UKG jobs in toronto on canada

{"domain": "ukg.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": true, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"hideReferralJobCart": true, "custom_head_scripts": {"SUCCESS_FORM_PAGE_LOAD": "<script>const checkMarkIcon=document.querySelector('i[data-test-id=\"apply-success-check-mark\"]');if (checkMarkIcon){checkMarkIcon.style.display = \"none\";const newImg = document.createElement('img');newImg.src = 'https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721664001::ukg-U-logo-teal';newImg.style.width = '100px';checkMarkIcon.parentNode.insertBefore(newImg, checkMarkIcon.nextSibling);}</script>"}, "job_insights_display": {"hide": true}, "searchBar": {"locationSearchPlaceholderText": "City, State/Territory, Country or \"remote\""}, "advancedSearchOptions": [{"visible": true, "key": "Skills", "name": "Your Relevant Skills"}, {"visible": true, "key": "Function", "name": "Function"}, {"visible": true, "key": "Seniority", "name": "Seniority"}, {"visible": true, "key": "Workplace_Type", "name": "Job Location Type"}], "postReferralText": "Thank you for submitting a referral!\n\nYour referral has been received and there is no further action required from you. We will be in touch shortly with the candidate to ask them to make a full application. Our recruiting team will get in touch with you when we have an update.\n\nIn the meantime, you can check the status of your referral at any time by visiting this <b>link</b> <a href=\"https://app.eightfold.ai/careerhub/myreferrals\">https://app.eightfold.ai/careerhub/myreferrals</a>", "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1715588905::ukg-favicon"}, "enableTalentNetwork": 1, "homePageHeroBanner": {"opacity": 0, "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723640915::Canada+PCS+top+banner_no+text.jpg", "hideInMobileView": false, "useImage": 1}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1716297698::UKG_w.png", "link": "https://www.ukg.com/about-us/careers", "background": "#fffff", "opacity": 1, "target": "_blank"}, "privacy": {"text": "By clicking \"I Accept\" and moving forward, I hereby consent to the processing of my Personal Information and all terms described within the <a href=https://www.ukg.com/privacy target=\"_blank\">UKG Privacy Policy.</a> I certify, to the best of my knowledge, that the information I am providing is complete and accurate.", "button": "I Accept", "title": "Data Privacy Agreement", "show_notifications_consent_text": true, "show_notifications_privacy_policy_checkbox": true, "logged_out_notifications_privacy_policy_checkbox_text": " I agree to receiving job recommendations by email."}, "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "page_description": "Explore exciting career opportunities at UKG! Join a dynamic team committed to innovation, growth, and creating meaningful connections.", "perks": [{"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721638227::health-insurance.svg", "title": "HEALTHCARE & PRESCRIPTION DRUG COVERAGE", "description": "We offer you and your family comprehensive healthcare coverage with no deductibles, low prescription costs, and 100% coverage for hospitalization and medical services. Dental is 100% covered."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721638942::401K-RetirementSavingsPlan.svg", "title": "45% MATCHING ON RETIREMENT PLAN", "description": "To help you invest in your future, we provide a 45% company match on total employee contributions to a retirement plan."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721639080::PaidPersonalTimeOff.svg", "title": "UNLIMITED TIME OFF", "description": "We recognize the value of time away from work. U Krew Time is provided for you to rest and recharge. We also offer two paid days off each year for you to give back to your community."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721639280::UChoose.svg", "title": "U CHOOSE", "description": "Our U Choose benefits program reimburses you up to $1,400 annually for any of 150 different life expenses, including: childcare, health & wellness, home internet, and pet veterinary services."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641260::tuition-reimbursement-program.svg", "title": "TUITION REIMBURSEMENT PROGRAM", "description": "You can apply for reimbursement for undergraduate, graduate, or post-graduate degree programs that are relevant to your job or for future opportunities at UKG."