UKG jobs in montreal qc canada

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Develop and communicate a cohesive architectural vision that aligns with business goals, enabling the seamless integration of GenAI capabilities across our product suite. Technical Leadership: Serve as the primary technical visionary for generative AI, providing hands-on guidance in advanced methods (e.g., transformer models, diffusion models, GANs) and setting technical standards that ensure scalability, security, and efficiency. Cross-Functional Collaboration: Work closely with executive leadership, product management, data science, and engineering teams to establish and prioritize GenAI initiatives. Collaborate with cross-functional teams to ensure alignment on requirements and objectives, driving the infusion of AI capabilities across products. Innovation & Research: Conduct hands-on, advanced research in generative AI, staying current with emerging technologies, industry trends, and best practices. Lead the exploration and implementation of state-of-the-art GenAI techniques to enhance product value and drive a competitive edge. Mentorship & Culture Building: Mentor and influence senior engineering leaders, fostering a culture of AI excellence, thought leadership, and continuous innovation. Champion best practices in AI/ML development, CI/CD processes, and quality assurance to ensure high standards across the organization. Community Engagement: Act as an ambassador for generative AI internally and externally, representing UKG in the AI community through publications, speaking engagements, and industry forums. Scalable Solutions: Oversee the deployment of large-scale AI models, ensuring they are optimized for performance, cost, and resource efficiency in production environments. Establish guidelines for high-quality, production-ready AI/ML systems that can scale with business needs. Governance & Standards: Define and enforce development methodologies, CI/CD standards, and architectural guidelines for AI solutions. Maintain documentation of architectural decisions and technical roadmaps, ensuring a sustainable foundation for future AI-driven capabilities. Educational Background: PhD in Computer Science, AI, Machine Learning, or a related field, or equivalent industry experience. Experience: 12+ years in software development and AI, with at least 5 years of hands-on experience in generative AI, NLP, or related fields. Proven expertise in architecting and deploying large-scale AI/ML systems in production environments. Technical Proficiency: Expert-level skills in programming languages (e.g., Python, Java) and AI frameworks (e.g., TensorFlow, PyTorch). Strong understanding of cloud platforms (AWS, Google Cloud, Azure) and MLOps practices for large-scale model training and deployment. AI Methodologies: In-depth knowledge of generative AI methodologies, including transformer models, diffusion models, GANs, large language models, and multi-modal architectures. Familiarity with NLP and machine learning algorithms, such as linear and logistic regression, decision trees, and clustering methods. Industry Influence: Recognized thought leader in AI, with a record of publications in top-tier AI conferences/journals (e.g., NeurIPS, ICML, CVPR) and a strong network within the AI research community. Problem-Solving & Strategy: Exceptional problem-solving skills and a proven ability to influence and implement long-term AI-driven strategic initiatives. Compliance & Responsible AI: Experience working in high-compliance environments or with privacy-preserving AI techniques. Strong familiarity with trends in responsible AI, model interpretability, and ethical AI practices. 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Gestion des problemes escalades : S'engager dans des situations d'escalade de la part des clients et les conduire a une resolution reussie Maitrise des produits : Atteindre un niveau d'expertise sur plusieurs gammes de produits UKG Accompagnement professionnel et mentorat : Influencer positivement les pairs par le biais de l'accompagnement professionnel et du mentorat Mise en oeuvre des produits : Participer aux efforts de mise en oeuvre des produits Respect des normes : Respecter les procedures et politiques operationnelles normalisees Assistance en dehors des heures de bureau : Participer a des rotations de garde