customer success jobs in remote

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Abilities: o Ability to build and maintain relationships with key stakeholders. o Effective communication and advocacy for customer needs. o Ability to monitoring and analyze customer usage data and provide basic gap analysis. Education: Bachelor's degree in Business, Marketing, or related field Experience: Minimum of 2 years of experience in customer success, account management, or related roles Experience with CRM systems and customer success tools", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382695868", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893381142660, "name": "Lead Customer Success Manager", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1749841101, "t_create": 1742840262, "ats_job_id": "32f3a8a4-48c2-479f-817b-fff6a7af9b93", "display_job_id": "LEADC012497", "type": "ATS", "id_locale": "LEADC012497-en", "job_description": "Relationship Management: o Oversees key stakeholder relationships for UKG's high-value Midmarket or Enterprise accounts o Aligns engagement with strategic account plans and drives customer retention through advanced relationship management strategies. Customer Advocacy and Sentiment: o Acts as the primary voice of the customer within UKG, driving significant improvements based on customer feedback. o Leads cross-functional teams to resolve escalated issues promptly. Value Attainment and Optimization: o Serves as a subject matter expert, providing advanced guidance and best practices. o Identifies and recommends training sessions and workshops to optimize product usage and value realization. o Sets strategic success goals for customer accounts and directs cross-functional teams to execute these goals. o Provides leadership and guidance to junior team members, ensuring best practices are followed. o Expert understanding of customer success policies and procedures. o Extensive knowledge of UKG product suite and its strategic value. o Advanced understanding of customer success metrics and KPIs. o Bachelor's degree in Business, Marketing, or related field o 8+ years of experience in customer success, account management, or related roles o Extensive experience overseeing customer success teams and operations. o Demonstrated success in developing and implementing customer success policies and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381142660", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893379537879, "name": "Sr Principal Customer Success Consultant", "location": "Bangalore,INKA,India", "locations": ["Bangalore,INKA,India"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1749828041, "t_create": 1733926508, "ats_job_id": "68e32096-9550-4660-ba15-bed05e51380a", "display_job_id": "SRPRI010410", "type": "ATS", "id_locale": "SRPRI010410-en", "job_description": "Strategic Account Management: Develop and execute strategic account plans to drive customer success and business outcomes for high-value and complex accounts. Executive Relationship Building: Establish and maintain strong relationships with senior executives and key stakeholders within customer organizations. Customer Advocacy and Insights: Act as a trusted advisor, providing strategic insights and recommendations to help customers optimize their use of UKG solutions. Cross-Functional Leadership: Collaborate with internal teams, including sales, product development, and support, to ensure a seamless customer experience and address any challenges. Renewals and Growth: Lead efforts to secure contract renewals and identify opportunities for upselling and cross-selling additional UKG products and services. Mentorship and Leadership: Mentor and guide junior customer success managers, sharing best practices and fostering a culture of continuous improvement. Performance Metrics and Reporting: Analyze customer success metrics and provide regular reports to internal stakeholders, highlighting successes and areas for improvement. Experience: 15+ years of experience in customer success, project management, account management or a related field, with a proven track record of managing large, complex customer accounts in India. Education: Bachelor's degree in Business, Communications, or a related field; a Master's degree is preferred. Exceptional interpersonal and communication skills, with the ability to influence and negotiate at all levels. Strong strategic thinking and problem-solving abilities. Deep understanding of UKG workforce management solutions is highly desirable. Technical Proficiency: Proficient in using CRM software and customer success tools. Travel: Ability to travel as needed to meet with customers and attend industry events.