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641108::EmployeeResourceGroups.svg", "title": "EMPLOYEE RESOURCE GROUPS (ERGS)", "description": "U Krewers will be the first to tell you that UKG is a company that welcomes people from all backgrounds. And our ERGs provide the opportunity for you to connect and share your story with other like-minded U Krewers."}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641936::wellness-program.svg", "title": "WELLNESS PROGRAMS", "description": "Enjoy Wellness programs to help you and your loved ones stay healthy, including wellness education, fitness assessments, exercise classes, and a Wellness Ambassador program. "}, {"image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1721641461::AdoptionAndSurrogacySupport.svg", "title": "ADOPTION & SURROGACY SUPPORT", "description": "We recognize and celebrate that families are formed in many different ways. Our Adoption and Surrogacy Assistance benefit programs help offset the cost of adoption and surrogacy expenses."}], "custom_style": {"css": ".nav-item a { color: #fff !important;} .refer .user-name { color: #fff !important; } .fixed-top { background-color: #000 !important; } .position-job-description .block__field--wide-rich-text { width: inherit !important; }.a-link{color:#008ad1!important}.headers{text-align:center}.btn {border-color: #005151 !important;}.pillContainer .pillTitle {color: #140ba3 !important;  font-size:15px !important;} .career-custom-navbar-items-container { float:left !important; }   .custom-navbar-item { margin-right: 15px; }  .join-tn-link { margin-right: 15px; }  .candidate-login-link { margin-right: 15px; } .navbar a:nth-child(2) { float: left; margin-right:25px; } .custom-navbar-items-wrapper{display: contents !important; float: none;}  .custom-navbar-item { margin-right:25px !important; } .btn-primary { background:#005151 !important } .hero-image { height:388px !important; } .question-rte {text-align: left !important;}", "font": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1720608276::custom.css"}, "customNavbarItems": [{"label": "Career Areas", "hasSubItems": true, "subItems": [{"label": "Early Career & Internships", "path": "https://www.ukg.com/about-us/careers/early-career-internships", "openInNewTab": true}]}, {"label": "Life at UKG", "hasSubItems": true, "subItems": [{"label": "Benefits", "path": "https://www.ukg.com/about-us/careers/benefits", "openInNewTab": true}, {"label": "Featured Locations", "path": "https://www.ukg.com/about-us/careers/featured-locations", "openInNewTab": true}, {"label": "Our Awards", "path": "https://www.ukg.com/about-us/awards-and-recognition", "openInNewTab": true}, {"label": "Belonging, Equity and Impact", "path": "https://www.ukg.com/about-us/esg/social/diversity-equity-inclusion-and-belonging", "openInNewTab": true}, {"label": "UKG Blog", "path": "https://www.ukg.com/blog/tags/employee-resource-groups", "openInNewTab": true}]}, {"label": "Interviewing at UKG", "hasSubItems": true, "subItems": [{"label": "Careers FAQs", "path": "https://www.ukg.com/about-us/careers/faqs", "openInNewTab": true}, {"label": "Career Advice", "path": "https://www.ukg.com/blog/tags/career-advice", "openInNewTab": true}]}], "page_image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1715588905::ukg-favicon", "max_applications_refer": 0, "applyButton": {"background": "#005151"}, "mapConfig": {"enabled": true}, "defaultState": {"pymww": false}, "links": {"videos": ["https://www.youtube.com/watch?v=Eje82dg1jLw", "https://www.youtube.com/watch?v=09Nv22GZL9w", "https://www.youtube.com/watch?v=9BnYiKhxCpk", "https://www.youtube.com/watch?v=61omJa_ogNw"], "blogs": ["https://www.ukg.com/blog/life-ukg/curious-about-companys-culture-ask-these-5-questions", "https://www.ukg.com/blog/life-ukg/how-best-prepare-behavioral-interview-4-easy-steps", "https://www.ukg.com/blog/life-ukg/cracking-code-career-advice-working-tech"]}, "customContent": {"positionSections": [{"body": "<div class='headers'>NOTICE ON HIRING SCAMS</div><br>UKG will never ask you for a copy of your driver\u2019s license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.