pour une assistance occasionnelle en dehors des heures de travail. \u00c0 propos de vous : 5+ years of experience as a practitioner or software support with expert-level experience in at least one of the following domains: HCM, Payroll, HR and/or Taxes in Canadian domain Bilingual in English and French language required (both written and verbal) Proven track record of problem-solving complex issues Exceptional written and verbal communication and customer service skills Ability to effectively present in group settings Thrives working in a highly collaborative team environment 3+ years of experience working with UKG Pro suite of products Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Professional in Human Resources (PHR) or equivalent certification Knowledge of support tools, such as Salesforce, RingCentral, and remote access tools Plus de 5 ans d'experience en tant que specialiste ou assistance logicielle avec une experience de niveau expert dans au moins l'un des domaines suivants : GCH, paie, RH et/ou impots dans le domaine canadien Bilinguisme fran\u00e7ais et anglais (parle et ecrit) est requis Experience averee dans la resolution de problemes complexes Competences exceptionnelles en matiere de communication ecrite et orale et de service a la clientele Capacite a presenter efficacement des exposes en groupe Aime travailler dans un environnement d'equipe hautement collaboratif Plus de 3 ans d'experience avec la suite de produits UKG Pro Professionnel(le) certifie(e) de la paie (CPP), certification fondamentale de la paie (FPC), professionnel(le) des ressources humaines (PHR) ou certification equivalente Connaissance des outils d'assistance, notamment Salesforce, RingCentral et les outils d'acces a distance", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378458340", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893380421101, "name": "Human Resources Services Coordinator/Coordonnateur(-trice) des services en ressources humaines", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Administrative/Support", "business_unit": "Administrative/Support", "t_update": 1743099984, "t_create": 1739164300, "ats_job_id": "76b6af32-7fa1-476e-bf26-09d19c8269f8", "display_job_id": "HUMAN011664", "type": "ATS", "id_locale": "HUMAN011664-en", "job_description": "Support a Cloud-Based Enterprise application Work with a highly engaged and collaborative team Provide best-in-class customer service skills with a proactive approach to create exceptional customer satisfaction Provide support to customers by serving as the first point-of-contact to their employees Learn and navigate UKG Pro Payroll and Benefits and Garnishment systems in order to respond to end-user needs and inquiries Provide stellar support to our customer base using a variety of platforms including phone, e-mail, remote session, and CRM case management system Ask relevant questions to define the root cause of a problem and generate solutions Provide explanation of benefits options based on customers summary plan descriptions and UKG knowledgebase Assist with life event changes for newly eligible employees, marriages/births and related dependent verifications Assist employees with Annual Enrollment related questions Assist employees with questions related to Payroll and Taxes Assist employees with questions regarding their Garnishments Acquire and expand knowledge of product offerings, support policies and methods of support delivery Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication channels Maintain discretion and professionalism with team members and customers Resolve issues by making quality decisions This is a hybrid position, which requires reporting onsite at a UKG office at least 3 days per week. Posseder d'excellentes competences en service a la clientele et adopter une approche proactive axee sur la satisfaction de la clientele Offrir un soutien a la clientele en etant le premier point de contact pour leurs employe(e)s Apprendre et maitriser les systemes UKG Pro Paie, Avantages sociaux et Saisies sur salaire afin de repondre aux besoins et aux demandes des utilisateurs finaux Fournir un soutien de qualite superieure a notre clientele en utilisant diverses plateformes, y compris le telephone, le courriel, les sessions a distance et le systeme de gestion des dossiers du service de gestion des relations avec la clientele