human resources jobs in UKG

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Strategic Messaging: Develop and implement internal communication plans that align with business goals and resonate with a diverse, global employee base. Content Creation: Craft engaging announcements, articles, and business communications that reflect the company's voice and values. Event Support: Collaborate with internal stakeholders to support executive visibility and employee engagement during key events and initiatives. Project Leadership: Champion and support special projects and campaigns that drive culture, engagement, and alignment across the organization. Internal Engagement: Manage and execute high-impact internal activities that foster a connected and informed employee community. Experience: Minimum of 7 years in internal or corporate communications, with a strong portfolio of executive-level writing. Writing Excellence: Exceptional writing, editing, and storytelling skills, with the ability to adapt tone and style for senior leaders. Education: Bachelor's degree in Communications, Journalism, Marketing, Business, or a related field. Tools Proficiency: Skilled in Microsoft Office; familiarity with SharePoint, Poppulo, Adobe Creative Suite, and both Mac and PC platforms is preferred. Collaboration: Proven ability to work cross-functionally and build strong relationships with executives and stakeholders. Detail-Oriented: Highly organized with strong attention to detail and follow-through. Multitasking: Comfortable managing multiple priorities in a fast-paced environment. Professionalism: Positive, proactive, and customer-focused mindset with a passion for employee engagement and communication excellence.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382495727", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893382571963, "name": "Broker Relationship Manager", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1752041162, "t_create": 1748369980, "ats_job_id": "fbfd2023-31f9-4218-bffc-78810edd3f36", "display_job_id": "LEADS013902", "type": "ATS", "id_locale": "LEADS013902-en", "job_description": "Develop Broker Partnerships: Identify potential partnerships that align with National Benefit Brokers' strategic goals. Develop and nurture these relationships to create mutually beneficial alliances. Strategic Planning: Develop and execute a strategic partnership growth plan for Broker related partnerships. Ensure alignment with the company's overall business objectives. Negotiation and Deal Management: Lead negotiations to establish partnership agreements. Manage the entire partnership lifecycle, from initial contact through to contract signing and execution. Collaboration: Work closely with internal teams including sales, alliances, marketing, product development, sales enablement and legal to ensure successful partnership execution. Performance Monitoring: Track and analyze the performance of partnerships. Use data to optimize and enhance the value of these relationships. Quarterly Business Reviews: Conduct quarterly business reviews with partners to assess performance, address issues, and identify opportunities for growth and improvement. Build and Maintain Executive-Level Relationships: Establish and maintain strong relationships with executive-level stakeholders within partner organizations to ensure alignment and drive strategic initiatives. Increasing UKG Mindshare: Develop and implement strategies to increase UKG (Ultimate Kronos Group) mindshare within the partner ecosystem. Ensuring Brokers are Informed: Ensure brokers are always informed and educated on the latest UKG offerings through regular updates, training sessions, and communication. Lead Generating Programs: Roll out jointly developed lead-generating programs to be executed at the field level, ensuring effective implementation and tracking of results. Market Analysis: Stay informed about industry trends and competitive landscape to identify new opportunities for partnerships. Reporting: Prepare regular reports on partnership activities, performance, and outcomes for senior management. Key Metrics: Revenue Growth from Partnerships: Measure the increase in revenue directly attributable to partnerships managed by the Alliance Partnership Manager. Lead Generation: Evaluate the number of leads generated through partnership activities and programs. Partner Satisfaction: Conduct surveys to assess the satisfaction levels of partners with the collaboration and support provided. Quarterly Business Reviews (QBR) Completion: Track the completion and outcomes of quarterly business reviews with partners. Executive-Level Engagement: Measure the frequency and quality of interactions with executive-level stakeholders within partner organizations. Training and Education: Monitor the number of training sessions conducted and the level of broker engagement with the latest UKG offerings. Innovation and Co-Development: Track the number of co-developed products or innovations resulting from partnerships. Mindshare Increase: Measure the increase in UKG mindshare within the partner ecosystem through surveys and market analysis. Program Rollout Success: Evaluate the effectiveness and impact of lead-generating programs rolled out at the field level. 