<br><br>"}]}, "i18n_overrides_master": {"customContent": {"en": {"hiringScamHeading": "NOTICE ON HIRING SCAMS", "hiringScamBody": "UKG will never ask you for a copy of your driver\u2019s license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.", "aboutJobDescriptionHeading": "ABOUT OUR JOB DESCRIPTIONS", "aboutJobDescriptionBody": "All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change."}, "fr-ca": {"hiringScamHeading": "AVIS SUR LES ESCROQUERIES EN MATI\u00c8RE D\u2019EMBAUCHE", "hiringScamBody": "UKG ne vous demandera jamais une copie de votre permis de conduire, de votre carte d\u2019assurance sociale ou de votre passeport lors d\u2019un entretien d\u2019embauche. Pour les nouvelle embauches, nous ne demandons pas de paiement pour l\u2019achat d\u2019\u00e9quipement, le co\u00fbt de la formation ou la r\u00e9ception des documents d\u2019accueil. UKG ne fait pas d\u2019offres d\u2019emploi en dehors de son processus d\u2019embauche officiel. Pour vous aider \u00e0 vous prot\u00e9ger contre d\u2019\u00e9ventuelles escroqueries en mati\u00e8re d\u2019embauche, d\u00e9couvrez notre processus d\u2019embauche officiel, qui est d\u00e9crit <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>ici</a>.", "aboutJobDescriptionHeading": "\u00c0 PROPOS DE NOS DESCRIPTIONS D\u2019EMPLOI", "aboutJobDescriptionBody": "Toutes les descriptions d\u2019emploi sont r\u00e9dig\u00e9es de mani\u00e8re \u00e0 refl\u00e9ter fid\u00e8lement le poste \u00e0 pourvoir et \u00e0 inclure les responsabilit\u00e9s professionnelles g\u00e9n\u00e9rales. Elles ne pr\u00e9sentent pas un inventaire complet et d\u00e9taill\u00e9 de toutes les t\u00e2ches, responsabilit\u00e9s et qualifications requises pour le poste. La direction se r\u00e9serve le droit de r\u00e9viser le poste ou d\u2019exiger l\u2019ex\u00e9cution d\u2019autres t\u00e2ches ou de t\u00e2ches diff\u00e9rentes si ou lorsque les circonstances changent."}}, "talentNetworkHeroBanner": {"en": {"jtnHeroBannerImage": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}, "fr-ca": {"jtnHeroBannerImage": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}}}, "talentNetworkHeroBanner": {"title": "  ", "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}, "recaptcha_enabled": 1, "companyName": "UKG", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "positions": [{"id": 893379180384, "name": "Fellow AI Architect, Generative AI", "location": "Seattle,WA,United States", "locations": ["Seattle,WA,United States", "Lowell,MA,United States", "San Francisco,CA,United States", "Santa Ana,CA,United States", "Montreal,QC,Canada", "Atlanta,GA,United States", "Alpharetta,GA,United States", "Weston,FL,United States", "New York,NY,United States", "Toronto,ON,Canada", "United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1747101572, "t_create": 1731041714, "ats_job_id": "70afb63b-cf62-4ae7-ac21-d19382d60689", "display_job_id": "FELLO009905", "type": "ATS", "id_locale": "FELLO009905-en", "job_description": "Architectural Vision & Strategy: Define and drive the generative AI architecture strategy, ensuring UKG remains at the leading edge of AI innovation. Develop and communicate a cohesive architectural vision that aligns with business goals, enabling the seamless integration of GenAI capabilities across our product suite. Technical Leadership: Serve as the primary technical visionary for generative AI, providing hands-on guidance in advanced methods (e.g., transformer models, diffusion models, GANs) and setting technical standards that ensure scalability, security, and efficiency. Cross-Functional Collaboration: Work closely with executive leadership, product management, data science, and engineering teams to establish and prioritize GenAI initiatives. Collaborate with cross-functional teams to ensure alignment on requirements and objectives, driving the infusion of AI capabilities across products. Innovation & Research: Conduct hands-on, advanced research in generative AI, staying current with emerging technologies, industry trends, and best practices. Lead the exploration and implementation of state-of-the-art GenAI techniques to enhance product value and drive a competitive edge. Mentorship & Culture Building: Mentor and influence senior engineering leaders, fostering a culture of AI excellence, thought leadership, and continuous innovation. Champion best