product jobs in lowell ma united states

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Customer Experience: Focus on the customer experience (internal and external), with an ability to leverage a customer-centric lens to represent the customers' needs and preferences within a program or initiative. Problem Solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Program Management: Assist in leading complex, cross-function program activities, ensuring alignment with program outcomes and timelines. Collaborate closely with software engineers, product managers, and other stakeholders to facilitate communication and resolve issues. Cross-Functional Collaboration: Work closely with cross functional teams to understand project requirements, prioritize tasks, and deliver high-quality software solutions. Foster collaboration and communication among team members to achieve project milestones. Learn and Grow: Engage in continuous learning opportunities, participate in Guilds, and be curious. Process Improvement: Contribute to continual process improvement initiatives to enhance program delivery efficiency and effectiveness. Risk Management: Identify program risks and issues early and assist in developing mitigation strategies. Monitor risks throughout the program lifecycle and escalate as needed to ensure timely resolution. Able to leverage a customer-centric lens to represent the customers' needs and preferences within a program or initiative. Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. 8+ years of experience in Product Management, Product Operations or related role in a SaaS organization Strong understanding of Agile methodologies, project and program management concepts. Proven experience using Pendo for product analytics, user behavior tracking, and feature adoption analysis. Demonstrated ability to leverage data, identify trends, and provide actionable insights inform decision-making. Proficiency in using data analysis tools such as SQL, Excel, and data visualization software (e.g., Tableau, Power BI). Understanding of data architecture, data warehousing, and data governance principles. Strong communication and interpersonal skills, with the ability to work closely with product managers, engineers, and other stakeholders to translate data insights into actionable product improvements Proficiency in collaborating effectively within fast-paced team environments. Preferred certifications include: Pendo Essentials for Web, Pendo Essentials for Mobile, Pendo Essentials for Workforce, Pendo Admin Certification Perform in a hybrid-office role, requiring three or more days per week in the office. Master's degree in Computer Science, Engineering, or a related field Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. 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They can go deep into both functional/technical hurdles with engineers/architects as well as strategic discussions with executives. Experience with HCM products or solutions is preferred but not mandatory. 3+ years' experience leading product management teams with track record of developing and coaching Product Managers through ambiguous problems 5+ years' experience as a Senior Product Manager or Product Manager on a scaling SaaS application in an Agile development environment Demonstrated experience in developing customer centricity and outcomes delivery through matrixed cross-functional Product Development teams Ability to create and embody a culture of \u201ccustomer first\u201d in approaching user and business problems Strong use of analytics, user research and business cases to drive decisions and improve products in an enterprise SaaS setting Comfortable and experienced presenting to various audiences and levels Track record of balancing between discovering new product opportunities and delivering world-class product experiences We believe strongly in the power of in-person collaboration. 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Demonstrated experience working with and integrating AI into your team's daily regime Experience building enterprise software products in the manufacturing or sales/distribution sectors highly preferred Highly motivated, innovative, and solution-driven with experience in shaping cohesive, engaging product experiences Strong analytical, data-driven problem solver and decision maker who is deeply empathetic and leads with a user-centered approach An evangelist of how technology can unlock business value and customer experiences History and reputation for listening to users, understanding their needs, and creating improvements to meet those needs Strong track record of influencing and executing product strategy through portfolio roadmaps and tight collaboration with Engineering Committed to collaboration and can work well with other business units to build iterative solutions that continuously deliver value If no experience in HCM, you have a proven track record of entering a new space and building expertise rapidly", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381171147", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893381420879, "name": "Lead Product Manager, Hardware Solutions", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746736218, "t_create": 1744280280, "ats_job_id": "439e0c63-912c-4023-97fc-c3a51d837e0e", "display_job_id": "LEADP012987", "type": "ATS", "id_locale": "LEADP012987-en", "job_description": "- Partner with the product leadership teams to develop and execute a product strategy aligned with the overall business objectives - Work closely with engineering to deliver high quality solutions that exceed customer expectations - Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements - Partner with cross-functional teams to launch new products to market - Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement - Conduct market research and competitive analysis to identify opportunities and threats - Foster a culture of innovation and experimentation within the product team - Manage the technology life cycle of products, features and enhancements through conceptualization, requirements gathering, product specification, implementation review, release, and end of life - Bachelor's Degree in Engineering, Computer Science, Business Administration, or related discipline - 5+ years' experience in hardware product management - Prior experience with embedded systems or those running on Android application - Prior experience with biometric products and technologies - Prior experience with Enterprise SaaS Applications - Prior experience with Workforce