UKG jobs in canada

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Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's products. Be the first point of contact for support. Triage and resolve cases expediently utilizing best practice troubleshooting skills. Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, competently using all methods of spoken and written communication. Ensure the customer is always updated on progress of their issue with clear and progressive action plans and next steps. Utilize internal tools to replicate customer configurations, advance cases to next level Engineers/Engineering. Improve UKG's knowledge base by creating, updating, and sharing of articles. Take on additional responsibilities as and when required. Participation in on-call rotations is required to provide occasional after-hours support Mettez le client au premier plan de tout ce que vous faites, en favorisant une satisfaction de la clientele de classe mondiale. Fournir un soutien exceptionnel base sur les accords de niveau de service (SLA) convenus et les indicateurs cles de performance (KPI). Developper une connaissance approfondie des produits UKG. Soyez le premier point de contact pour le support. Trier et resoudre les cas rapidement en utilisant les meilleures pratiques de depannage. Collaborer et communiquer avec les pairs internes et les principaux intervenants pour faire progresser les problemes des clients, en utilisant avec competence toutes les methodes de communication orale et ecrite. Assurez-vous que le client est toujours informe de l'avancement de son probleme avec des plans d'action clairs et progressifs et les prochaines etapes. Utiliser des outils internes pour reproduire les configurations des clients et faire progresser les cas vers les ingenieurs/ingenieurs de niveau superieur. Ameliorer la base de connaissances d'UKG en creant, en mettant a jour et en partageant des articles. La participation aux rotations de garde est requise pour fournir un soutien occasionnel apres les heures de travail 2+ years' experience in a fast-paced customer service and/or technical support environment Demonstrated technical troubleshooting and/or problem-solving skills Demonstrated dedication to customer service and experience managing customer relationships Must be bilingual in English and French Experience working with/in UKG Product suite HR and/or Payroll experience Strong computer skills with a proficiency in successfully learning new technologies quickly Exceptional organizational, time-management and planning skills with a strong attention to detail Excellent written, oral communication, listening and telephone skills 2 ans ou plus d'experience dans un environnement de service a la clientele et/ou de soutien technique en evolution rapide A demontre des competences techniques en matiere de depannage et/ou de resolution de problemes A demontre son devouement au service a la clientele et son experience dans la gestion des relations avec la clientele Maitrise bilingue de l'anglais et du fran\u00e7ais. Experience de travail avec/dans la suite de produits UKG Solides competences informatiques avec la capacite d'apprendre rapidement et avec succes de nouvelles technologies Competences exceptionnelles en matiere d'organisation, de gestion du temps et de planification, avec une grande attention aux details Excellentes competences en communication ecrite, orale, d'ecoute et telephonique UKG s'apprete a vivre quelque chose de vraiment special. \u00c0 l'echelle mondiale, nous nous classons deja au premier rang pour la gestion des ressources humaines et au deuxieme rang pour la gestion du capital humain. Des dizaines de millions de personnes travaillant en premiere ligne commencent et terminent leur journee avec notre logiciel, et des milliards de quarts de travail sont geres chaque annee par le biais des solutions UKG aujourd'hui. Pourtant, c'est notre portefeuille de produits alimentes par l'IA et con\u00e7us pour soutenir la clientele de toutes tailles, de tous secteurs et de toutes zones geographiques qui nous propulsera vers des lendemains encore plus radieux! Employeur souscrivant au principe de l'egalite d'acces a l'emploi UKG est fier d'etre un employeur souscrivant au principe de l'egalite d'acces a l'emploi et s'engage a maintenir un milieu de travail diversifie et inclusif. Tous les candidats qualifies seront pris en consideration pour un emploi sans egard a la race, a la couleur, a la religion, au sexe, a l'age, au handicap, a l'etat matrimonial, a la situation familiale, a l'orientation sexuelle, a la grossesse, a l'information genetique, a l'identite de genre, a l'expression de genre, a l'origine nationale, a l'ascendance, au statut de citoyen, au statut d'ancien combattant et a tout autre statut protege par les lois federales, provinciales ou locales contre la discrimination. Accommodement aux handicaps UKG s'engage a fournir un accommodement aux personnes handicapees durant le processus de candidature et d'entrevue. Si vous avez besoin d'un accommodement durant le processus de candidature et d'entrevue, veuillez communiquer avec nous a UKGCareers@ukg.com. Candidats du Quebec: Bien que le fran\u00e7ais soit exige pour les postes au Quebec, l'utilisation de l'anglais est egalement requise en raison de la nature mondiale de l'entreprise et de ses affaires, de meme que de la necessite d'interagir avec les employes ou les partenaires du siege americain d'UKG et de ses bureaux internationaux.