practices in AI/ML development, CI/CD processes, and quality assurance to ensure high standards across the organization. Community Engagement: Act as an ambassador for generative AI internally and externally, representing UKG in the AI community through publications, speaking engagements, and industry forums. Scalable Solutions: Oversee the deployment of large-scale AI models, ensuring they are optimized for performance, cost, and resource efficiency in production environments. Establish guidelines for high-quality, production-ready AI/ML systems that can scale with business needs. Governance & Standards: Define and enforce development methodologies, CI/CD standards, and architectural guidelines for AI solutions. Maintain documentation of architectural decisions and technical roadmaps, ensuring a sustainable foundation for future AI-driven capabilities. Educational Background: PhD in Computer Science, AI, Machine Learning, or a related field, or equivalent industry experience. Experience: 12+ years in software development and AI, with at least 5 years of hands-on experience in generative AI, NLP, or related fields. Proven expertise in architecting and deploying large-scale AI/ML systems in production environments. Technical Proficiency: Expert-level skills in programming languages (e.g., Python, Java) and AI frameworks (e.g., TensorFlow, PyTorch). Strong understanding of cloud platforms (AWS, Google Cloud, Azure) and MLOps practices for large-scale model training and deployment. AI Methodologies: In-depth knowledge of generative AI methodologies, including transformer models, diffusion models, GANs, large language models, and multi-modal architectures. Familiarity with NLP and machine learning algorithms, such as linear and logistic regression, decision trees, and clustering methods. Industry Influence: Recognized thought leader in AI, with a record of publications in top-tier AI conferences/journals (e.g., NeurIPS, ICML, CVPR) and a strong network within the AI research community. Problem-Solving & Strategy: Exceptional problem-solving skills and a proven ability to influence and implement long-term AI-driven strategic initiatives. Compliance & Responsible AI: Experience working in high-compliance environments or with privacy-preserving AI techniques. Strong familiarity with trends in responsible AI, model interpretability, and ethical AI practices. Optimization Expertise: Proven record of optimizing AI models for cost-efficiency at scale through model compression, distillation, and efficient deployment strategies. Cloud & DevOps Knowledge: Strong experience with cloud-native architectures, containerization (e.g., Kubernetes), and CI/CD pipeline automation (e.g., Terraform, GitHub Actions).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379180384", "isPrivate": false, "latlongs": "47.6062095,-122.3320708"}, {"id": 893381185767, "name": "Sr Software Developer", "location": "Toronto,ON,Canada", "locations": ["Toronto,ON,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1747138204, "t_create": 1743144122, "ats_job_id": "ed641fa6-17d7-42ef-8e45-e96c14b75983", "display_job_id": "SRSOF012675", "type": "ATS", "id_locale": "SRSOF012675-en", "job_description": "Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 4+ years of professional software development experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381185767", "isPrivate": false, "latlongs": "43.653226,-79.3831843"}, {"id": 893378860477, "name": "ACCOUNT EXECUTIVE - CANADA", "location": "Canada", "locations": ["Canada", "Montreal,QC,Canada", "Toronto,ON,Canada"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747160189, "t_create": 1729096656, "ats_job_id": "d5255984-700f-4bfb-9eaf-4e34d4de7d0b", "display_job_id": "ACCOU009479", "type": "ATS", "id_locale": "ACCOU009479-en", "job_description": "Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record time-frames Consistently exceed sales quotas Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM/WFM products and services to final decision makers and end users within an assigned territory Identify sales opportunities and develop sales and marketing proposals for customers on HCM/WFM products and services based on their technical needs Strong knowledge of HCM/WFM/SaaS Industry Must have 3-5 years of proven success selling