Poser des questions pertinentes pour identifier la cause d'un probleme et proposer des solutions Expliquer les options d'avantages sociaux en fonction des descriptions des regimes de la clientele et de la base de connaissances UKG Aider a la gestion des changements lies aux evenements de vie (nouveaux employes admissibles, mariages, naissances et verification des personnes a charge) Repondre aux questions des employes concernant l'inscription annuelle aux avantages sociaux Assister les employe(e)s pour leurs questions liees a la paie et aux impots Aider les employe(e)s avec leurs demandes concernant les saisies sur salaire Acquerir et developper des connaissances sur les offres de produits, les politiques de soutien et les methodes de prestation de services de soutien Tisser des liens etroits avec les partenaires internes et communiquer avec des personnes a tous les echelons de l'organisation par l'intermediaire de plusieurs canaux de communication Faire preuve de discretion et de professionnalisme avec les membres de l'equipe et la clientele Resoudre les problemes en prenant des decisions de qualite Ce poste est hybride et necessite une presence sur site dans un bureau de UKG au moins 3 jours par semaine. Fluent in French Canadian Strong verbal and written communication skills with demonstrated ability to communicate effectively Experience with large corporate payroll processing or benefits administration Certification in Benefits Administration industry is a plus Maitrise du fran\u00e7ais canadien 1 a 3 ans d'experience dans le service a la clientele Solides competences en matiere de communication orale et ecrite et capacite averee a communiquer efficacement. Experience en traitement de la paie dans une grande entreprise ou en administration des avantages sociaux Connaissance des lois fiscales sur la paie dans plusieurs provinces ou \u00c9tats Experience des processus et reglementations lies aux saisies sur salaire Baccalaureat en administration, ressources humaines ou domaine connexe (ou experience equivalente) Certification en administration des avantages sociaux (un atout) UKG s'apprete a vivre quelque chose de vraiment special. \u00c0 l'echelle mondiale, nous nous classons deja au premier rang pour la gestion des ressources humaines et au deuxieme rang pour la gestion du capital humain. Des dizaines de millions de personnes travaillant en premiere ligne commencent et terminent leur journee avec notre logiciel, et des milliards de quarts de travail sont geres chaque annee par le biais des solutions UKG aujourd'hui. Pourtant, c'est notre portefeuille de produits alimentes par l'IA et con\u00e7us pour soutenir la clientele de toutes tailles, de tous secteurs et de toutes zones geographiques qui nous propulsera vers des lendemains encore plus radieux! Employeur souscrivant au principe de l'egalite d'acces a l'emploi UKG est fier d'etre un employeur souscrivant au principe de l'egalite d'acces a l'emploi et s'engage a maintenir un milieu de travail diversifie et inclusif. Tous les candidats qualifies seront pris en consideration pour un emploi sans egard a la race, a la couleur, a la religion, au sexe, a l'age, au handicap, a l'etat matrimonial, a la situation familiale, a l'orientation sexuelle, a la grossesse, a", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380421101", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893380019036, "name": "Senior Software Developer- D\u00e9veloppeur(se) principal(e) de logiciels", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1743101289, "t_create": 1736540058, "ats_job_id": "326840fa-71fa-40e3-9358-017c1ae33004", "display_job_id": "SRSOF010973", "type": "ATS", "id_locale": "SRSOF010973-en", "job_description": "Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 4+ years of professional software development experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Baccalaur\u00e9at en informatique, en ing\u00e9nierie ou dans un domaine technique connexe, ou exp\u00e9rience pratique \u00e9quivalente. Au moins quatre ans d'exp\u00e9rience professionnelle dans le d\u00e9veloppement de logiciels. Ma\u00eetrise d'un ou plusieurs langages de programmation tels que C#, .NET, Python, Java ou JavaScript. Exp\u00e9rience approfondie des pratiques de d\u00e9veloppement de logiciels et des mod\u00e8les de conception. Comp\u00e9tence avec les syst\u00e8mes de