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Process contract termination for assigned accounts in a timely manner as warrants. Maintain Customer Account records in various systems related to contract amendments while processing credits and invoices. Partner closely with cross-functional departments to ensure information within Salesforce Contracts, Oracle Service Contracts, Microsoft Dynamics, and any other operational systems are updated accurately and timely. Handle incoming and out-going field questions/issues from Customers, Sales, Finance and other departments within UKG regarding contract issues involving appropriate parties as needed for final resolution. Ensure all monthly contract activities are processed accurately, efficiently and in a timely manner to assist with monthly revenue recognition, invoicing and account reconciliation. Ensure invoice/usage disputes from internal and external parties are resolved in a timely manner through Service Now. Support various special projects as required. Ability to manage priorities and meet deadlines in a dynamic environment. Ability to research billing issues and communicate relevant conclusions, both verbally and in written format. Strong communication and interpersonal skills: Will interact amongst various departments such as Billing and Credits and Accounts Receivable and at times may be required to interact with sales, legal, customer support, customer and external auditors. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Willingness to take initiative and to follow through on projects. Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. Flexibility: Openness to different and new ways of doing things. Thoroughness: Ensuring that one's own and work are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Computer software skills preferred: Salesforce/CPQ, Oracle, Microsoft Dynamics, and Microsoft Office. High level of accuracy and attention to detail. Strong experience in Microsoft Excel (VLOOKUP and Pivot). Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations. Effective oral and written communication skills are essential.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381866505", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893381551244, "name": "Sr Financial Analyst", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1752628532, "t_create": 1744740210, "ats_job_id": "4ebe65d0-e3f1-4d65-9be8-aec41f7c07ee", "display_job_id": "SRFIN013097", "type": "ATS", "id_locale": "SRFIN013097-en", "job_description": "Partner with the Services Management team, focusing specifically on the Services Improvement areas of Implementation Services. Inform strategic decision making by interpreting reported data and contextualizing the story for business partners and stakeholders. Assist in developing new metrics that help drive business success. Perform analysis using current and past financial performance to identify trends and variances Collaborate with Data Governance team to ensure accurate and complete data, provide insights and recommendations for improvements and efficiencies to align with the needs of the business. Respond to inquiries which may include conducting research, working with cross functional teams. Leverage resources and systems to gain automation and efficiency to increase value-added analysis. Complete special projects as needed. Bachelor's degree in accounting or finance required, MBA a plus. 4+ years of experience in financial analysis with at least 2+ years in a SaaS business. The ideal candidate will possess strong business acumen for the functions they support. Ability to synthesize data and facts into a consumable and actionable financial story. Experience in designing and enhancing processes and models. Candidate should have a growth mindset and embrace technology and change. Strong self-starter with the ability to think creatively and solution unexpected issues to meet deadlines. Well-organized, extreme attention to detail and a self-directed individual. Proven intermediate to advanced knowledge of Excel, as well as other MS Office product knowledge, including Power BI. Proven ability to learn new ERP and analytical software technologies. Ability to multi-task in a fast-paced team environment. Software, SaaS, or similar technology industry experience a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381551244", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893380858599, "name": "Dir. Financial Planning & Analysis", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1752600922, "t_create": 1741356311, "ats_job_id": "f9afd744-de2d-4fa1-9416-c654c0a143d9", "display_job_id": "DIRFI012167", "type": "ATS", "id_locale": "DIRFI012167-en", "job_description": "Provide strategic leadership to the FP&A function by ensuring that financial planning, forecasting, and modeling activities align with the company's long-term objectives. Partner with Corporate functions including building critical cross-functional relationships providing decision support, strategic financial analysis and guidance, and supporting them within processes such as headcount and expense planning. Oversee the development and execution of company-wide financial plans, managing annual budgets, quarterly forecasts, and long-term financial models that support our growth initiatives. Build sophisticated financial models to evaluate the impact of new initiatives, operational improvements, and strategic opportunities, including mergers and acquisitions. Prepare and deliver concise, impactful reports and presentations that communicate critical insights and strategic recommendations to the CFO, executive team, and Board of Directors. Develop & improve internal financial reporting and commentary that provides senior leaders with timely insights into trends, operational results, and growth drivers. Conduct comprehensive variance analyses to identify trends, risks, and opportunities, and offer strategic recommendations to optimize financial performance. Ensure accurate and timely internal reporting packages and presentations that illustrate a well-thought-out story that is backed by strong data points and metrics and provides the business value added insight to enable business decisions. Develop and refine key performance indicators (KPIs), metrics, and dashboards that enhance business intelligence and inform executive decisions. Lead, mentor, and develop a high-performing team of financial professionals, fostering a culture of continuous improvement and professional growth. 