WFM/HRMS/Payroll solutions 30-40%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378860477", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381899673, "name": "Principal Product Manager", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Montreal,QC,Canada", "Toronto,ON,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1747157252, "t_create": 1745573906, "ats_job_id": "0fa5ed4a-e51c-4988-8720-e3888652a51d", "display_job_id": "PRINC013291", "type": "ATS", "id_locale": "PRINC013291-en", "job_description": "Partner with the product leadership teams to develop and execute a product strategy aligned with overall business objectives Work closely with engineering to deliver high quality solutions that exceed customer expectations Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements Partner with cross-functional teams to launch new products to market Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement Conduct market research and competitive analysis to identify opportunities and threats Foster a culture of innovation and experimentation within the product & engineering teams 7+ years' experience delivering or managing SaaS applications within an Agile environment Knowledge and experience in the areas of application configuration, support, and application lifecycle management Experience in the domain of Workforce Management, either as an end user or product professional, within at least one of the following industries: Retail, Manufacturing, Healthcare, Services & Distribution Proven track record of working with key accounts to deliver Product into the hands of end users Experience of working with, or building products leveraging AI highly preferred We work in a collaborative, hybrid model. Being 3 days in the office per week from day one is a requirement.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381899673", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893381645154, "name": "PRESALES SOLUTION CONSULTANT II - CANADA", "location": "Canada", "locations": ["Canada", "AB,Canada", "SK,Canada", "MB,Canada"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747163388, "t_create": 1744987985, "ats_job_id": "312addb7-9d39-499e-ae80-24bf2379d68b", "display_job_id": "PRESA013173", "type": "ATS", "id_locale": "PRESA013173-en", "job_description": "Deliver quality, engaging and strategic sales presentations with a clear, strong value message Maintain expertise in UKG solutions. 2+ years of industry experience (HCM, HR, Payroll and/or Time) 2+ years of presales/solution consultant experience or sales support experience Ability to think critically in a fast-paced setting Must be a good listener; ability to understand a prospect's unspoken but implied criteria Ability to manage multiple projects concurrently Excellent presentation and communication skills PCP, CPHR, CHRL, CHRP designations preferred, not required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381645154", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381634657, "name": "Bilingual Lead Canadian Product Support Representative/ Repr\u00e9sentant(e) principal(e) de l\u2019assistance produit (Bilingue)", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1747078724, "t_create": 1744904177, "ats_job_id": "d2809f4f-0264-4885-ba28-d34dbc002e7a", "display_job_id": "LEADP013149", "type": "ATS", "id_locale": "LEADP013149-en", "job_description": "Problem Solving Excellence: Leverage payroll, HR or tax expertise, and industry-specific knowledge to ensure timely and comprehensive resolution of customer support issues Escalated Issue Management: Engage in escalated customer circumstances and drive to successful resolution Product Mastery: Attain expert-level proficiency across multiple UKG product lines Coaching and Mentorship: Positively influence peers through coaching and mentoring Product Enablement: Assist in product enablement efforts Adherence to Standards: Model adherence to standard operating procedures and policies After-Hours Support: Participate in on-call rotations for occasional after-hours support Excellence en matiere de resolution de problemes : Tirer parti de l'expertise en matiere de paie, de ressources humaines ou d'impot, ainsi que des connaissances sectorielles, afin de garantir une resolution rapide et complete des problemes d'assistance aux clients. Gestion