], "location_used": "united kingdom of great britain and nort", "locationInsights": null, "showWizard": false, "disableLocationSearchDropdown": false, "pcsAutocompleteLocationEnabled": 0, "recommended_star_threshold": 3.1, "mocTitle": null, "fuzzyResultsReturned": false, "query": {"query": "*", "location": "united kingdom of great britain and nort", "department": [], "skill": [], "seniority": [], "pid": "", "Skills": [], "Function": [], "Seniority": [], "Workplace_Type": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "jobCardConfig": null, "facetDisplaySort": {"Skills": "alpha_asc", "Function": "alpha_asc", "Seniority": "alpha_asc", "Workplace_Type": "alpha_asc", "locations": "count_desc", "latlong": "count_desc"}, "facets": {"Skills": {"AI": 2, "API": 2, "AWS": 4, "Agile": 3, "Analysis": 2, "Ansible": 11, "Application Support": 2, "Automation": 8, "Back End Development": 4, "Banking": 2, "Bilingual": 2, "Business Development": 2, "Business Systems Analysis": 2, "C#": 5, "CI/CD": 6, "Cloud": 6, "Collaboration": 2, "Communication": 9, "Compliance": 3, "Consulting": 3, "Customer Support": 2, "Data Analysis": 7, "Datadog": 4, "Demonstrations": 2, "Design Patterns": 2, "Employee Benefits": 2, "Employment Law": 2, "English Language Proficiency": 3, "Enterprise Software": 5, "Figma": 2, "Financial Presentations": 3, "French Language": 2, "French Speaking": 2, "GCP": 7, "GRC": 3, "Genai": 3, "German Language": 2, "GitHub": 3, "Google Cloud Platform": 2, "Grafana": 3, "HCM": 5, "HR": 2, "Human Capital Management": 2, "Human Resources": 3, "IT": 2, "Java": 20, "Java 11": 2, "Java EE": 4, "Java EE Application": 2, "Jira": 4, "Kubernetes": 11, "Lead Generation": 2, "Microsoft Excel": 5, "Microsoft SQL Server": 3, "Monitoring": 5, "MySQL": 2, "NET": 2, "PagerDuty": 4, "Payroll": 4, "Payroll Software": 4, "People Management": 3, "PostgreSQL": 3, "Product Management": 6, "Product Support": 2, "Project Management": 8, "Prometheus": 2, "Python": 10, "Python Scripting": 6, "React": 2, "SLA": 3, "SLI": 2, "SQL": 6, "SaaS": 8, "SaaS Software": 5, "Sales": 3, "Salesforce": 3, "Salesforce CRM": 2, "Scripting": 2, "Software Implementation": 11, "Software Product Management": 2, "Software as a Service": 2, "Splunk": 3, "Spring": 6, "Stakeholder Management": 3, "Technical Demonstrations": 2, "Technical Support": 4, "Terraform": 10, "Test": 4, "Testing": 2, "Time and Attendance Systems": 2, "Timekeeping": 2, "Troubleshooting": 4, "TypeScript": 2, "WFM": 3, "Workforce Management": 6}, "Function": {"Accounting/Finance": 18, "Administrative/Support": 7, "Corporate Strategy": 1, "Customer Delivery/Implementation Services": 46, "Customer Success": 40, "Customer/Technical Support": 27, "Human Resources": 5, "IT Support": 3, "Information Technology": 15, "Legal": 5, "Marketing": 4, "Pre Sales": 7, "Product": 44, "Relationship Mgmt.": 4, "Sales": 39, "Security/Privacy & Risk": 21, "Services": 14, "Software & Product Development": 194}, "Seniority": {"Director": 6, "Entry": 16, "Manager": 19, "Mid-Level": 38, "Senior": 32, "Vice President": 2}, "Workplace_Type": {"hybrid": 127, "onsite": 317, "remote": 53}, "locations": {"Remote": 999999, "Noida, UP, India": 249, "Lowell, MA, United States": 70, "Weston, FL, United States": 57, "United States": 46, "Atlanta, GA, United States": 44, "Alpharetta, GA, United States": 37, "Sofia, Sofia City Province, Bulgaria": 21, "Varna, Bulgaria": 18, "Maitland, FL, United States": 17, "Santa Ana, CA, United States": 12, "United Kingdom": 10, "Bracknell, England, United Kingdom": 10, "St. Louis, MO, United States": 10, "Scottsdale, AZ, United States": 9, "Montevideo, Montevideo Department, Uruguay": 