10+ years' experience in an Finance role with 5+ in FP&A, Managerial Experience is Required Strategic-thinker with significant experience successfully developing and driving forward enterprise-level business initiatives. Ability to lead, influence and drive priorities at the business executive level as well as build relationships and collaborate across all levels of the Company. Excellent financial modeling and analytical skills, including experience in reporting tools such as Anaplan, IBM Planning Analytics and Power BI. Strong results orientation and accountability with the ability to solve problems and execute in a dynamic, fast-paced environment. Strong and effective written and verbal communication skills. Flexibility and openness to change; comfort making decisions amidst ambiguity Detail-oriented with excellent analytical skills and interest in continuous process improvement Business Degree in Finance, Accounting, Engineering or related field (Masters preferred)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380858599", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893380500393, "name": "Billing Operations Administrator III", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1752492013, "t_create": 1739884042, "ats_job_id": "5ce485fe-4fae-42cd-8d0f-57789b6b5edd", "display_job_id": "BILLI011824", "type": "ATS", "id_locale": "BILLI011824-en", "job_description": "Prepare, post, and send manual invoice and credit transactions. Reconcile invoice transactions in D365. Provide timely responses to customers and the Accounts Receivable team regarding billing inquiries or disputes. Read and understand contract terms and UKG product bundles to address customer inquiries and assess the need for billing corrections via additional invoices or credits. Review and approve customer credits submitted by other departments within an established dollar threshold, including reviewing credit reason codes and General Ledger account codes for each credit request. Prepare and send out Time & Expense invoices to customers for reimbursement of expenses incurred by contractors. Work with various business owners to import and reconcile invoice files. Update customer purchase orders. Address and resolve ServiceNow-related incidents regarding billing disputes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Strong organizational skills and attention to detail required Ability to manage priorities and meet deadlines in a dynamic environment Ability to research billing issues and communicate relevant conclusions, both verbally and in written format Proficient in Excel Between 1 - 2 years of billing and/or crediting experience required BS in Accounting, Finance, Business or related fields is a plus. Working knowledge of Microsoft Dynamics is a plus. Previous experience in Billing/Credit/Accounts Receivable roles is a plus. To determine the physical requirements of this job, ask yourself what minimum physical requirements are required for the job. In this section, describe the type, intensity, frequency, and duration of the physical demands required for the job and work environment. This section should be tied to the essential functions of the job and not reflective of the ways that those functions are currently performed. This component is important and key for compliance with the Americans with Disabilities Act (ADA). While performing the duties of this job, the employee is regularly required to communicate and converse and exchange information. The employee frequently is required to remain in a stationary position for long periods at a time. Employee will be required to move about inside office environments and operate computer machinery and software as needed. Up to 25% Disclaimer: This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. Please provide a likely breakdown of the activities the employee will perform in this job (must equal 100%) Prepare, post, and send invoices to customers, including subscription fee invoices. 20% Communicate with internal parties regarding invoices, payments, and agreement terms, providing exemplary Customer Service to clients and UKG customer teams via e-mail & phone calls. 10% Provide timely responses to Customers and Accounts Receivable Team in relation to customer billing inquiries or disputes. 15% Read and understand contract terms, the Contract 360 module in Salesforce, and the Revenue and Billing schedules in order to address customer inquiries and assess any need for billing correction via additional invoices or credits. 10% Review and approve Customer credits submitted by other departments within an established dollar threshold, including review of credit reason codes and General Ledger account codes to each credit request. 15% Provide credit memos and statements to customers 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