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Ability to understand HCM and WFM product suite, specifically in UKG PRO/WFM at a level where you can advise system administrators and department leaders in leveraging key features and functionality. Strong Relationship Building Skills; ability to build trusted relationships across UKG internal teams and multiple customer contacts. Strong attention to detail; manage and facilitate conference calls, capture and follow up on action items, and set appropriate expectations in escalated situations. Strong decision-making skills; ability to coordinate efforts across various functional teams and engage the appropriate resources to address escalated issues. Strong discovery and listening skills; demonstrated ability to ask effective discovery questions, understand the customer's business goals/priorities and anticipate the customer's needs. This role will be focused on clients thar leverage UKG Systems to effectively forecast, plan, schedule and manage their Workforce. 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Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners. Assist with reconciliation and entry of new client balances against documentation and preparation of correspondence to assist new clients with transition. Research problems and out of balance situations. Interact with Payroll Services staff and other internal departments, as applicable, to answer questions and resolve issues. Support Tax Compliance team with testing of new system releases and client communications Assist with analytical review of client tax variances and drive ongoing improvements with system development and client education Support education of clients and Payroll Services team representatives with tax related questions. Manage multiple competing priorities with tight deadlines in a fast paced, ever-changing environment. Manage projects in an organized, proactive, and independent manner to meet all required time frames and commitments. Participate in initiatives to improve Payroll Services Tax processes and rollout new technology internally. 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Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Presales Solution Consultant - Unleash Your Inner Innovator! Join UKG, the leading provider of HR, Pay, Workforce Management, and culture technology built for all. We're not just a software company; we're a movement. We empower organizations to build a better workplace - one where employees feel valued, appreciated, and empowered to thrive. Position Description You'll work closely with not only our amazing sales teams, but everyone involved in the customer journey - value selling teams, marketing, customer success teams, etc. You will be a trusted advisor to our customers and demonstrating how our cutting-edge technology can elevate their business to new heights. You'll provide discovery and analysis of customer business needs and determine best fit strategic UKG solutions. You will then deliver a value focused innovative, engaging, and impactful presentation and demonstration with a clear and concise value message. Get Ready to: Unleash your inner consultant: Dive deep into customer and prospect needs, understand their pain points, and craft tailored solutions that exceed expectations. Become a product expert: Master the intricacies of our comprehensive suite of HR, Pay, and Workforce Management solutions. Use your deep domain or product expertise to recommend best practices and create raving fans of UKG solutions. Deliver captivating presentations: Wow audiences with your dynamic and engaging presentations and demonstrations showcasing the power of UKG technology. Collaborate with the best: Work alongside a talented and passionate team, fostering a collaborative and supportive environment. Drive effective and strategic sales processes: Work alongside our value and marketing teams within a sales cycle to lead business discussions and solve customer challenges. Experience the UKG difference: Join a company that values its employees and fosters a culture of innovation, growth, and continuous learning. Qualifications: A Bachelor's degree or equivalent experience. 5+ years' experience with UKG Pro or Equivalent HCM Solution, or 5+ years of industry experience (HR, Payroll, Time etc.) 3+ years' experience with Presales/solution consulting / Presentation to C Suite executives Ability to engage with all levels of an organization to understand and then demonstrate how UKG can solve their pain points. A strategic mind with the ability to think outside the box and develop innovative solutions. A willingness to travel up to 30% and explore new horizons. Why UKG? Make a real impact: Help organizations build a better workplace and improve the lives of their employees. Join a winning team: Collaborate with talented and passionate individuals who are shaping the future of work. Invest in your growth: Access to ongoing training and development opportunities to enhance your skills and advance your career. Experience a culture of innovation: Be part of a company that embraces change and encourages new ideas. Work-life balance: Enjoy a competitive benefits package and a supportive work environment that values your well-being. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The base salary for this position is $105,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. 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