8, "Dublin, D, Ireland": 8, "Bengaluru, KA, India": 7, "Indianapolis, IN, United States": 7, "Australia": 6, "Canada": 6, "Seattle, WA, United States": 6, "Montreal, QC, Canada": 6, "KK, County Kilkenny, Ireland": 4, "County Kilkenny, Ireland": 4, "NSW, Australia": 4, "Chicago, IL, United States": 3, "Dallas, TX, United States": 3, "FL, United States": 3, "MA, United States": 3, "San Francisco, CA, United States": 3, "Toronto, ON, Canada": 3, "AZ, United States": 2, "Amsterdam, NH, Netherlands": 2, "Flanders, Belgium": 2, "Branchburg, NJ, United States": 2, "CA, United States": 2, "India": 2, "VIC, Australia": 2, "NM, United States": 2, "San Antonio, TX, United States": 2, "Mexico": 2, "Brazil": 1, "Spain": 1, "Austin, TX, United States": 1, "Baltimore, MD, United States": 1, "Belgium": 1, "Germany": 1, "Houston, TX, United States": 1, "IL, United States": 1, "ID, United States": 1, "Kew, VIC, Australia": 1, "NH, United States": 1, "New York, NY, United States": 1, "Portland, OR, United States": 1, "SC, United States": 1, "UP, India": 1, "UT, United States": 1, "Washington, DC, United States": 1}, "latlong": {"55.378051,-3.435973": 10, "51.4141323,-0.7525809": 9, "50.88449,4.27401": 2, "52.3675734,4.9041389": 2, "53.3498053,-6.2603097": 2, "42.6977082,23.3218675": 1, "43.2140504,27.9147333": 1, "50.503887,4.469936": 1, "51.41419819999999,-0.752517": 1}}, "isSubQuery": false, "showBusinessUnitInPositionSidebar": false, "hideDepartment": null, "iframeImplementation": null, "pcsTextConfiguration": {}, "facetNoTitlecase": null, "skipCSSFacetCapitalization": false, "enableMapClustering": false, "readmoreInstructionEnabled": false, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=ukg.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}, "postLoginLink": {"enabled": true, "message": "Candidate Login", "url": "/careerhub/me?action=edit&trackApplicationStatus=false&profile_type=candidate&domain=ukg.com&customredirect=1&utm_source=Eightfold"}, "trackApplicationLink": {"enabled": true, "message": "Track Application Status", "url": "/careerhub/my/jobs/applications?trackApplicationStatus=true&profile_type=candidate&domain=ukg.com&customredirect=1&utm_source=Eightfold"}}, "isHomePageLoad": false, "candidateBuildProfile": {"enabled": true, "message": "Build your resume", "url": "/careerhub/me?action=edit&profile_type=candidate&domain=ukg.com&customredirect=1"}, "chatbot": false, "enabledPersonalizedFeatures": {"recommendationFeedback": false, "tldr": true, "personalizationPreferences": false}, "installed_app_data": [], "enhancementsEnabled": false, "disableAutoScrollOnPositionSelect": false, "locationDistanceKmDefault": 100, "searchFiltersTranslationWhitelist": [], "customJobDescTranslationSkipList": [], "enableCandidateReferralFlow": false, "showBanner": false, "pcsBannerMessage": null, "locationRadiusConfig": {"showLocationRadius": false, "locationRadiusType": "mi"}, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": true, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"doNotPrepopulateQuestionIds": ["bc8c6d46-0bdc-4705-8380-04603b50a292"], "prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": false, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": true}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": true, "languages": [{"value": "en", "title": "English"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}], "displayLanguage": "en", "requestLocation": false, "positionQnAEnabled": false, "singlePageCareersNavbarGate": false, "advancedOptionsA11yGate": false, "positionSidebarScrollResetGate": false, "pcsApplyFormFileAnswerGate": false}{"display_banner": false, "display_text": ""}