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379537879", "isPrivate": false, "latlongs": "12.9715987,77.5945627"}, {"id": 893382571963, "name": "Broker Relationship Manager", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1749825706, "t_create": 1748369980, "ats_job_id": "fbfd2023-31f9-4218-bffc-78810edd3f36", "display_job_id": "LEADS013902", "type": "ATS", "id_locale": "LEADS013902-en", "job_description": "Develop Broker Partnerships: Identify potential partnerships that align with National Benefit Brokers' strategic goals. Develop and nurture these relationships to create mutually beneficial alliances. Strategic Planning: Develop and execute a strategic partnership growth plan for Broker related partnerships. Ensure alignment with the company's overall business objectives. Negotiation and Deal Management: Lead negotiations to establish partnership agreements. Manage the entire partnership lifecycle, from initial contact through to contract signing and execution. Collaboration: Work closely with internal teams including sales, alliances, marketing, product development, sales enablement and legal to ensure successful partnership execution. Performance Monitoring: Track and analyze the performance of partnerships. Use data to optimize and enhance the value of these relationships. Quarterly Business Reviews: Conduct quarterly business reviews with partners to assess performance, address issues, and identify opportunities for growth and improvement. Build and Maintain Executive-Level Relationships: Establish and maintain strong relationships with executive-level stakeholders within partner organizations to ensure alignment and drive strategic initiatives. Increasing UKG Mindshare: Develop and implement strategies to increase UKG (Ultimate Kronos Group) mindshare within the partner ecosystem. Ensuring Brokers are Informed: Ensure brokers are always informed and educated on the latest UKG offerings through regular updates, training sessions, and communication. Lead Generating Programs: Roll out jointly developed lead-generating programs to be executed at the field level, ensuring effective implementation and tracking of results. Market Analysis: Stay informed about industry trends and competitive landscape to identify new opportunities for partnerships. Reporting: Prepare regular reports on partnership activities, performance, and outcomes for senior management. Key Metrics: Revenue Growth from Partnerships: Measure the increase in revenue directly attributable to partnerships managed by the Alliance Partnership Manager. Lead Generation: Evaluate the number of leads generated through partnership activities and programs. Partner Satisfaction: Conduct surveys to assess the satisfaction levels of partners with the collaboration and support provided. Quarterly Business Reviews (QBR) Completion: Track the completion and outcomes of quarterly business reviews with partners. Executive-Level Engagement: Measure the frequency and quality of interactions with executive-level stakeholders within partner organizations. Training and Education: Monitor the number of training sessions conducted and the level of broker engagement with the latest UKG offerings. Innovation and Co-Development: Track the number of co-developed products or innovations resulting from partnerships. Mindshare Increase: Measure the increase in UKG mindshare within the partner ecosystem through surveys and market analysis. Program Rollout Success: Evaluate the effectiveness and impact of lead-generating programs rolled out at the field level. 8+ years' experience in Business Development, Consulting, Software Sales, and/or Alliance 5+ years' experience working with Benefit Brokers in a sales, lead generation capacity Strategic thinker: ability to envision the future for our partners within their area of influence and share that vision broadly. Proven history of success with demonstrated ability to thrive in a demanding environment. Excellent verbal/written communication skills, including strong presentation skills (including PPT) Effective collaborator with the ability to quickly build relationship with partners and sales leaders. Team player with the ability to work independently. Ability to develop trusting relationship - sales & partners.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382571963", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893382321351, "name": "Dir. Partner Sales", "location": "United Kingdom of Great Britain and Nort", "locations": ["United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1749735119, "t_create": 1746695660, "ats_job_id": "784fffec-8b75-4652-a66a-c3cd576d1f20", "display_job_id": "DIRPA013573", "type": "ATS", "id_locale": "DIRPA013573-en", "job_description": "Channel Partner Management: Develop and maintain strong relationships with existing channel partners. Serve as the main point of contact, providing support and ensuring partner satisfaction and success in acquiring, implementing and supporting customers. Partner Enablement: Work with partners and UKG sales and services enablement teams to ensure partners have the right training, resources, and support to help them sell UKG's products and the partner's services effectively. Sales & Revenue Growth: Drive sales and revenue through channel partners. Collaborate with partners to develop joint business plans and achieve sales targets. Strategic Planning: Develop and execute strategic plans to expand the partner network and increase partner-driven revenue. Identify and onboard new channel partners that align to our channel strategy. Market Analysis: Stay informed about industry trends, market conditions, and competitor activities. Provide insights and feedback to the product development and marketing teams. Reporting: Prepare regular reports on partner performance, sales results, and forecasts for senior management. Track and analyse key metrics to measure partner success and identify areas for improvement. Customer Support: Work closely with the customer support team to address any issues that arise and ensure a seamless experience for partners and their customers. Experience: Minimum of 5 years in channel sales and partner management, preferably HCM/WFM technology space Education: Bachelor's degree in business, marketing, or a related field. Strong analytical and problem-solving abilities. Proven ability to lead a Channel Sales Team and consistently achieve/exceed sales targets. Customer-focused with a strong commitment to partner satisfaction. 