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381249657", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893381130269, "name": "Customer Success Manager II - Bilingual French & English- Canada", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Relationship Mgmt.", "business_unit": "Relationship Mgmt.", "t_update": 1745007940, "t_create": 1742788999, "ats_job_id": "c34cdbee-e72c-4ae5-bbee-d9a13e63078e", "display_job_id": "CUSTO012466", "type": "ATS", "id_locale": "CUSTO012466-en", "job_description": "Handles a portfolio of SMB accounts Proactively engages with customers, conducts reviews of new features, and addresses basic churn risks Advocates for customers by monitoring detailed metrics and working closely with internal teams to address needs. Communicates status updates and get-well plans. Maintains foundational knowledge of the product suite and offers best practices to maximize product adoption. Identifies trends and communicates with UKG teams to advocate for customers. Independently designs and implements customer success strategies, identifying areas of risk and opportunity. Gestion des relations : Gere un portefeuille de comptes PME S'engage de maniere proactive aupres des clients, effectue des examens des nouvelles fonctionnalites et aborde les risques de desabonnement de base Defense des interets et sentiment des clients : Defend les clients en surveillant des indicateurs detailles et en travaillant en etroite collaboration avec les equipes internes pour repondre aux besoins. Communique les mises a jour de statut et les plans de retablissement. Atteinte et optimisation de la valeur : Maintient les connaissances fondamentales de la suite de produits et propose les meilleures pratiques pour maximiser l'adoption du produit. Identifie les tendances et communique avec les equipes UKG pour defendre les interets des clients. Con\u00e7oit et met en oeuvre de maniere independante des strategies de reussite client, en identifiant les domaines de risque et d'opportunite. Basic understanding of customer success principles. Familiarity with UKG product suite and its core features. Proficient at Microsoft Office Suite, Awareness of customer metrics and basic data analysis. Relationship management for small to medium-sized accounts. Identifying upselling and cross-selling opportunities. Fluency in both English and French is required to perform the duties of the job Minimum of 2 years of experience in customer success, account management, or related roles Basic experience with CRM systems and customer success tools Bachelor's degree in Business, Marketing, or related field Ability to build strategic relationships with all levels in the organization Savoir: Comprehension de base des principes de reussite client. Connaissance de la gamme de produits UKG et de ses principales fonctionnalites. Maitrise de la suite Microsoft Office, connaissance des indicateurs clients et de l'analyse de donnees de base. Gestion des relations pour les comptes de petite et moyenne taille. Identifier les occasions de vente incitative et de vente croisee. Resolution de problemes de base et collaboration avec des equipes internes. Capacites : Capacite d'etablir et de maintenir des relations avec les principales parties prenantes. Communication efficace et defense des besoins des clients. Capacite de surveiller et d'analyser les donnees d'utilisation des clients et de fournir une analyse des ecarts de base. \u00c9ducation : Baccalaureat en affaires, en marketing ou dans un domaine connexe. Experience : Au moins 2 ans d'experience en reussite client, en gestion de compte ou dans des roles connexes Experience de base avec les systemes CRM et les outils de reussite client. UKG s'apprete a vivre quelque chose de vraiment special. \u00c0 l'echelle mondiale, nous nous classons deja au premier rang pour la gestion des ressources humaines et au deuxieme rang pour la gestion du capital humain. Des dizaines de millions de personnes travaillant en premiere ligne commencent et terminent leur journee avec notre logiciel, et des milliards de quarts de travail sont geres chaque annee par le biais des solutions UKG aujourd'hui. Pourtant, c'est notre portefeuille de produits alimentes par l'IA et con\u00e7us pour soutenir la clientele