UKG jobs in scottsdale az united states

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Participation in on-call rotations is required to provide occasional after-hours support. 2+ years of hands-on experience in customer service/support environment Proficiency with SQL Proficiency with Microsoft Suite Applications including, Word, Excel, Outlook, and Teams Strong decision-making ability Bachelor's Degree: MIS, CIS, CS preferred or equivalent work experience Knowledge of Payroll, Human Resources & HR Benefits Understanding of Salesforce", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382798316", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893381376356, "name": "Sr Account Representative - Tax Services", "location": "Santa Ana,CA,United States", "locations": ["Santa Ana,CA,United States", "Alpharetta,GA,United States", "Weston,FL,United States", "Scottsdale,AZ,United States"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1752593058, "t_create": 1744045897, "ats_job_id": "2dfd858c-ec3b-4804-ad30-b5fd56ac366b", "display_job_id": "SRACC012918", "type": "ATS", "id_locale": "SRACC012918-en", "job_description": "Provide high-touch care, education, and assistance to customers ensuring their satisfaction and resolving any issues or concerns they may have Provide communication updates to customers, internal partners, and leadership via phone, case notes, and/or written emails Research and respond to client inquiries via Salesforce through resolution Ensure customer profile data is properly maintained, including educating client on required jurisdictional data to avoid discrepancies that result in late payments and/or failure to file returns accurately Address customer escalations regarding tax issues and provide critical care support as necessary Works with the appropriate team members to address and facilitate timely resolution to tax inquiries, including amendments, original filing and tax notices Engage with customers and internal partners who require Payment Services escalated or proactive support, addressing their specific needs and challenges Provide support to address reconciliation discrepancies in preparation of quarter-end and year-end filings Conduct and/or participate in client conference calls to address service issues, research, and resolve tax issues Conduct training for new and existing clients on procedures, processes, and systems Assist in the training and mentoring of others within the team Builds and maintains strong peer relationships within the team and across the organization Assist with other projects as assigned 3+ years experience with either payroll, tax, tax compliance, and/or tax filing operations 3+ years of experience in a customer support role, with a focus on providing exceptional service and building strong customer relationships Proficient in working with multiple systems and/or case tools such as Salesforce, Zendesk, Jira, etc Strong understanding of tax filing systems such as MasterTax Demonstrated experience performing payroll tax reconciliations and analysis Strong understanding of UKG Pro Advanced analytical and strong problem-solving skills, with the ability to quickly assess complex situations and propose effective solutions Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely Proven ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously Collaborative mindset with the ability to work effectively with cross-functional teams Passion for customer satisfaction and a genuine desire to exceed customer expectations Strong customer service skills (e.g., setting and meeting expectations, care & empathy, follow up, etc.) Proven time management strategies Bachelor's degree in business, Accounting FPC or CPP (Certified Payroll Professional) certification", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381376356", "isPrivate": false, "latlongs": "33.7454725,-117.867653"}, {"id": 893382676350, "name": "Client Operations Associate", "location": "Scottsdale,AZ,United States", "locations": ["Scottsdale,AZ,United States"], "hot": 0, "department": "Administrative/Support", "business_unit": "Administrative/Support", "t_update": 1752608694, "t_create": 1748928033, "ats_job_id": "5eee22b0-bae2-4150-8911-49e9817e2421", "display_job_id": "TRUST013998", "type": "ATS", "id_locale": "TRUST013998-en", "job_description": "Processes all cash collections in a timely manner in accordance with payment due dates. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated sales professional as a Strategic Development Manager who will be responsible for net-new logo sales in the mid-market space. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. Candidates typically have 3-5 years of proven success selling HRMS/Payroll solutions. Ideally, candidates will live in or near their territory and are familiar with the local business climate, however, we encourage you to apply. Challenging? Yes! UKG expects a lot of our sales reps and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. If you are known as an over-achiever, and you've been looking for the opportunity to land your \"last\" HRMS/Payroll sales position, this is it! For sales reps who can prove their HRMS/Payroll game, click the \"Apply Online\" link. All exploratory inquiries and applications for sales employment are kept confidential. Primary Responsibilities: Consistently exceed sales quotas Must have proven success selling HRMS/Payroll solutions to complex organizations Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. Excellent written and verbal communication, and presentation skills Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM products and services to final decision makers and end users within an assigned territory Incredibly organized Experience with a diversity of prospecting strategies Minimum Qualifications: Minimum of 3-5 years of proven success selling HCM/Payroll solutions Travel Requirement: 30-40% Where We're Going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Pay Transparency: The base salary range for this position is $115,000 annually. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster. UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the team: Our Sales organization has experienced tremendous growth quarter over quarter! We take great pride in the fact that our sales organization has had the highest employee engagement in the company! With our aggressive compensation plans and global President's Club trips, our top reps are rewarded exceptionally well for overachieving! About the Role: The Account Executive will be focused on selling into the Enterprise space on the Healthcare Team. A successful candidate will need to use consultative selling skills to clearly understand prospect business requirements and recommend the best UKG software solutions to meet their business objectives. This individual will focus on selling to companies with employee size 2,500-15,000. Drive Enterprise-Level Growth o Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers and partners. o Continuously bring ideas to the table and communicate to leadership o All offerings to be positioned in accounts to drive maximum revenue o Forecasting and key tasks updated daily Strategic Client Relationship Management o Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your successful years of enterprise selling experience to act as a trusted advisor. o Onsite executive business reviews required in all assigned accounts (coordinated by the Enterprise Account Executive) bringing key stakeholders to the table from UKG. o Enterprise Account Executives are responsible for coordination of all account communication (both internally and externally). Advanced Sales Strategy Execution o Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. About You: Basic Qualifications: 5-7+ years proven success selling Cloud/SaaS based software solutions at the C level, Healthcare preferred Consistently exceed a $4 Million+ quota. Experience selling deals over $1,000,000 in ARR and managing sales cycles over 6+ months Preferred Qualifications: BA/BS or equivalent (MBA a plus) Superior negotiation, written and verbal communication skills Up to 50% travel (Southeast) Where we're going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. Pay Transparency: The base salary range for this position is $125,000.00 to $150,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. 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Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 3+ years of experience selling complex deals over $800K in ARR. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning Workforce Management/HRMS/Payroll solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. 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