contr\u00f4le de version tels que Git GitHub et les syst\u00e8mes de suivi des bogues/travaux tels que JIRA. Compr\u00e9hension des technologies du nuage et des principes DevOps. Exp\u00e9rience des plateformes infonuagiques comme Azure, AWS ou GCP. Familiarit\u00e9 avec les pipelines CI/CD et les outils d'automatisation. Exp\u00e9rience des cadres et outils d'automatisation des tests. Connaissance des m\u00e9thodologies de d\u00e9veloppement agile. Familiarit\u00e9 avec le d\u00e9veloppement de solutions accessibles. Faire preuve d'une grande empathie \u00e0 l'\u00e9gard des clients en comprenant et en r\u00e9pondant aux besoins et aux d\u00e9fis des utilisateurs. Excellentes aptitudes \u00e0 la communication et aux relations interpersonnelles, avec la capacit\u00e9 de travailler efficacement dans un environnement d'\u00e9quipe collaboratif. D\u00e9veloppement de logiciels : R\u00e9diger un code propre, facile \u00e0 maintenir et efficace pour diverses applications et syst\u00e8mes logiciels. Collaboration technique : Contribuer \u00e0 la conception, au d\u00e9veloppement et au d\u00e9ploiement d'applications et de syst\u00e8mes logiciels complexes, en veillant \u00e0 ce qu'ils r\u00e9pondent \u00e0 des normes \u00e9lev\u00e9es de qualit\u00e9 et de performance. Gestion de projets : G\u00e9rer l'ex\u00e9cution et la fourniture de fonctionnalit\u00e9s et de projets, en n\u00e9gociant les priorit\u00e9s et les \u00e9ch\u00e9ances des projets, en veillant \u00e0 ce qu'ils soient men\u00e9s \u00e0 bien dans les d\u00e9lais impartis, tout en garantissant la qualit\u00e9. Conception architecturale : Participer aux revues de conception avec les pairs et les parties prenantes et \u00e0 la conception architecturale de nouvelles fonctionnalit\u00e9s et de nouveaux syst\u00e8mes, en veillant \u00e0 l'\u00e9volutivit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la maintenabilit\u00e9. R\u00e9vision du code : Vous examinez avec diligence le code d\u00e9velopp\u00e9 par d'autres ing\u00e9nieur(e)s, fournissez une r\u00e9troaction et maintenez un haut niveau d'excellence technique afin de vous assurer que le code adh\u00e8re aux pratiques exemplaires standard de l'industrie telles que les directives de codage, un code \u00e9l\u00e9gant, efficace et facile \u00e0 maintenir, avec une observabilit\u00e9 construite \u00e0 partir de la base, des tests unitaires, etc. Essais : Construire des logiciels testables, d\u00e9finir des tests, participer au processus de test, automatiser les tests \u00e0 l'aide d'outils (par exemple, Junit, Selenium) et de mod\u00e8les de conception en s'appuyant sur la pyramide d'automatisation des tests. Sant\u00e9 et qualit\u00e9 des services : Maintenir la sant\u00e9 et la qualit\u00e9 des services et des incidents, en identifiant et en r\u00e9solvant les probl\u00e8mes de mani\u00e8re proactive. Utiliser les indicateurs de sant\u00e9 des services et la t\u00e9l\u00e9m\u00e9trie pour prendre des mesures et formuler des recommandations afin d'optimiser les performances. Mener une analyse approfondie des causes profondes et piloter la mise en \u0153uvre de mesures visant \u00e0 pr\u00e9venir les r\u00e9cidives . Mod\u00e8le de plateforme : Compr\u00e9hension du travail dans un mod\u00e8le DevOps. Assumer la responsabilit\u00e9 en travaillant avec la gestion des produits sur les exigences, la conception, le d\u00e9veloppement, le test, le d\u00e9ploiement continu et l'ex\u00e9cution du logiciel en production. Documentation : Documenter correctement les nouvelles fonctionnalit\u00e9s, les am\u00e9liorations ou les corrections apport\u00e9es au produit, et contribuer aux supports de formation.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380019036", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893380643601, "name": "Lead Product Manager", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Montreal,QC,Canada", "Montreal, QC, CA"], "hot": 0, "department": "Product", "business_unit": "Product", "t_update": 1743104904, "t_create": 1740979910, "ats_job_id": "a64ae8d4-a012-4b11-8e27-8883ae88e08f", "display_job_id": "LEADP012030", "type": "ATS", "id_locale": "LEADP012030-en", "job_description": "- Partner with the product leadership teams to develop and execute a product strategy aligned with the overall business objectives - Work closely with engineering to deliver high quality solutions that exceed customer expectations - Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements - Partner with cross-functional teams to launch new products to market - Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement - Conduct market research and competitive analysis to identify opportunities and threats - Foster a culture of innovation and experimentation within the product team - 5+ years of product management experience in SaaS applications within an Agile environment - Proven track record of successfully launching and scaling products, enterprise highly preferred - We work in a hybrid model. 