8+ years' experience in Business Development, Consulting, Software Sales, and/or Alliance 5+ years' experience working with Benefit Brokers in a sales, lead generation capacity Strategic thinker: ability to envision the future for our partners within their area of influence and share that vision broadly. Proven history of success with demonstrated ability to thrive in a demanding environment. Excellent verbal/written communication skills, including strong presentation skills (including PPT) Effective collaborator with the ability to quickly build relationship with partners and sales leaders. Team player with the ability to work independently. Ability to develop trusting relationship - sales & partners.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382571963", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893382798316, "name": "Product Support Representative", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1752029380, "t_create": 1749620581, "ats_job_id": "5368d664-e410-4e90-abb3-1a86b8ac611b", "display_job_id": "PRODU014188", "type": "ATS", "id_locale": "PRODU014188-en", "job_description": "Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings, scope documents, and current department policies and procedures to provide accurate solutions to customers and internal support representatives. Handle highly escalated, urgent, difficult or sensitive situations. Contribute to knowledge base article creation and usage. Participation in on-call rotations is required to provide occasional after-hours support. 2+ years of hands-on experience in customer service/support environment Proficiency with SQL Proficiency with Microsoft Suite Applications including, Word, Excel, Outlook, and Teams Strong decision-making ability Bachelor's Degree: MIS, CIS, CS preferred or equivalent work experience Knowledge of Payroll, Human Resources & HR Benefits Understanding of Salesforce", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382798316", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893383081934, "name": "Principal Product Manager", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Product", "business_unit": "Product", "t_update": 1752036390, "t_create": 1750877338, "ats_job_id": "408eefb0-6920-46fd-ad81-138e97603408", "display_job_id": "PRINC014566", "type": "ATS", "id_locale": "PRINC014566-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role The UKG Pro HR Product team is looking for an experienced Product Manager to join our product team. As a Principal Product Manager, you will be responsible for our product plans to drive innovative business strategy and execution of key solutions for UKG's HR solution. In this role, you will work with a highly skilled, diverse group of people across the company and globe to address our top customer needs. Qualified candidates are highly motivated, innovative and solution-driven with experience in defining and delivering forward-thinking end-to-end solutions across the entire suite. Ideal candidates have experience working closely with product and engineering leaders and teams, enabling the development of enterprise-level solutions to support high scale, multi-tenant, software as a service product suite. Responsibilities Will Include \\- Partnering with our other product leaders, product marketing, user experience design, research, engineering, architecture, customer support, etc. to build, test, and deliver new product experiences for our customers \\- Aligning functionality to business goals with measurable business impact \\- Setting the vision and strategy for your products and services that serve both external and internal customers across different business verticals \\- Exhibiting abundant imagination, but also ruthlessly prioritizing. (Saying \"No\" isn't difficult for you.) \\- Being able to go deep into both technical huddles with engineers/architects and lead/participate in strategic discussions with executives \\- Managing competing priorities with consistency and transparency \\- Successfully collaborating with partners throughout the company to ensure success \\- Ability to understand competitor offerings and work to provide a solution that is a clear differentiator Minimum Required Qualifications \\- Bachelor's Degree in a business discipline or equivalent combination of education and experience \\- 7+ years in product management at a technology-driven organization, ideally in a global environment Preferred -You have previous experience in the HCM technology- You're an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach -You have a history of listening to customers, understanding their needs and creating improvements to meet those needs -You have a strong track record of shaping and executing strategy for products through a roadmap and tight collaboration with engineering -You learn new technologies quickly and can comfortably and effectively discuss the tradeoffs and benefits of various approaches with your product/engineering peers -You're committed to collaboration and can work well with other business units to build iterative solutions that continuously deliver value -You are passionate about product management as a practice -You are a firm believer in a growth-based change mindset Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $142,100.00 to $204,200.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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