de toutes tailles, de tous secteurs et de toutes zones geographiques qui nous propulsera vers des lendemains encore plus radieux! Employeur souscrivant au principe de l'egalite d'acces a l'emploi UKG est fier d'etre un employeur souscrivant au principe de l'egalite d'acces a l'emploi et s'engage a maintenir un milieu de travail diversifie et inclusif. Tous les candidats qualifies seront pris en consideration pour un emploi sans egard a la race, a la couleur, a la religion, au sexe, a l'age, au handicap, a l'etat matrimonial, a la situation familiale, a l'orientation sexuelle, a la grossesse, a l'information genetique, a l'identite de genre, a l'expression de genre, a l'origine nationale, a l'ascendance, au statut de citoyen, au statut d'ancien combattant et a tout autre statut protege par les lois federales, provinciales ou locales contre la discrimination. Accommodement aux handicaps UKG s'engage a fournir un accommodement aux personnes handicapees durant le processus de candidature et d'entrevue. Si vous avez besoin d'un accommodement durant le processus de candidature et d'entrevue, veuillez communiquer avec nous a UKGCareers@ukg.com. Candidats du Quebec: Bien que le fran\u00e7ais soit exige pour les postes au Quebec, l'utilisation de l'anglais est egalement requise en raison de la nature mondiale de l'entreprise et de ses affaires, de meme que de la necessite d'interagir avec les employes ou les partenaires du siege americain d'UKG et de ses bureaux internationaux.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381130269", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893380964167, "name": "Vice-pr\u00e9sident - ing\u00e9nierie logicielle / VP, Software Engineering", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1744977696, "t_create": 1742225747, "ats_job_id": "dada1959-9931-4c03-b37d-0d56d89b772f", "display_job_id": "VPENG012345", "type": "ATS", "id_locale": "VPENG012345-en", "job_description": "Define and influence the product direction and roadmap for Workforce Management solutions, ensuring alignment with UKG's overall business strategy. Drive deep service ownership within the engineering team through modern SaaS practices. Engineering and deploy innovative engineering solutions through collaboration with product management and other internal & external stakeholders. Engage with customers and stakeholders across different market verticals (including some of the biggest / marquis names in the industry) to drive continuous service improvements. Build and maintain strong partnerships across various departments, including engineering, product management, and customer service, to foster a collaborative environment that drives product success. Lead and mentor high-performing engineering teams across multiple geographies, promoting a culture of innovation, accountability, and continuous improvement. Oversee the entire software development lifecycle, from product definition through continuous deployment and ongoing support, ensuring timely delivery of high-quality offerings Uphold and promote UKG's core values and culture in all aspects of leadership, inspiring confidence and fostering a positive work environment. Minimum of 15 years in enterprise-level software development, with at least 10 years in leadership roles managing dynamic engineering teams. Proven ability to lead and inspire teams, demonstrating high intellect, integrity, and positive energy. Extensive experience in software engineering, particularly with scalable products across various technologies, platforms, and languages. Strong understanding and experience with Agile software development practices and methodologies. Ability to attract, develop, and retain top engineering talent, with a track record of building high-performing teams. Exceptional interpersonal and communication skills, with the ability to present complex technical concepts to diverse audiences. Strong analytical, troubleshooting, and programming skills in complex technical environments. Bachelor's degree in Computer Science or a related field; advanced degrees are a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380964167", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893380963994, "name": "Tax Processing Representative - Canada Payment Services / Repr\u00e9sentant(e) du traitement des taxes \u2013 Services de paiement Canada", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1745010347, "t_create": 1742223934, "ats_job_id": "5a06c111-639f-4f03-9681-5f347a4bb49f", "display_job_id": "SPECI012343", "type": "ATS", "id_locale": "SPECI012343-en", "job_description": "Process payroll tax data and resolve customer concerns via email and cases within SLAs. Reconcile tax data to ensure accurate remittances. Collaborate with cross-functional teams (e.g., Treasury, Customer Success, Product Development). Support new customer onboarding to ensure