Management and Human Capital Management products or markets - Strong analytical skills with the ability to leverage data to inform decision-making - Ability to work successfully within a team and manage a dynamic environment with rapidly changing priorities - Able to guide individuals with different personalities and styles to a common outcome - Ability to inspire and lead development teams without management authority - Effective communication skills: ability to communicate complex concepts to stakeholders", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381420879", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893381641649, "name": "Mgr. Product Management", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States", "Atlanta,GA,United States", "Lowell,MA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746759149, "t_create": 1744962130, "ats_job_id": "c9534b42-3ecc-4307-9b2e-963251bdb412", "display_job_id": "MGRPR013163", "type": "ATS", "id_locale": "MGRPR013163-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. At UKG,\u00a0 our culture \u00a0starts with people. We take great pride in our\u00a0 award-winning \u00a0workplace culture and how it inspires our purpose.\u00a0 About the Role The Manager of Product will contribute to the creation and execution of UKG\u2019s Talent Acquisition product strategy. Most importantly, you will lead a team of talented Product Managers working across critical areas of the recruiting lifecycle and will be responsible for growing and developing the team. We are searching for a leader who thrives on building great products as well as enjoys working in an agile environment to lead products from ideation to delivery.\u00a0You are skilled at serving and partnering with key stakeholders \u2013 from customers and prospects to service and support teams.\u00a0You will play a key role in shaping product direction, scaling high-impact capabilities (especially for frontline and high-volume hiring), and mentoring a team of PMs to grow into the next generation of product leaders. Responsibilities: Supports definition of the product portfolio strategy and direction of investment for recruiting products. Articulates clear product vision aligned to the overall strategy for product. Serves as the voice of the customer and takes an outside-in approach leveraging customer interaction, industry trends, and competitive intelligence as a foundation for product direction and decision making. Serves as expert on current state of the product with relevant metrics, benchmarks, and usage data. Contributes to roadmap definition and empowers the team to fully own and develop the features. Analyses and develops new market opportunities and monitors offering success. Maintains continued awareness of industry changes and compliance changes in Talent Acquisition technology. Creates and collaborates on feature overviews, detailed designs and prototypes, using Agile methodologies. Inspires engineering, UX, and Delivery in order to build products customers love. Fosters a strong product culture for the entire team based in best practices for discovery. Strong stewardship of the product investment and ability to make decisions with competing priorities. Minimum Required Qualifications: 8+ years of experience in Product Management, with 2+ years in a people management role, with a proven record of growing and developing product teams Deep experience building or leading B2B SaaS products \u2013 HR tech or recruiting domain knowledge a strong plus. Ability to balance strategy with execution \u2013 zooming out to define big-picture goals, while also guiding teams through details. Comfortable and experienced presenting to all size audiences and levels Strong business acumen and internal partnership skills Preferred  Completion of Pragmatic Institute's Product Management Certification or similar product training courses Certifications in HR related fields (e.g. PHR, SHRM-CP) Behaviors: In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors: Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one. Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work. Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement. This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers! Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0 UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.\u00a0 View  The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0 The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Articulate a clear product vision aligned to the overall strategy for product. Serve as the voice of the customer and takes an outside-in approach, leveraging customer interaction, industry trends, and competitive intelligence as a foundation for product direction and decision making. Communicate the vision and priorities clearly to different teams and stakeholders. Serve as the expert on current state of the product with relevant metrics, benchmarks, and usage data. Contribute to roadmap definition and empowers the team to fully own and develop the features. Analyze and develop new market opportunities and monitors offering success. Maintain a continued awareness of industry and compliance changes in HCM technology. Create and collaborates on feature overviews, detailed designs, and prototypes, using Agile methodologies. Build strong relationships and influence internal partners. Inspire engineering, UX, and Delivery in order to build products that customers love. Foster a strong product culture for the entire team based in best practices for discovery and leads, coaches, and develops strong product team members. This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers! 8+ years' of global HCM experience in product management, including a track record of successfully leading complex projects. Solid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements - but also to break complex topics into simple terms for diverse audiences. Demonstrated ability to manage competing priorities with consistency and transparency. Ability to be envision, collect and analyze data that helps reduce risk of what to build and how to build it and leads to customer success. Proven ability to think strategically, develop product strategies, and translate them into actionable plans. We work in a hybrid model. 3 days per week in the office is required Deep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus. Excellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization. In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. 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