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Solution Design: Leveraging your understanding of current technology solutions and business requirements, design new/enhanced systems solutions that are technically sound, deliver business value and meet desired outcomes. Lead and facilitate functional design, configuration specifications, and process and data-modeling. Software Development: Build, test, and implement clean, efficient, and maintainable solutions based on UKG requirements leveraging out-of-box functionality wherever possible, favoring configuration over code. Solutions must be scalable and meet security requirements. Analyze and maintain system configurations to satisfy business requirements. Testing: Build testable software solutions, define and execute test cases. Provide functional solution demonstrations and lead user testing sessions when applicable that result in user acceptance. Architectural Design: Participate in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring scalability, reliability, and maintainability. Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed. Technical Collaboration: Participate in the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Collaborate regularly with technical leads, developers, and integration developers on functional and technical requirements to implement enhancements or application integrations to satisfy business requirements. Project Delivery: Manage the execution and delivery of features. In collaboration with technical project managers, ensure project priorities and deadlines are met successfully on time and with quality. Stakeholder Management: Provide clear communication to team members and business stakeholders related to requirements, issues, and solution delivery. Build collaborative relationships both within Digital and Business teams. Mentorship: Provide technical mentorship and guidance to junior engineers, fostering a culture of learning and growth mindset. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action and provide recommendations to optimize service performance. Lead and conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Agile Practices: Keep abreast of Agile/Scrum best practices and new trends including delivery through a DevOps Model. Take ownership of the work from requirements to design, development, testing, deployment and maintenance of solutions in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within Digital and Business teams (E.g., CoPilot, GenAI). Minimum Qualifications: Bachelor's degree in Computer Science, Business Administration, Engineering, or equivalent practical experience. 3+ years of business systems analysis or professional software development experience 3+ years of global CRM experience, including understanding of several of the following Lead to Cash processes: lead management, accounts, contacts, opportunity management, territory management, sales forecasting, quoting, pricing, product lifecycle management, order management, subscription contracts, sales compensation, billing, renewals, amendments. 2+ years working with Salesforce.com Salesforce Administrator certification required Solid understanding of Salesforce capabilities, tools, and best practices, as well as production support and maintenance of Salesforce Sales Cloud and/or Revenue Cloud (CPQ + Billing). Experience with CSM solutions such as Gainsight. Familiarity with CSM business processes and Gainsight administration preferred. Experience in agile development practices Preferred Qualifications: Familiarity with any of the following systems: Salesforce Einstein, Eloqua, Gainsight, Dun & Bradstreet, Conga, DocuSign, Qualtrics, Varicent, Zoura RevPro, Oracle EBS, Microsoft Dynamics 365 Experience with foundational data, such as Accounts and Contacts Salesforce Advanced Administrator certification Salesforce Sales Cloud Consultant certification Salesforce CPQ Specialist certification Familiarity with ServiceNow or a similar ITSM tool Familiarity with CI/CD pipelines and test automation tools. Commitment to continuous learning and professional development Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Participate in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction. Project & Program Management: Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting. Drive and Leverage cross-functional teams through strong communication and negotiation skills, effectively collaborating with stakeholders to for consensus and alignment on objectives, scope, and deliverables, and consistently advocating for the best interests of the organization while maintaining positive relationships. Technical Acumen: Apply your experience with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Reporting & Management: Develop, Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Stakeholder Communication: Collaborate with internal and external stakeholders, including product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations. Problem Solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Process Improvement: Contribute ideas and suggestions for process improvements and optimization initiatives. Actively participate in retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Timely Delivery with Quality: Managing cross-team dependencies and ensuring that deliverables meet quality standards and align with committed timelines. Outcome Based Thinking: Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Service Ownership: Embrace all facets of program initiatives and take ownership from inception to completion. FedRAMP Compliance: Oversee the deployment and integration of FedRAMP authorized tools within the program framework. Ensure these tools meet compliance standards and FedRAMP security controls. Collaborate with technical teams to configure, deploy tools and resolve dependencies adhering to established timelines. Ensure all project activities align with FedRAMP requirements, including security assessments, documentation, and continuous monitoring. Coordinate with compliance teams to maintain adherence to FedRAMP standards and facilitate audits and gap mitigations. Bachelor's degree in Computer Science, Engineering, or a related field 5 to 8 years' experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects. Flexibility to adapt work schedule to work across multiple timezones as needed Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships. Cross-functional team experience and strong business acumen Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously. Good understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Able to perform in a hybrid-office role, requiring three or more days per week in the office Technical and business familiarities with JIRA, Confluence, and Azure DevOps Assess project velocity and keep project on track with an excellent communication cadence Experience creating project plans and reporting status to leadership Master's degree in Computer Science, Engineering, or a related field Experience with large-scale SaaS-based environments. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with JIRA, Confluence, PowerBI and Azure DevOps Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Experience with FedRAMP compliance and implementation of FedRAMP authorized tools is preferred 15% Travel", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381389343", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893378999563, "name": "Senior Salesforce Engineer", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States", "Lowell,MA,United States", "Alpharetta,GA,United States", "Atlanta,GA,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1746733527, "t_create": 1729786620, "ats_job_id": "06712c62-911a-45c7-8f09-e5e5154114eb", "display_job_id": "SRITS009694", "type": "ATS", "id_locale": "SRITS009694-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: As a Senior Salesforce Software Engineer, you will be responsible for the design, development, and implementation of customized solutions within the Salesforce platform. This role requires a deep understanding of Salesforce architecture, tools, and best practices, as well as production support and maintenance of Salesforce Service and Community Clouds. About the Role: Spend the majority of time working on day-to-day Salesforce-related development tasks Possess in-depth domain expertise in multiple areas critical to the business and work independently with minimal supervision Serve as a Salesforce Platform expert, understanding when to implement standard vs custom solutions Continuously expand knowledge of Salesforce, Apex, Visualforce, Lightning Web Components (LWC), and related tools, technologies, and best practices Analyze, recommend, and implement Salesforce tools Proactively analyze existing internal/external design, architecture, and development practices, articulating when a change is needed Mentor and educate others on Salesforce development methodologies, best practices, and tools Perform code reviews and actively participate in deployment processes Engage in conversations with business system analysts to understand requirements Stay aware of integrated product developments within Salesforce and third-party applications (AppExchange) Rely on instructions, guidelines, policies, and procedures to perform day-to-day tasks Use research and domain expertise to work on technical projects Keep projects and initiatives in motion and delivered on time for self and junior team members About You: Basic Qualifications: Bachelor's Degree in Computer Science, MIS, Business Administration, or related field preferred 5+ years of software development experience (C#, Visual Basic, Java, Salesforce), with 3+ years focused on Salesforce Development 3+ years of experience with data from the Quote-to-Cash process, including pricing, quoting, and contract data, ideally sourced from CRM systems like Salesforce Advanced experience with Salesforce platform, including Service Cloud, Community Cloud, Apex, Visualforce, Lightning Components, and LWC Expertise in building integrations with external systems using REST/SOAP APIs and Salesforce Flow for process automation Preferred Qualifications: Certifications: Salesforce ADM201 and DEV401 Certifications (DEV501 a plus) Salesforce Dev PD1 certified (must), Dev PD2 (preferred) Service/Experience Cloud certification (preferred) Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $96,900 to $139,300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378999563", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893381775338, "name": "Lead Business Data Analyst", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Atlanta,GA,United States", "Weston,FL,United States", "Alpharetta,GA,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1746806052, "t_create": 1745428493, "ats_job_id": "c3980ffa-2165-4a3a-bb8e-d870ee83934c", "display_job_id": "LEADB013253", "type": "ATS", "id_locale": "LEADB013253-en", "job_description": "Analyze and maintain system configurations to satisfy business requirements. Provide functional solution demonstrations and lead user testing sessions when applicable that result in user acceptance. Architectural Design: Participate in or lead design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring high standards of performance, scalability, reliability, and maintainability. Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Collaborate regularly with technical leads, developers, and integration developers on functional and technical requirements to implement enhancements or application integrations to satisfy business requirements. Ensure delivery of desired business outcomes. Build collaborative relationships both within Digital and Business teams. Provide input to business stakeholders on potential improvements to help transform UKG's business operations. Bachelor's degree in Computer Science, Business Administration, Engineering, or equivalent practical experience. 4+ years of business systems analysis or professional software development experience Good knowledge of all phases of the software development lifecycle, with an emphasis on requirements elicitation, requirements and design modeling, documentation and communication Strong organizational and problem-solving skills, eagerness to learn and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to accept and manage changing priorities and address issues quickly and professionally Experience in agile development practices and DevOps principles. Proven track record of delivering complex software projects on time and within budget. Understanding of cloud technologies and DevOps principles. End to End experience with vendor products, system integration, and data migration projects. Experience with Google Cloud Platform (GCP) and PowerBI are preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381775338", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893381771887, "name": "Sr Business Systems Analyst", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1746799203, "t_create": 1745417309, "ats_job_id": "f7114a3c-7e9f-4995-b3f8-711b364a1683", "display_job_id": "SRBUS013242", "type": "ATS", "id_locale": "SRBUS013242-en", "job_description": "The Anaplan Business Systems Analyst will collaborate with the Product Owner and the business users to document and refine user stories, acceptance criteria, and technical specifications for development teams. This role requires a deep understanding of business processes, systems, and data to develop solutions that address complex problems and accelerate value for stakeholders. Backlog Management - Collaborate with the Product Owner to create, maintain, and prioritize the team's backlog to align with business objectives. Requirements Gathering and Documentation - Work closely with internal stakeholders to elicit, document and validate detailed business and functional requirements; translate business requirements into actionable user stories, ensuring solutions such as dashboards, reports, and self-service datasets are reliable, scalable, and widely adopted. Sprint Planning - As a key member of the scrum team, the analyst will leverage Agile practices to deliver iterative value and collaborate with cross-functional teams, including software engineers, data scientists, and architects, to execute strategic programs. They will also contribute to documentation, knowledge sharing, and self-service analytics