compliance and accuracy. Address urgent payroll tax funding issues with customers. Maintains awareness of SOC 1 controls and accountable for compliance at each task performed Builds relationships of trust, respect and partnership with client contacts by providing exceptional client service Maintain high-level awareness of client Service Level Agreements (SLAs) and executes to meet their requirement Run variance reports and review the accuracy of the payroll data along with individual transactions input 3+ years of experience in Payroll, Financial Services Operations, or Support Operations 2+ years of experience working at a service bureau or with Year-End Filing for Canada Revenue Agency (CRA) and Revenu Quebec. Experience in payroll and payroll tax filing Proficient in using PC with MS Office applications especially Word and Excel Ability to travel up to 25% Bachelor's degree in business/accounting or related field Excellent verbal/written communication and relationship-building abilities. Highly motivated and team oriented with ability to collaborate and effectively work within cross functional teams Strong organizational skills and attention to detail. Certification as a Certified Payroll Professional (CPP) Experience working with UKG Pro suite of products Bilingual communication skills in English and French Experience with Salesforce and SQL Adaptability to dynamic business needs Experience en gestion de la paie et en depot des impots sur la paie. Experience de travail avec la suite de produits UKG Pro. Experience avec Salesforce et SQL.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380963994", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893380653368, "name": "MGR SALES, NEW LOGO - CANADA", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1744988559, "t_create": 1741036399, "ats_job_id": "c9f7ed40-0176-4917-81fb-96a1e61777f9", "display_job_id": "MGRSA012050", "type": "ATS", "id_locale": "MGRSA012050-en", "job_description": "Management of Account Executives of direct report Supporting new logo Account Executives in their professional ability to grow, strategize, and sell. Partnering with Account Executives to sell while helping them differentiat themselves through creativity, humility and integrity. Leadership by example through passion, knowledge, and availability. Practice our people first mindset daily through a vision of entrepreneurial processes and healthy team practices. Demonstrated experience of exceeding sales quotas as an individual contributor 2-5 years minimum in a closing sales role 5 years of consistent quota achievement in the payroll/HCM SaaS industry Previous experience managing, developing, and retaining sales talent Excellent verbal and written communicator Ability to meet deadlines Incredible ability to communicate with a variety of stakeholders at every stage of a sales process 30-40%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380653368", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893380643601, "name": "Lead Product Manager", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Montreal,QC,Canada", "Montreal, QC, CA"], "hot": 0, "department": "Product", "business_unit": "Product", "t_update": 1745015589, "t_create": 1740979910, "ats_job_id": "a64ae8d4-a012-4b11-8e27-8883ae88e08f", "display_job_id": "LEADP012030", "type": "ATS", "id_locale": "LEADP012030-en", "job_description": "- Partner with the product leadership teams to develop and execute a product strategy aligned with the overall business objectives - Work closely with engineering to deliver high quality solutions that exceed customer expectations - Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements - Partner with cross-functional teams to launch new products to market - Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement - Conduct market research and competitive analysis to identify opportunities and threats - Foster a culture of innovation and experimentation within the product team - 5+ years of product management experience in SaaS applications within an Agile environment - Proven track record of successfully launching and scaling products, enterprise highly preferred - We work in a hybrid model. 