UKG jobs in united kingdom of great britain and nort

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Developing and communicating effective business plans for key customers to establish UKG as a strategic long-term partner Building business focused relationships, demonstrating clear understanding of industry issues and the particular business goals, needs and potential solutions for individual accounts. Generate incremental business within existing accounts through selling additional licences, modules across the organisation or new solutions Coordinating and directing appropriate pre-sales, professional services and other support resources to successfully deliver solutions to clients Proven experience in Enterprise account management, successful experience within enterprise IT /software Solution / ERP Solution Must be fluent in French and an understanding of doing business in France is highly desirable Vertical expertise such as Retail or Manufacturing would be highly beneficial Proven successful sales track-record and can demonstrate strong customer focus Works through network and search, you will have excellent communication and presentation skills with the ability to present a clear business case Business and financial acumen and relationship management skills Driven to succeed through discipline and self-motivation and a positive & entrepreneurial attitude: 'can do - will do' mentality", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379441820", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379441821, "name": "Customer Account Manager", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1733604861, "t_create": 1732875914, "ats_job_id": "db76a00f-f78e-4ced-a733-b0a660c1e5f1", "display_job_id": "SALES010203", "type": "ATS", "id_locale": "SALES010203-en", "job_description": "Maximising sales revenue delivering 100%+ of agreed booking / revenue targets by managing complex sales cycles Defining an account plan/sales strategy to scale and encourage further sales opportunities. Developing and communicating effective business plans for key customers to establish UKG as a strategic long-term partner Building business focused relationships, demonstrating clear understanding of industry issues and the particular business goals, needs and potential solutions for individual accounts. Generate incremental business within existing accounts through selling additional licences, modules across the organisation or new solutions Coordinating and directing appropriate pre-sales, professional services and other support resources to successfully deliver solutions to clients Proven experience in Enterprise account management, successful experience within enterprise IT /software Solution / ERP Solution Vertical expertise such as Retail or Manufacturing would be highly beneficial Proven successful sales track-record and can demonstrate strong customer focus Works through network and search, you will have excellent communication and presentation skills with the ability to present a clear business case Business and financial acumen and relationship management skills Driven to succeed through discipline and self-motivation and a positive & entrepreneurial attitude: 'can do - will do' mentality", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379441821", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379416140, "name": "Lead Product Manager", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1733654832, "t_create": 1732640254, "ats_job_id": "f54160bc-cde7-4cdd-946d-aa58b63b0cee", "display_job_id": "LEADP010176", "type": "ATS", "id_locale": "LEADP010176-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379416140", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893379331953, "name": "Senior Integration Specialist", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1733573607, "t_create": 1731952683, "ats_job_id": "e944c42c-8dc0-4dfe-ada3-1991557dcfcd", "display_job_id": "SRTEC010038", "type": "ATS", "id_locale": "SRTEC010038-en", "job_description": "Put the customer in the fore front of everything you do driving world class Customer Satisfaction. Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's HR and Workforce Management products. Be the first point of contact for support and distribute workload evenly within the team. Triage and resolve cases expediently utilising best practice troubleshooting skills. Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, competently using all methods of spoken and written communication. Ensure the customer is always updated on progress of their issue with clear and progressive action plans and next steps . Utilise internal tools to replicate customer configurations, advance cases to next level Engineers/Engineering. Develop a Subject matter expertise in areas of the product enabling you to support/coach others and contribute to the overall team's readiness. * Improve UKG's KCS knowledge base by creating, updating, and sharing of articles. Take on additional responsibilities as and when required. Be accountable to resolving escalated issues and research problems independently to identify root cause of issues using problem solving skills Timely, accurate, and complete responses to inquiries and full documentation of issues in UKG's Case Tracking System. Consistently and effectively communicating with management to make sure issues are escalated and resolved Replicating customer scenarios for configuration/environmental solutions and /or readying the issue for engineering review Analyzing customer configurations and thinking out of the box to resolve and/or find a work around or alternative solution Log product deficiencies and work with engineering to pursue acceptable resolutions Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding Kronos applications Working knowledge of PC's, operating systems, web technologies, communications protocols, and a demonstrated ability to troubleshoot complex technical problems on multiple platforms. Proven record of high customer satisfaction and KPI performance. Exceptional organizational, time-management and planning skills with a strong attention to detail needed. Excellent written, oral communication, listening and telephone skills. You are a born 'detective' and love paying attention to details and putting them together to find the solution. Ability to successfully work both independently and as part of a team. Ability to perform in a fast paced-environment. Experience with any of the following technologies; Dynatrace, BIRT report development, Splunk log management, WireShark, Fiddler. Experience using or supporting UKG's HR and Workforce Management products.