des problemes escalades : S'engager dans des situations d'escalade de la part des clients et les conduire a une resolution reussie Maitrise des produits : Atteindre un niveau d'expertise sur plusieurs gammes de produits UKG Accompagnement professionnel et mentorat : Influencer positivement les pairs par le biais de l'accompagnement professionnel et du mentorat Mise en oeuvre des produits : Participer aux efforts de mise en oeuvre des produits Respect des normes : Respecter les procedures et politiques operationnelles normalisees Assistance en dehors des heures de bureau : Participer a des rotations de garde pour une assistance occasionnelle en dehors des heures de travail. \u00c0 propos de vous : 5+ years of experience as a practitioner or software support with expert-level experience in at least one of the following domains: HCM, Payroll, HR and/or Taxes in Canadian domain Bilingual in English and French language required (both written and verbal) Proven track record of problem-solving complex issues Exceptional written and verbal communication and customer service skills Ability to effectively present in group settings Thrives working in a highly collaborative team environment 3+ years of experience working with UKG Pro suite of products Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Professional in Human Resources (PHR) or equivalent certification Knowledge of support tools, such as Salesforce, RingCentral, and remote access tools Plus de 5 ans d'experience en tant que specialiste ou assistance logicielle avec une experience de niveau expert dans au moins l'un des domaines suivants : GCH, paie, RH et/ou impots dans le domaine canadien Bilinguisme fran\u00e7ais et anglais (parle et ecrit) est requis Experience averee dans la resolution de problemes complexes Competences exceptionnelles en matiere de communication ecrite et orale et de service a la clientele Capacite a presenter efficacement des exposes en groupe Aime travailler dans un environnement d'equipe hautement collaboratif Plus de 3 ans d'experience avec la suite de produits UKG Pro Professionnel(le) certifie(e) de la paie (CPP), certification fondamentale de la paie (FPC), professionnel(le) des ressources humaines (PHR) ou certification equivalente Connaissance des outils d'assistance, notamment Salesforce, RingCentral et les outils d'acces a distance", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381634657", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381643171, "name": "SALES EXECUTIVE - CANADA", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747133621, "t_create": 1744984007, "ats_job_id": "131a4ff1-fcef-4ea8-af47-9f66ea58f1f2", "display_job_id": "SALES013171", "type": "ATS", "id_locale": "SALES013171-en", "job_description": "Consistently exceed sales quotas Must have proven success selling HRMS/Payroll solutions to complex organizations Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. Excellent written and verbal communication, and presentation skills Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM products and services to final decision makers and end users within an assigned territory Incredibly organized Experience with a diversity of prospecting strategies Minimum of 3-5 years of proven success selling HCM/Payroll solutions or in a direct sales support role 30-40%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381643171", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381634644, "name": "Bilingual Product Support Representative/Repr\u00e9sentant(e) au soutien des produits (Bilingue)", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1747147158, "t_create": 1744905137, "ats_job_id": "5bfd52a0-f963-41d8-824d-d80905a120c0", "display_job_id": "PRODU013151", "type": "ATS", "id_locale": "PRODU013151-en", "job_description": "Put the customer in the fore front of everything you do driving world class Customer Satisfaction. Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Developper une connaissance approfondie des produits d'UKG. Analyser, prioriser et resoudre les cas rapidement en appliquant les meilleures pratiques en matiere de depannage. Be the first point of contact for support. Triage and resolve cases expediently utilizing best practice troubleshooting skills. Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, competently using all methods of spoken and written communication. Ensure the customer is always updated on progress of their issue with clear and progressive action plans and next steps. Utilize internal tools to replicate customer configurations, advance cases to next level Engineers/Engineering. Improve UKG's knowledge base by creating, updating, and sharing of articles. Take on additional responsibilities as and when required. Participation in on-call rotations is required to provide occasional after-hours support 2+ years' experience in a fast-paced customer service and/or technical support environment Bilingual in English and French language required (both written and verbal) Demonstrated dedication to customer service and experience managing customer relationships Strong computer skills with a proficiency in successfully learning new technologies quickly Exceptional organizational, time-management and planning skills with a strong attention to detail Excellent written, oral communication, listening and telephone skills Experience de travail avec la suite de produits UKG Experience en ressources humaines et/ou en gestion de la paie.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381634644", "isPrivate": false, "latlongs": "56.130366,-106.346771"}], "debug": {}, "count": 8, "countFilterByMatchScore": null, "location_user": ["toronto on canada", "remote,Canada"], "location_used": "toronto on canada", "locationInsights": null, "showWizard": false, "disableLocationSearchDropdown": false, "pcsAutocompleteLocationEnabled": 0, "recommended_star_threshold": 3.1, "mocTitle": null, "fuzzyResultsReturned": false, "query": {"query": "*", "location": "toronto on canada", "department": [], "skill": [], "seniority": [], "pid": "", "Skills": [], "Function": [], "Seniority": [], "Workplace_Type": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "jobCardConfig": null, "facetDisplaySort": {"Skills": "alpha_asc", "Function": "alpha_asc", "Seniority": "alpha_asc", "Workplace_Type": "alpha_asc", "locations": "count_desc", "latlong": "count_desc"}, "facets": {"Skills": {"ACH": 1, "ADP": 1, "AI": 5, "ALPHARETTA": 1, "API": 3, "API Development": 1, "Ad Sales": 1, "Adobe Creative Suite": 2, "Adobe InDesign": 1, "Advertising": 4, "Agile": 2, "Agile Methodologies": 1, "Algorithms": 1, "Analytics": 1, "Android": 1, "Android Development": 1, "Angular": 4, "Angular UI": 1, "AngularJS": 2, "Ansible": 9, "Artificial Intelligence": 2, "Authentication": 2, "Automation": 6, "B2B Marketing": 2, "Back End Development": 3, "Brand Management": 2, "C#": 5, "CI/CD": 3, "CPA": 2, "Cloud": 2, "Communication": 2, "Consulting": 2, "Copywriting": 2, "Creative Marketing": 2, "Datadog": 4, "DevOps": 5, "Digital Marketing": 2, "Docker": 2, "Enterprise Software": 6, "Escalation Management": 3, "Excel": 2, "Forecasting": 2, "GCP": 5, "Genai": 3, "Generative AI": 2, "GitHub": 4, "Google Cloud Platform": 2, "Grafana": 4, "Graphic Design": 2, "HCM": 4, "Java": 12, "Java 11": 2, "JavaScript": 2, "Jira": 2, "Kubernetes": 9, "Leadership": 2, "Linux": 2, "Machine Learning": 3, "Management": 3, "Marketing": 3, "Marketing Management": 2, "Marketing Strategy": 2, "Microservices": 2, "Microsoft Power BI": 2, "MongoDB": 3, "Monitoring": 3, "NET": 3, "Observability": 2, "Operations": 2, "PagerDuty": 4, "Payroll": 2, "Payroll Software": 2, "Pendo": 2, "People Management": 5, "Power Bi": 4, "Product Management": 6, "Product Operations": 2, "Project Management": 4, "Python": 15, "Python Scripting": 5, "React": 6, "Root Cause Analysis": 2, "SQL": 5, "SaaS": 7, "SaaS Applications": 2, "SaaS Software": 8, "Salesforce": 2, "Software": 2, "Software Engineering": 3, "Software Product Management": 4, "Software as a Service": 2, "Splunk": 3, "Strategy": 2, "Tableau": 2, "Team Leadership": 3, "Technical Program Management": 2, "Terraform": 8, "Test": 3, "Workforce Planning and Strategy": 2}, "Function": {"Accounting/Finance": 20, "Administrative/Support": 5, "Customer Delivery/Implementation Services": 20, "Customer Success": 44, "Customer/Technical Support": 15, "Facilities": 1, "Human Resources": 2, "IT Support": 1, "Information Technology": 17, "Legal": 3, "Marketing": 14, "Pre Sales": 3, "Product": 9, "Sales": 34, "Security/Privacy & Risk": 18, "Select Services": 1, "Services": 14, "Software & Product Development": 