enablement while identifying opportunities to enhance processes and solutions. Solution Demos - By participating in user acceptance testing (UAT) support, providing business demos, and conducting thorough quality assurance, this individual will ensure solutions meet stakeholder needs and drive measurable outcomes. Anaplan Administration and Support - Assist in troubleshooting and resolving Anaplan-related issues; support data integration efforts and accurate revenue forecasting reporting. Collaboration and Communication - Provide regular updates to stakeholders regarding backlog status and priorities, liaison between stakeholders and technical teams; conduct Sprint planning sessions. Business Analysis - 3-5 years of experience in business analysis, systems administration Anaplan Platform Expertise - 3-5 years' experience working with the Anaplan platform including model building, workspace management, and data integration. Agile Methods - Proficiency in Agile methodologies and working with tools such as Azure DevOps or JIRA Financial Forecasting - Experience with financial forecasting, revenue analysis, or corporate finance operations. Model Building: Level 1 or 2 proficiency in Anaplan model building translating business processes into model schemas. Data Integration: Experience with design of batch import processes using Anaplan Connect and APIs User Access & Security: Managing user roles, permissions, and security settings to ensure data integrity and compliance. Business Intelligence: Conduct wireframing during the initial phases and recommend data solutions that optimize performance, collaborating with business units to align reporting.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381771887", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893379542853, "name": "Principal Anaplan Engineer", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1746801844, "t_create": 1733985264, "ats_job_id": "5d113739-3413-4210-a508-f33e6634d259", "display_job_id": "PRINC010432", "type": "ATS", "id_locale": "PRINC010432-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: The Principal IT SW Engineer is responsible for building new functionality and enhancements, including data gathering and interfacing with internal systems, creating requirement documents, building technical specifications in the tool (Anaplan), and creating technical test scenarios. About the Role: The position requires technical expertise within the tool (Anaplan) and is responsible for the development of all required objects to obtain the expected result in the system. Understand business processes and data governance concepts associated with master data and document business requirements and processes to ensure data is reliable and ready for use. Basic Qualifications: 3-5+ years of experience designing and developing forecasting complex models in Anaplan. Capable of independently organizing, managing and migrating functionality through a multi-tiered landscape Ability to troubleshoot issues, including performance tuning exercises Understands Anaplan interface capabilities and has developed and maintained interfaces with external applications Ability to easily pick up and apply new technical skills to support and integrate with Anaplan. Experience monitoring Anaplan activity and proactively identify performance and/or locking issues Experience implementing and testing Anaplan solutions Preferred Qualifications Capable of independently prioritizing day-to-day work with assigned tasks and issues as they arise. Strong problem solving and troubleshooting skills with experience exercising mature judgement Experience creating dashboards, forms and reports using Anaplan Experience connecting Anaplan with Power BI. Experience leading teams in technical aspects. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $142,100 to $204,200, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Act as a strategic partner to senior leadership, ensuring technology initiatives align with overall business priorities. Establish and govern architectural standards across the technology stack to ensure consistency, scalability, performance, and security. Drive the development of innovative, customer-centric, and data-driven solutions that enable digital transformation and enhance agility. Create and maintain a comprehensive enterprise architecture framework that supports seamless integration and future growth. Monitor emerging technologies and industry trends, providing strategic recommendations to keep the organization competitive and forward-looking. Develop and manage short-term and multi-year roadmaps for business, application, data, and technology architecture, ensuring alignment with evolving business needs and long-term strategic objectives. Oversee the design and delivery of solution architectures for major initiatives, ensuring adherence to enterprise standards and alignment with business requirements. Institutionalize architecture processes and methodologies that integrate effectively into delivery, operations, and governance models. Collaborate with cross-functional stakeholders to prioritize and manage architectural initiatives and develop execution-ready roadmaps. Define and track success metrics to evaluate architectural impact on business outcomes. Partner with teams across product management, product development, engineering, operations, security, sales, finance, and marketing to ensure integrated and cohesive technology solutions. Build, lead, and mentor a high-performing architecture team that fosters innovation, collaboration, and customer value. Establish governance processes to evaluate new technology and product investments, ensuring alignment with long-term scalability and business goals. Champion digital innovation through the adoption of technologies such as AI/ML, IoT, automation, and real-time analytics to drive operational efficiency and enhanced user experiences. 15+ years of progressive experience in Information Technology, including 5+ years in enterprise architecture leadership roles with a demonstrated track record of aligning architecture with business strategy. Deep expertise in enterprise applications and systems design, including business, data, application, and technology architectures. Proven experience with modern technology stacks, data architecture and governance, API management, microservices, and integration patterns. Strong leadership and communication skills, with the ability to influence executives, collaborate across functions, and lead cross-functional initiatives. Experience leading large-scale digital transformation initiatives, such as cloud migration, omnichannel enablement, and enterprise modernization. Demonstrated ability to build and mentor high-performing architecture teams that focus on innovation and continuous improvement. Bachelor's or master's degree in computer science, Information Systems, Engineering, or a related field. Advanced certifications such as TOGAF, Zachman, or cloud-specific certifications are a plus. 15 years of progressive experience in Information Technology, including 5+ years in enterprise architecture leadership roles. 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