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379331953", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893379215369, "name": "Enterprise Sales Executive", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1733570640, "t_create": 1731375091, "ats_job_id": "d98991a4-e716-4f0d-9c8e-b91517bc3705", "display_job_id": "ENTER009948", "type": "ATS", "id_locale": "ENTER009948-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379215369", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893379140719, "name": "Senior Manager of Customer Success (EMEA)", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1733656028, "t_create": 1730733606, "ats_job_id": "58f414a1-89e3-4190-acdd-f2c3721479a8", "display_job_id": "MGRCU009813", "type": "ATS", "id_locale": "MGRCU009813-en", "job_description": "Relationship Management Oversee and ensure the success of a portfolio of customer accounts, focusing on driving product adoption and maintaining high customer retention. Develop and maintain effective relationships with key contacts within customer organizations, including decision-makers and daily users. Participate in periodic business reviews with key customers in your team's portfolio. Understand customers' business objectives and advocate for their goals within the company. Customer Advocacy and Sentiment Monitor customer satisfaction metrics and collaborate with internal stakeholders to address customer needs. Act as the customer's voice within the company, communicating feedback to internal teams to drive improvements. Work closely with various teams to resolve customer risks and escalated issues promptly. Value Realization and Optimization Ensure your team helps customers utilize all available resources to maximize their use of our products. Maintain in-depth knowledge of the product's features, functionalities, and updates, and serve as a subject matter expert. Identify trends in customer usage and expectations and communicate these trends to relevant teams. Identify opportunities for customer expansion and optimization, and work with the sales team to develop appropriate leads. Minimum of 2 years of experience leading and managing teams or demonstrated leadership capabilities in a customer-facing role with the potential for growth into a leadership position. This role provides opportunities for career advancement and leadership development within the organization. At least 7 years of experience in a customer-facing role, such as account management or customer success, with specific experience in the SaaS HCM industry. Effectively communicate project updates, strategic plans, and performance metrics to senior management while fostering collaboration. Ability to work across multiple time zones. Prepare and deliver comprehensive presentations on key performance indicators (KPIs) and other critical metrics to stakeholders, ensuring data is clearly communicated and actionable insights are provided. Comfort and experience working within a highly matrixed organization with a wide degree of latitude Proven effectiveness with executives and high-level business acumen. Strong change management skills and the ability to drive vision and strategy. Experience with P&L management.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379140719", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893379120845, "name": "Lead Total Rewards Partner", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "Dublin,IE-L,Ireland", "Asse (Zellik),BEVB,Belgium", "Amsterdam,NLNH,Netherlands"], "hot": 0, "department": "Human Resources", "business_unit": "Human Resources", "t_update": 1733613068, "t_create": 1730451283, "ats_job_id": "0a9b432d-03cf-4c3f-8ee3-f2571acc2206", "display_job_id": "LEADT009792", "type": "ATS", "id_locale": "LEADT009792-en", "job_description": "Ensure the delivery of all Total Rewards administrative and operational processes are in-line with policy and governance frameworks. Ensure compliance and market alignment of regional Total Rewards policies and practices. Provide updates on the latest commercial and/or technical developments in industry and reward profession, presenting potential impacts. Execute cyclical Total Rewards programs, providing direction and guidance on multiple Total Rewards matters including annual review and annual bonuses. Provide guidance to business stakeholders and local HR teams in all Total Rewards matters. Support regional efforts to address pay equity initiatives, including communications and educational programs, ensuring that compensation and benefits programs are fair and equitable for all employees regardless of their location. University level qualification or equivalent within Human Resources or Business Administration or equivalent work experience or relevant professional body qualifications. Extensive professional experience in a similar role within a Total Rewards function, supporting EMEA countries across both compensation and benefits. Experience working with market salary surveys and compensation benchmarking systems/tools. General knowledge of EMEA employment laws and compliance, particularly as it relates to Total Rewards matters. Ideally have experience working in a matrix, multi-territory environment. Ideally bilingual in English and French, Dutch, German, or Spanish. Advanced Excel user skills with Strong financial acumen. 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Communicate UKG value proposition via phone, web interaction selling, e-mail communication and face to face meetings. Identify critical business issues and align UKG values accordingly. Effectively manage relevant stakeholders throughout all stages of the sales cycle. Articulate the value of UKG solutions in relation to business challenges. Manage multiple concurrent sales cycles within customer, tying them all together with strategic vision and focus. This role would include occasional travel to customers and other company offices. 2+ years experience in end-to-end sales, ideally within software sales An excellent telephone manner and good communication skills are essential, together with a friendly and flexible approach. Confidence in cold and prospecting activities and warm calling. You must have good business and financial acumen and be able to lead on a strategic vision. Self-motivated and determined mindset. 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Research prospects and creatively identify ways to develop a relationships Cultivate and qualify new leads and nurture down the sales funnel Ownership on both a personal, with contribution to wider team, targets. Detailed Account Planning with a methodical approach to organisations C-Suite. Use in-depth selling knowledge to educate prospects on UKG's global payroll technology solution and its USPs Expected to build a solid comprehension of wider UKG products and services and how such can interact with One View and add extra value to customers. Work closely with Leadership, colleagues and Marketing on various projects to support the entire commercial team for growth Build and grow executive, C-Suite relationships with enterprise orgs in a consultative manner influencing our long-term strategic direction to serve as a business partner. Learn our One View tech: demos, conferences, live sales pitches You'll bring valuable insights and product feedback to our Product team in an organized, actionable format to facilitate ongoing client-driven product development To be successful in the role you will bring: Undergraduate degree in Human Resources, Organizational Development or related field and/or equivalent experience Experience of engaging and successfully selling into corporate finance teams. Collaborative and customer -focused with ability to develop strong relationships at all levels Demonstrated ability to align HR programs to business goals and objectives in a high growth environment Proven capabilities in guiding organizations through periods of change Experience in the interpretation of people analytics is a plus 10+ years of relevant sales experience (ideally payroll specific). 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