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Attend client kick-off meetings as directed Provide product and subject matter expertise to clients Effectively implement change control and escalate major scope changes to the client following standard implementation methodology Provide accurate and timely information regarding project status Validate data conversion Adhere to federal and state guidelines when handling garnishment data Participate in parallel cycles Assist with preparation of turn-over documentation Garnishment order expertise and demonstrated understanding of the industry-specific best practices. Other Special projects or tasks assigned by Management. Knowledge of interpreting, entering, and paying withholding orders including, but not limited to garnishments, child supports, student loans, and federal and state tax levies Proficiency with Microsoft Office applications: Word, PowerPoint, Excel, Outlook Must be able to manage assigned work in an organized, proactive, and independent manner to meet all required time frames and commitments Excellent analytical ability within a high transaction volume environment Experience with handling a large volume of garnishments in a payroll processing environment Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages Assists with related special projects as required Overtime may be required during any calendar quarter Associate degree (A.A.) or equivalent, five to seven years related experience, or equivalent combination of education and experience Working knowledge of UKG Pro is a plus Exposure to Canadian payroll procedures a plus Minimum 2 years of experience installing and implementing accounting, payroll and/or HRIS software systems SQL, Oracle, UKG Pro, Cognos, People Soft, Report Smith, Crystal Reports, Data Mapping Strong abilities for encouraging collaboration, promoting the flow of information among all participants and providing clear direction on how to meet goals. Foresees potential problems and takes corrective action to ensure achievement of goals. Provides clear direction to the customer and determines if change in approach is needed to accomplish goals. Ability to handle multiple tasks under tight deadlines Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple priorities simultaneously Excels in a fast paced and evolving environment Looks for new and creative ways to solve problems or improve processes Ability to deal effectively with a diversity of individuals at all organizational levels Process oriented", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382167552", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893380963994, "name": "Tax Processing Representative - Bilingual (French/English) / Repr\u00e9sentant(e) du traitement des taxes - Bilingue (Fran\u00e7ais/Anglais)", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1749755949, "t_create": 1742223934, "ats_job_id": "5a06c111-639f-4f03-9681-5f347a4bb49f", "display_job_id": "SPECI012343", "type": "ATS", "id_locale": "SPECI012343-en", "job_description": "Process payroll tax data and resolve customer concerns via email and cases within SLAs. Reconcile tax data to ensure accurate remittances. Collaborate with cross-functional teams (e.g., Treasury, Customer Success, Product Development). Support new customer onboarding to ensure compliance and accuracy. Address urgent payroll tax funding issues with customers. Maintains awareness of SOC 1 controls and accountable for compliance at each task performed Builds relationships of trust, respect and partnership with client contacts by providing exceptional client service Maintain high-level awareness of client Service Level Agreements (SLAs) and executes to meet their requirement Run variance reports and review the accuracy of the payroll data along with individual transactions input 3+ years of experience in Payroll, Financial Services Operations, or Support Operations Payroll tax experience with Canada Revenue Agency (CRA) or Revenu Quebec Bilingual communication skills in English and French Experience in payroll and payroll tax filing Proficient in using PC with MS Office applications especially Word and Excel Ability to travel up to 25% 2+ years of experience working at a service bureau Year-End Filing experience Bachelor's degree in business/accounting or related field Excellent verbal/written communication and relationship-building abilities. Highly motivated and team oriented with ability to collaborate and effectively work within cross functional teams Strong organizational skills and attention to detail. Certification as a Certified Payroll Professional (CPP) Experience working with UKG Pro suite of products Experience with Salesforce and SQL Adaptability to dynamic business needs Experience en matiere de taxe sur la masse salariale aupres de l'Agence du revenu du Canada (ARC) ou de Revenu Quebec Experience en gestion de la paie et en depot des impots sur la paie. Experience en matiere de depot de fin d'annee Experience de travail avec la suite de produits UKG Pro. Experience avec Salesforce et SQL.