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The Benefits Specialist will be accountable for the following: Administer benefit programs for employees which may include health, prescription, dental, wellness, disability, life, retirement plans and other voluntary offerings Work with outsourced administrators and internal departments to maximize plan performance and employee experience Provide ongoing employee benefit education and help to drive employee self service Regularly performs benefit audits Manage Tier 2 employee inquiries Document and maintain administrative procedures for benefit processes and identify opportunities for process improvement Reconcile benefit invoices Project participation and perform related duties as assigned Basic Qualifications 2-3 years of relevant working experience in benefits matters within a complex and dynamic environment. Able to meet deadlines while juggling multiple projects/tasks; Effective multitasker Preferred Qualifications Strong communication and interpersonal skills Collaborative with ability to develop strong relationships at all levels. Ability to work independently and part of a team with enthusiasm, initiative and creativity Ability to respond rapidly and independently to requests, develop and implement creative solutions, and follow through to ensure resolution. Detail oriented Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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