3 days per week in the office is required when not traveling. - Knowledge and experience in the healthcare industry - Strong analytical skills with the ability to leverage data to inform decision-making - Ability to thrive in a fast-paced, dynamic environment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380643601", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893380538994, "name": "Senior Software Developer- D\u00e9veloppeur(se) principal(e) de logiciels", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1745040383, "t_create": 1740139747, "ats_job_id": "6edfc053-3a5b-4cec-83c2-6b8b78cc1d75", "display_job_id": "SRSOF011887", "type": "ATS", "id_locale": "SRSOF011887-en", "job_description": "Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 4+ years of professional software development experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Baccalaur\u00e9at en informatique, en ing\u00e9nierie ou dans un domaine technique connexe, ou exp\u00e9rience pratique \u00e9quivalente. Au moins quatre ans d'exp\u00e9rience professionnelle dans le d\u00e9veloppement de logiciels. Ma\u00eetrise d'un ou plusieurs langages de programmation tels que C#, .NET, Python, Java ou JavaScript. Exp\u00e9rience approfondie des pratiques de d\u00e9veloppement de logiciels et des mod\u00e8les de conception. Comp\u00e9tence avec les syst\u00e8mes de contr\u00f4le de version tels que Git GitHub et les syst\u00e8mes de suivi des bogues/travaux tels que JIRA. Compr\u00e9hension des technologies du nuage et des principes DevOps. Exp\u00e9rience des plateformes infonuagiques comme Azure, AWS ou GCP. Familiarit\u00e9 avec les pipelines CI/CD et les outils d'automatisation. Exp\u00e9rience des cadres et outils d'automatisation des tests. Connaissance des m\u00e9thodologies de d\u00e9veloppement agile. Familiarit\u00e9 avec le d\u00e9veloppement de solutions accessibles. Faire preuve d'une grande empathie \u00e0 l'\u00e9gard des clients en comprenant et en r\u00e9pondant aux besoins et aux d\u00e9fis des utilisateurs. Excellentes aptitudes \u00e0 la communication et aux relations interpersonnelles, avec la capacit\u00e9 de travailler efficacement dans un environnement d'\u00e9quipe collaboratif. D\u00e9veloppement de logiciels : R\u00e9diger un code propre, facile \u00e0 maintenir et efficace pour diverses applications et syst\u00e8mes logiciels. Collaboration technique : Contribuer \u00e0 la conception, au d\u00e9veloppement et au d\u00e9ploiement d'applications et de syst\u00e8mes logiciels complexes, en veillant \u00e0 ce qu'ils r\u00e9pondent \u00e0 des normes \u00e9lev\u00e9es de qualit\u00e9 et de performance. Gestion de projets : G\u00e9rer l'ex\u00e9cution et la fourniture de fonctionnalit\u00e9s et de projets, en n\u00e9gociant les priorit\u00e9s et les \u00e9ch\u00e9ances des projets, en veillant \u00e0 ce qu'ils soient men\u00e9s \u00e0 bien dans les d\u00e9lais impartis, tout en garantissant la qualit\u00e9. Conception architecturale : Participer aux revues de conception avec les pairs et les parties prenantes et \u00e0 la conception architecturale de nouvelles fonctionnalit\u00e9s et de nouveaux syst\u00e8mes, en veillant \u00e0 l'\u00e9volutivit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la maintenabilit\u00e9. 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Documentation : Documenter correctement les nouvelles fonctionnalit\u00e9s, les am\u00e9liorations ou les corrections apport\u00e9es au produit, et contribuer aux supports de formation.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380538994", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893380502999, "name": "ACCOUNT EXECUTIVE - CANADA", "location": "Canada", "locations": ["Canada", "QC,Canada"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1744928486, "t_create": 1739893184, "ats_job_id": "37f185d0-5f9f-4052-ad82-3ffb604a31ca", "display_job_id": "ACCOU011828", "type": "ATS", "id_locale": "ACCOU011828-en", "job_description": "Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record time-frames Consistently exceed sales quotas Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM/WFM products and services to final decision makers and end users within an assigned territory Identify sales opportunities and develop sales and marketing proposals for customers on HCM/WFM products and services based on their technical needs Strong knowledge of HCM/WFM/SaaS Industry Must have 3-5 years of proven success selling WFM/HRMS/Payroll solutions 30-40%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380502999", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893380361708, "name": "Payroll Compliance Advisor", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Product", "business_unit": "Product", "t_update": 1744748713, "t_create": 1738694825, "ats_job_id": "20f14494-3311-4c72-b25d-70dba8ef5f6c", "display_job_id": "PRODU011525", "type": "ATS", "id_locale": "PRODU011525-en", "job_description": "Your primary responsibility will be to research and interpret compliance requirements, translating them into actionable steps for our development teams. You'll be the link between the ever-changing regulatory landscape and our cutting-edge payroll products. Bachelor's degree in accounting, finance, or a related field preferred Minimum 2 years of experience in Canadian payroll compliance or a similar role Fluent in French, with excellent communication and interpersonal skills Ability to prioritize, manage deadlines, and work independently Proficient in Microsoft Office Suite and research databases