3 days per week in the office is required when not traveling. - Knowledge and experience in the healthcare industry - Strong analytical skills with the ability to leverage data to inform decision-making - Ability to thrive in a fast-paced, dynamic environment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380643601", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893380972517, "name": "Lead Data Scientist / Expert(e) en science des donn\u00e9es principal(e)", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1743103254, "t_create": 1742252616, "ats_job_id": "6cea6b5d-424f-43f2-9717-0f1e9d1cda37", "display_job_id": "LEADD012355", "type": "ATS", "id_locale": "LEADD012355-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380972517", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893378433836, "name": "Python Back End Software Developer (AI team) / D\u00e9veloppeurs logiciels (Python)", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1743114617, "t_create": 1727190831, "ats_job_id": "af2b9f31-20da-4fda-92f1-af3cfcc0157c", "display_job_id": "PYTHO008396", "type": "ATS", "id_locale": "PYTHO008396-en", "job_description": "Software Development: Write clean, maintainable, and efficient code for various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other engineers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. DevOps Model: Basic understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, continuously deploy and operate the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and contribute to training materials. D\u00e9veloppement de logiciels : R\u00e9diger un code propre, facile \u00e0 maintenir et efficace pour diverses applications et syst\u00e8mes logiciels. Conception et architecture : Participer aux revues de conception avec les pairs et les parties prenantes. R\u00e9vision du code : Examiner avec diligence le code d\u00e9velopp\u00e9 par d'autres ing\u00e9nieur(e)s, fournissez une r\u00e9troaction qui adh\u00e8re aux pratiques exemplaires standard de l'industrie telles que les directives de codage. Essais : Construire des logiciels testables, d\u00e9finir des tests, participer au processus de test, automatiser les tests \u00e0 l'aide d'outils (par exemple, Junit, Selenium) et de mod\u00e8les de conception en s'appuyant sur la pyramide d'automatisation des tests. D\u00e9bogage et d\u00e9pannage : Triage des d\u00e9fauts ou des probl\u00e8mes signal\u00e9s par la client\u00e8le, d\u00e9bogage et r\u00e9solution en temps opportun et de mani\u00e8re efficace. Sant\u00e9 et qualit\u00e9 des services : Contribuer au maintien de la sant\u00e9 et de la qualit\u00e9 des services et des incidents, en identifiant rapidement les probl\u00e8mes et en les signalant. Collaborer avec l'\u00e9quipe \u00e0 l'utilisation des indicateurs de sant\u00e9 des services et de la t\u00e9l\u00e9m\u00e9trie pour prendre des mesures. Contribuer \u00e0 l'analyse des causes profondes et \u00e0 la mise en \u0153uvre de mesures visant \u00e0 \u00e9viter que de telles situations ne se reproduisent \u00e0 l'avenir. Mod\u00e8le DevOps : Compr\u00e9hension de base du travail dans un mod\u00e8le DevOps. Commencer \u00e0 s'approprier la collaboration avec la gestion des produits sur les exigences pour concevoir, d\u00e9velopper, tester, d\u00e9ployer en continu et exploiter le logiciel en production. Documentation : Documenter correctement les nouvelles fonctionnalit\u00e9s, les am\u00e9liorations ou les corrections apport\u00e9es au produit, et contribuer aux supports de formation. Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Proficiency in one or more programming languages such as Python, Java, or JavaScript. Experience with software development practices and design patterns. Basic familiarity with version control systems like GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Good communication skills in French and English, both written and spoken. Experience with cloud platforms like Azure, AWS, or GCP. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment Demonstrates strong customer empathy by understanding and addressing user needs and challenges Commitment to continuous learning and professional development. Baccalaur\u00e9at en informatique, en ing\u00e9nierie ou dans un domaine technique connexe, ou exp\u00e9rience pratique \u00e9quivalente. Au moins deux ans d'exp\u00e9rience professionnelle dans le d\u00e9veloppement de logiciels. Ma\u00eetrise d'un ou plusieurs langages de programmation tels que Python, Java ou JavaScript. Exp\u00e9rience des pratiques de d\u00e9veloppement de logiciels et des mod\u00e8les de conception. Familiarit\u00e9 de base avec les syst\u00e8mes de contr\u00f4le de version tels que Git GitHub et les syst\u00e8mes de suivi des bogues/travaux tels que JIRA. Compr\u00e9hension de base des technologies du nuage et des principes DevOps. Solides comp\u00e9tences en mati\u00e8re d'analyse et de r\u00e9solution de probl\u00e8mes, avec une exp\u00e9rience av\u00e9r\u00e9e dans l'\u00e9laboration et l'exp\u00e9dition de produits et de services logiciels performants. Bonne capacit\u00e9 de communication en fran\u00e7ais et en anglais, tant \u00e0 l'\u00e9crit qu'\u00e0 l'oral. Exp\u00e9rience des plateformes infonuagiques comme Azure, AWS ou GCP. Exp\u00e9rience des cadres et outils d'automatisation des tests. Connaissance des m\u00e9thodologies de d\u00e9veloppement agile. Bonnes aptitudes \u00e0 la communication et aux relations interpersonnelles, avec la capacit\u00e9 de travailler efficacement dans un environnement d'\u00e9quipe collaboratif. Faire preuve d'une grande empathie \u00e0 l'\u00e9gard des clients en comprenant et en r\u00e9pondant aux besoins et aux d\u00e9fis des utilisateurs. Engagement \u00e0 l'\u00e9gard de l'apprentissage continu et du d\u00e9veloppement professionnel. UKG s'appr\u00eate \u00e0 vivre quelque chose de vraiment sp\u00e9cial. \u00c0 l'\u00e9chelle mondiale, nous nous classons d\u00e9j\u00e0 au premier rang pour la gestion des ressources humaines et au deuxi\u00e8me rang pour la gestion du capital humain. Des dizaines de millions de personnes travaillant en premi\u00e8re ligne commencent et terminent leur journ\u00e9e avec notre logiciel, et des milliards de quarts de travail sont g\u00e9r\u00e9s chaque ann\u00e9e par le biais des solutions UKG aujourd'hui. Pourtant, c'est notre portefeuille de produits aliment\u00e9s par l'IA et con\u00e7us pour soutenir la client\u00e8le de toutes tailles, de tous secteurs et de toutes zones g\u00e9ographiques qui nous propulsera vers des lendemains encore plus radieux! Employeur souscrivant au principe de l'\u00e9galit\u00e9 d'acc\u00e8s \u00e0 l'emploi Ultimate Kronos Group est fier d'\u00eatre un employeur souscrivant au principe de l'\u00e9galit\u00e9 d'acc\u00e8s \u00e0 l'emploi et s'engage \u00e0 maintenir un milieu de travail diversifi\u00e9 et inclusif. Tous les candidats qualifi\u00e9s seront pris en consid\u00e9ration pour un emploi sans \u00e9gard \u00e0 la race, \u00e0 la couleur, \u00e0 la religion, au sexe, \u00e0 l'\u00e2ge, au handicap, \u00e0 l'\u00e9tat matrimonial, \u00e0 la situation familiale, \u00e0 l'orientation sexuelle, \u00e0 la grossesse, \u00e0 l'information g\u00e9n\u00e9tique, \u00e0 l'identit\u00e9 de genre, \u00e0 l'expression de genre, \u00e0 l'origine nationale, \u00e0 l'ascendance, au statut de citoyen, au statut d'ancien combattant et \u00e0 tout autre statut prot\u00e9g\u00e9 par les lois f\u00e9d\u00e9rales, provinciales ou locales contre la discrimination. Accommodement aux handicaps UKG s'engage \u00e0 fournir un accommodement aux personnes handicap\u00e9es durant le processus de candidature et d'entrevue. Si vous avez besoin d'un accommodement durant le processus de candidature et d'entrevue, veuillez communiquer avec nous \u00e0 UKGCareers@ukg.com. Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites. Candidats du Qu\u00e9bec: Bien que le fran\u00e7ais soit exig\u00e9 pour les postes au Qu\u00e9bec, l'utilisation de l'anglais est \u00e9galement requise en raison de la nature mondiale de l'entreprise et de ses affaires, de m\u00eame que de la n\u00e9cessit\u00e9 d'interagir avec les employ\u00e9s ou les partenaires du si\u00e8ge am\u00e9ricain d'UKG et de ses bureaux internationaux.