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380963994", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893382458711, "name": "Principal Human Capital Management Overlay", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1749839245, "t_create": 1747369840, "ats_job_id": "08510b95-a407-4ddb-861b-739b23b7cf0f", "display_job_id": "PRINC013730", "type": "ATS", "id_locale": "PRINC013730-en", "job_description": "Deep Solution Expertise in a Sales Context: Strengthen and expand customer and prospect relationships through regular interactions, including face-to-face meetings, industry events, trade shows, and conferences related to ProHCM. Consultative Selling: Utilize consultative selling skills to understand customer business requirements and recommend UKG software solutions that meet their objectives. Customer Context and Use Case Expertise: Maintain a deep understanding of successful customer use cases to add trust and context to sales engagements. Industry Expertise: Maintain a deep understanding of the customer's industry to provide tailored solutions and support. Collaboration: Partner with GTM teams to create account strategies and identify revenue opportunities. Customer Advocacy: Advise, consult, and support customers on best practices in the utilization and expansion of UKG services. 7+ years of experience in Human Capital Management (HCM) in a customer-facing role such as Customer Account Manager, Industry Fellow, Value Engineer, or similar. 3+ years of experience directly supporting or advising field sales teams in a strategic advisory capacity. Proven track record of engaging with C-suite executives (e.g., CHRO, CFO, COO) in strategic discussions and solution alignment. Demonstrated ability to influence enterprise-level deals within various deal sizes Strong working knowledge of UKG ProHCM solutions, including core HR, talent, and workforce management modules. 2+ years of experience selling into or consulting within the Manufacturing,Healthcare or Retail industry. Demonstrated success in consultative selling, including discovery, solution mapping, and value articulation. Excellent verbal and written communication skills, with the ability to present to both technical and executive audiences. Deep industry knowledge with the ability to tailor messaging and solutions to specific verticals. Comfortable working in a matrixed, cross-functional environment and independently managing priorities.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382458711", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893382162157, "name": "Head of Demand Generation, Sydney/Melbourne", "location": "Melbourne,VIC,Australia", "locations": ["Melbourne,VIC,Australia", "Sydney,NSW,Australia"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1749763213, "t_create": 1746089203, "ats_job_id": "fb3dbbe8-4d76-492f-b83f-4a570cad5858", "display_job_id": "SRMGR013414", "type": "ATS", "id_locale": "SRMGR013414-en", "job_description": "Working in a hybrid role from home and office (Sydney or Melbourne), you will report directly to the Director of Marketing. Drive the strategy for building pipeline and demand within marketing, ensuring alignment with overall business goals and market trends Lead the development of comprehensive demand generation campaign plans to generate a robust pipeline through targeted campaigns and digital activity Collaborate with sales teams to support the development of key prospect and customer accounts. Oversee the creation of compelling content that supports marketing activities, including our website content, aligning with our Head of Brand and Communications. Determine event strategy and execute high-impact industry events, including in-person and virtual events such as webinars. Build and maintain strong relationships with key stakeholders across the business, ensuring they are informed about relevant activities. Lead and mentor a team of 3 marketing professionals to achieve departmental and business objectives. Stay across of digital marketing trends and technologies to continuously improve and innovate our marketing strategies. Leadership: Proven ability to lead and inspire a marketing team. Strategic Thinking: Ability to develop and implement effective demand generation strategies. Analytical Mindset: Ability to analyse data and metrics to optimise campaigns. Creativity: Innovative thinking to develop unique and engaging marketing strategies. Collaboration: Strong teamwork skills to work effectively with sales and other departments. University BA/BS degree or equivalent. Clear and precise verbal and written communication. 6+ years of experience in a marketing role, with at least 2 years in a leadership position.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382162157", "isPrivate": false, "latlongs": "-37.8136276,144.9630576"}, {"id": 893382694041, "name": "VP, IT GTM Business Applications", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1749838873, "t_create": 1748999733, "ats_job_id": "0f5c3fea-42ea-4dcb-b887-14960851fe38", "display_job_id": "VPBUS014020", "type": "ATS", "id_locale": "VPBUS014020-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose. We\u2019re united by purpose, inspired by you. About the Role: The leader of GTM Business Applications is a key IT leadership role, responsible to lead the digital and technology strategy, architecture, implementation, and execution across the global sales, marketing, and renewals organizations. This senior leadership role serves as the  bridge between business and technology,  