Have experience working with Canadian government agencies to obtain specific payroll requirements Excel at juggling multiple tasks and managing deadlines Enjoy being the \"go-to\" person for all things compliance Stay enthusiastic about learning and keeping up with emerging trends in the payroll industry Diplome universitaire en comptabilite, finance ou dans un domaine connexe (souhaite) Minimum de 3 ans d'experience en conformite de la paie canadienne ou dans un role similaire Solides competences analytiques et en recherche Excellentes competences en communication et en relations interpersonnelles Capacite a gerer les priorites, respecter les delais et travailler de maniere autonome Maitrise de la suite Microsoft Office et des bases de donnees de recherche Experience en collaboration avec les organismes gouvernementaux canadiens pour obtenir des exigences precises en matiere de paie Aptitude a gerer plusieurs taches simultanement et a respecter les echeances Role de reference en matiere de conformite, apprecie(e) pour son expertise Passion pour l'apprentissage continu et le suivi des tendances emergentes dans l'industrie de la paie Experience avec UKG Pro Payroll (un atout)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380361708", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893379180384, "name": "Fellow AI Architect, Generative AI", "location": "Seattle,WA,United States", "locations": ["Seattle,WA,United States", "Lowell,MA,United States", "San Francisco,CA,United States", "Santa Ana,CA,United States", "Montreal,QC,Canada", "Atlanta,GA,United States", "Alpharetta,GA,United States", "Weston,FL,United States", "New York,NY,United States", "Toronto,ON,Canada", "United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1745011358, "t_create": 1731041714, "ats_job_id": "70afb63b-cf62-4ae7-ac21-d19382d60689", "display_job_id": "FELLO009905", "type": "ATS", "id_locale": "FELLO009905-en", "job_description": "Architectural Vision & Strategy: Define and drive the generative AI architecture strategy, ensuring UKG remains at the leading edge of AI innovation. Develop and communicate a cohesive architectural vision that aligns with business goals, enabling the seamless integration of GenAI capabilities across our product suite. Technical Leadership: Serve as the primary technical visionary for generative AI, providing hands-on guidance in advanced methods (e.g., transformer models, diffusion models, GANs) and setting technical standards that ensure scalability, security, and efficiency. Cross-Functional Collaboration: Work closely with executive leadership, product management, data science, and engineering teams to establish and prioritize GenAI initiatives. Collaborate with cross-functional teams to ensure alignment on requirements and objectives, driving the infusion of AI capabilities across products. Innovation & Research: Conduct hands-on, advanced research in generative AI, staying current with emerging technologies, industry trends, and best practices. Lead the exploration and implementation of state-of-the-art GenAI techniques to enhance product value and drive a competitive edge. Mentorship & Culture Building: Mentor and influence senior engineering leaders, fostering a culture of AI excellence, thought leadership, and continuous innovation. Champion best practices in AI/ML development, CI/CD processes, and quality assurance to ensure high standards across the organization. Community Engagement: Act as an ambassador for generative AI internally and externally, representing UKG in the AI community through publications, speaking engagements, and industry forums. Scalable Solutions: Oversee the deployment of large-scale AI models, ensuring they are optimized for performance, cost, and resource efficiency in production environments. Establish guidelines for high-quality, production-ready AI/ML systems that can scale with business needs. Governance & Standards: Define and enforce development methodologies, CI/CD standards, and architectural guidelines for AI solutions. Maintain documentation of architectural decisions and technical roadmaps, ensuring a sustainable foundation for future AI-driven capabilities. Educational Background: PhD in Computer Science, AI, Machine Learning, or a related field, or equivalent industry experience. Experience: 12+ years in software development and AI, with at least 5 years of hands-on experience in generative AI, NLP, or related fields. Proven expertise in architecting and deploying large-scale AI/ML systems in production environments. Technical Proficiency: Expert-level skills in programming languages (e.g., Python, Java) and AI frameworks (e.g., TensorFlow, PyTorch). Strong understanding of cloud platforms (AWS, Google Cloud, Azure) and MLOps practices for large-scale model training and deployment. 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