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378433836", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893378860477, "name": "ACCOUNT EXECUTIVE - CANADA", "location": "Canada", "locations": ["Canada", "Montreal,QC,Canada", "Toronto,ON,Canada"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1743113144, "t_create": 1729096656, "ats_job_id": "d5255984-700f-4bfb-9eaf-4e34d4de7d0b", "display_job_id": "ACCOU009479", "type": "ATS", "id_locale": "ACCOU009479-en", "job_description": "Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record time-frames Consistently exceed sales quotas Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM/WFM products and services to final decision makers and end users within an assigned territory Identify sales opportunities and develop sales and marketing proposals for customers on HCM/WFM products and services based on their technical needs Strong knowledge of HCM/WFM/SaaS Industry Must have 3-5 years of proven success selling WFM/HRMS/Payroll solutions 30-40%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378860477", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893380630568, "name": "Software Developer - D\u00e9veloppeur(se) de logiciels", "location": "Montreal,QC,Canada", "locations": ["Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1743116302, "t_create": 1740759597, "ats_job_id": "f36a20c7-0c0b-4ae3-9a76-291a7e97070c", "display_job_id": "SOFTW012021", "type": "ATS", "id_locale": "SOFTW012021-en", "job_description": "Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in one or more programming languages such as Java, or JavaScript. Experience with software development practices and design patterns. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Experience with cloud platforms like Azure, AWS, or GCP. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380630568", "isPrivate": false, "latlongs": "45.5018869,-73.56739189999999"}, {"id": 893379037034, "name": "Bilingual Product Support Representative/Repr\u00e9sentant(e) au soutien des produits (Bilingue)", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1743100890, "t_create": 1730101191, "ats_job_id": "adecd800-2158-48f5-8db5-d686971f10fb", "display_job_id": "PRODU009718", "type": "ATS", "id_locale": "PRODU009718-en", "job_description": "Put the customer in the fore front of everything you do driving world class Customer Satisfaction. Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's products. Be the first point of contact for support. Triage and resolve cases expediently utilizing best practice troubleshooting skills. Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, competently using all methods of spoken and written communication. Ensure the customer is always updated on progress of their issue with clear and progressive action plans and next steps. Utilize internal tools to replicate customer configurations, advance cases to next level Engineers/Engineering. Improve UKG's knowledge base by creating, updating, and sharing of articles. Take on additional responsibilities as and when required. Participation in on-call rotations is required to provide occasional after-hours support Developper une connaissance approfondie des produits d'UKG. Analyser, prioriser et resoudre les cas rapidement en appliquant les meilleures pratiques en matiere de depannage. 2+ years' experience in a fast-paced customer service and/or technical support environment Bilingual in English and French language required (both written and verbal) Demonstrated technical troubleshooting and/or problem-solving skills Demonstrated dedication to customer service and experience managing customer relationships Experience working with/in UKG Product suite HR and/or Payroll experience Strong computer skills with a proficiency in successfully learning new technologies quickly Exceptional organizational, time-management and planning skills with a strong attention to detail Excellent written, oral communication, listening and telephone skills Experience de travail avec la suite de produits UKG Experience en ressources humaines et/ou en gestion de la paie.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": 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