enabling scalable, data-driven Go-to-Market solutions through modern platforms and processes, and ensure the delivery of exceptional IT solutions across all regions. Your Responsibilities: Strategic Leadership Develop and execute a comprehensive IT strategy aligned with go-to-market objectives and overall business goals. Partner with GTM leadership (Sales and Marketing) to understand business requirements and translate them into technology solutions. Establish technology roadmaps that support scalable growth and operational excellence. Executive presence and acumen for navigating strategic discussions with executive business leadership. Ability to bring insight, best practices, and feedback to strategic discussions. Technology Solutions &amp; Execution: Focus on \u2018Simplify \u2013 Standardize \u2013 Scale\u2019 to drive technology solutions that enable flexibility, nimbleness and scale for the business. Drive technology architecture and implementation of core GTM, sales, and marketing platforms (CRM, CPQ, MarTech, etc.) Champion innovation through the evaluation and adoption of  AI/ML, PLG tools, and automation  within the GTM tech stack. Lead the modernization of the application portfolio ensuring it is scalable and meets the evolving needs of the industry and business. Deliver high-quality and impactful launches working cross-functionally across teams and ensure seamless integration across all products. Digital Transformation Leadership Spearhead the digital transformation initiatives that enhance operational effectiveness and drive revenue growth Lead the transition from legacy systems to modern, cloud-native architectures Drive the implementation of emerging technologies (AI, ML, automation) Develop digital roadmaps that create competitive advantage Integrations, Data &amp; Architecture Seamless integration between GTM systems and enterprise applications. Design scalable architectures that seamlessly integrates mergers and acquisitions. Evaluate, select, and implement new technologies that enhance GTM effectiveness. Champion data-driven decision-making balancing innovation with standardization. Ensure  data integrity, security, reporting consistency,  and compliance across GTM systems. Change Management &amp; Adoption Lead organizational change management for new technology implementations Drive technology adoption through training and enablement programs and create feedback loops for continuous improvement. Foster a culture of innovation and continuous improvement. Encourage creativity and support initiatives that drive change and enhance business outcomes. Planning &amp; Portfolio Management Manage technology roadmaps and investments aligned with business priorities. Prioritize investments based on business impact and strategic alignment Balance immediate needs with long-term platform investments. Track and report on value realization from technology investments. Stakeholder Partnership: Partner with Sales, Marketing, and GTM leadership to  define and deliver  the GTM systems roadmap aligned with business priorities. Build and maintain strong trusted relationships with key stakeholders, customers, and internal teams. Represent the company at industry events and forums. Proactively identify opportunities to leverage technology to improve effectiveness, productivity, and engagement. Ability to effectively articulate the right message to the right audience from the C-suite to individual team members. Governance &amp; Operational Excellence: Establish and enforce IT governance processes ensuring compliance with security, data privacy, and other relevant regulations. Supports periodic reviews by internal audit, compliance teams and other risk-related functions as required. Fosters a culture of continuous improvement to improve quality, efficiency and standards across IT services. Manage and monitor application risks, vulnerabilities, performance and identify areas for optimization. Team &amp; Talent Leadership Drive agile transformation in technology delivery processes Lead, mentor, and manage a diverse team of IT and technology professionals, fostering a culture of high performance, accountability, and innovation. Foster a culture of innovation, collaboration, business centricity, customer obsession and continuous improvement. Ensure the continuous development of team members by providing leadership training, career development, and succession planning. About You: 15+ years of IT leadership experience, with at least 5 years supporting GTM or revenue-facing functions. Proven experience leading Salesforce CRM, CPQ (e.g., Apttus, Salesforce CPQ), and Marketing Automation ecosystems. Experience in Q2C transformation, PLG infrastructure, or customer experience platforms is highly preferred. Strong understanding of business processes across sales, marketing, customer success, and revenue operations. Excellent stakeholder management skills with a track record of driving business-aligned technology outcomes. Bachelor\u2019s degree in computer science, Engineering, or Business. Business-first mindset with a passion for operational efficiency and experience. Ability to operate at both strategic and executional levels. Basic Qualifications: 15+ years of IT leadership experience Bachelor's Degree Where we\u2019re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $227k to $327k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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