219}, "Seniority": {"CXO": 2, "Director": 11, "Entry": 6, "Manager": 15, "Mid-Level": 17, "Senior": 23, "Vice President": 7}, "Workplace_Type": {"hybrid": 229, "onsite": 166, "remote": 46}, "locations": {"Remote": 999999, "Noida, UP, India": 131, "Lowell, MA, United States": 94, "Weston, FL, United States": 89, "Pune, MH, India": 62, "Atlanta, GA, United States": 50, "Alpharetta, GA, United States": 43, "United States": 32, "Sofia, Sofia City Province, Bulgaria": 12, "Montreal, QC, Canada": 10, "Santa Ana, CA, United States": 10, "Seattle, WA, United States": 9, "Montevideo, Montevideo Department, Uruguay": 8, "Maitland, FL, United States": 7, "Varna, Bulgaria": 7, "Canada": 6, "Dublin, D, Ireland": 6, "County Kilkenny, Ireland": 6, "NSW, Australia": 6, "Bengaluru, KA, India": 5, "Bracknell, England, United Kingdom": 5, "San Francisco, CA, United States": 5, "Scottsdale, AZ, United States": 5, "VIC, Australia": 4, "Toronto, ON, Canada": 4, "New York, NY, United States": 4, "Australia": 3, "St. Louis, MO, United States": 3, "United Kingdom": 3, "Dallas, TX, United States": 2, "KK, County Kilkenny, Ireland": 2, "Netherlands": 2, "Los Angeles, CA, United States": 2, "San Juan, Puerto Rico": 2, "AB, Canada": 1, "AL, United States": 1, "Germany": 1, "Indianapolis, IN, United States": 1, "MA, United States": 1, "MB, Canada": 1, "MI, United States": 1, "Mexico": 1, "NH, United States": 1, "NJ, United States": 1, "PA, United States": 1, "Philadelphia, PA, United States": 1, "Puerto Rico": 1, "Punta Santiago, Humacao, Puerto Rico": 1, "RI, United States": 1, "SK, Canada": 1, "Stuttgart, BW, Germany": 1, "VT, United States": 1}, "latlong": {"43.653226,-79.3831843": 4, "45.5018869,-73.56739189999999": 3, "42.6334247,-71.31617179999999": 2, "26.1003654,-80.3997748": 1, "33.7454725,-117.867653": 1, "33.7489954,-84.3879824": 1, "34.0753762,-84.2940899": 1, "37.7749295,-122.4194155": 1, "38.7945952,-106.5348379": 1, "40.7127753,-74.0059728": 1, "47.6062095,-122.3320708": 1, "56.130366,-106.346771": 1}}, "isSubQuery": false, "showBusinessUnitInPositionSidebar": false, "hideDepartment": null, "iframeImplementation": null, "pcsTextConfiguration": {}, "facetNoTitlecase": null, "skipCSSFacetCapitalization": false, "enableMapClustering": false, "readmoreInstructionEnabled": false, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=ukg.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}, "postLoginLink": {"enabled": true, "message": "Candidate Login", "url": "/careerhub/me?action=edit&trackApplicationStatus=false&profile_type=candidate&domain=ukg.com&customredirect=1&utm_source=Eightfold"}, "trackApplicationLink": {"enabled": true, "message": "Track Application Status", "url": "/careerhub/my/jobs/applications?trackApplicationStatus=true&profile_type=candidate&domain=ukg.com&customredirect=1&utm_source=Eightfold"}}, "isHomePageLoad": false, "candidateBuildProfile": {"enabled": true, "message": "Build your resume", "url": "/careerhub/me?action=edit&profile_type=candidate&domain=ukg.com&customredirect=1"}, "chatbot": false, "enabledPersonalizedFeatures": {"recommendationFeedback": false, "tldr": true, "personalizationPreferences": false}, "installed_app_data": [], "enhancementsEnabled": false, "disableAutoScrollOnPositionSelect": false, "locationDistanceKmDefault": 100, "searchFiltersTranslationWhitelist": [], "customJobDescTranslationSkipList": [], "enableCandidateReferralFlow": false, "showBanner": false, "pcsBannerMessage": null, "locationRadiusConfig": {"showLocationRadius": false, "locationRadiusType": "mi"}, "pcsApplyFormV2Enabled": true, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": true, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"doNotPrepopulateQuestionIds": ["bc8c6d46-0bdc-4705-8380-04603b50a292"], "prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": false, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": true}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": true, "languages": [{"value": "en", "title": "English"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}], "displayLanguage": "en", "requestLocation": false, "positionQnAEnabled": false, "singlePageCareersNavbarGate": false, "advancedOptionsA11yGate": false, "positionSidebarScrollResetGate": false, "pcsApplyFormFileAnswerGate": false, "all_applicable_locations": []}