human resources jobs in UKG

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Update, create, and manage HR business processes and Standard Operating Procedures (SOPs), while defining and recommending process improvements. Gather information to identify and solve problems with little or no precedent, and recommend process improvements. Manage escalations with employees and coordinate resolutions with appropriate Centers of Excellence (COEs). Create and manage process document requirements for new and existing programs/categories. Serve as a lead for the team in areas of ownership, allocating work and providing guidance to team members. Create and execute training for areas of ownership. Work autonomously within established procedures and practices. Support global HR program initiatives Collaborate effectively with the global People Solutions team. 5+ years of experience in an HR/HR Operations role. Knowledge of HR policies, procedures, and regulations. Bachelor's degree in Human Resources, Business Administration, or a related field. Strong communication and interpersonal skills. Attention to detail and ability to handle sensitive information. Proficiency in HRIS (Human Resources Information System) and MS Office applications. Strong problem-solving skills and a customer service orientation. Flexibility to adapt to changing priorities and work in a dynamic environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381901511", "isPrivate": false, "latlongs": "52.2836185,-7.1498708"}, {"id": 893380175188, "name": "Sr. Director Talent Acquisition", "location": "Pune City,India", "locations": ["Pune City,India", "Noida,UP,India"], "hot": 0, "department": "Human Resources", "business_unit": "Human Resources", "t_update": 1747158192, "t_create": 1737536728, "ats_job_id": "f7e056c6-e167-4767-be7a-51ca6a044c4e", "display_job_id": "SRDIR011241", "type": "ATS", "id_locale": "SRDIR011241-en", "job_description": "Work closely with senior leaders to understand their specific talent needs, provide market insights and provide council on the right approach to drive growth Build recruitment strategies that meet the needs of the business whilst factoring in local market conditions Develop and promote a compelling employer brand that resonates with potential candidates. Implement strategies to promote diversity and inclusion within the recruitment process. Build and maintain relationships with potential candidates, industry professionals, and educational institutions Bachelor's degree in Human Resources, Business Administration, or a related field 15+ years of experience in recruitment, with at least 8 years in a leadership role managing front line managers Previous experience working in a global Product/SaaS organisation Proven track record of successfully working with senior executives in a fast-paced, dynamic environment. Strong understanding of compensation, employment laws, and market trends in India. Exceptional interpersonal and communication skills, with the ability to influence and build credibility with senior stakeholders. Demonstrated experience in driving diversity and inclusion initiatives in recruitment. High level of discretion and integrity in handling confidential information.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380175188", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893381634657, "name": "Bilingual Lead Canadian Product Support Representative/ Repr\u00e9sentant(e) principal(e) de l\u2019assistance produit (Bilingue)", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1747078724, "t_create": 1744904177, "ats_job_id": "d2809f4f-0264-4885-ba28-d34dbc002e7a", "display_job_id": "LEADP013149", "type": "ATS", "id_locale": "LEADP013149-en", "job_description": "Problem Solving Excellence: Leverage payroll, HR or tax expertise, and industry-specific knowledge to ensure timely and comprehensive resolution of customer support issues Escalated Issue Management: Engage in escalated customer circumstances and drive to successful resolution Product Mastery: Attain expert-level proficiency across multiple UKG product lines Coaching and Mentorship: Positively influence peers through coaching and mentoring Product Enablement: Assist in product enablement efforts Adherence to Standards: Model adherence to standard operating procedures and policies After-Hours Support: Participate in on-call rotations for occasional after-hours support Excellence en matiere de resolution de problemes : Tirer parti de l'expertise en matiere de paie, de ressources humaines ou d'impot, ainsi que des connaissances sectorielles, afin de garantir une resolution rapide et complete des problemes d'assistance aux clients. Gestion des problemes escalades : S'engager dans des situations d'escalade de la part des clients et les conduire a une resolution reussie Maitrise des produits : Atteindre un niveau d'expertise sur plusieurs gammes de produits UKG Accompagnement professionnel et mentorat : Influencer positivement les pairs par le biais de l'accompagnement professionnel et du mentorat Mise en oeuvre des produits : Participer aux efforts de mise en oeuvre des produits Respect des normes : Respecter les procedures et politiques operationnelles normalisees Assistance en dehors des heures de bureau : Participer a des rotations de garde pour une assistance occasionnelle en dehors des heures de travail. \u00c0 propos de vous : 5+ years of experience as a practitioner or software support with expert-level experience in at least one of the following domains: HCM, Payroll, HR and/or Taxes in Canadian domain Bilingual in English and French language required (both written and verbal) Proven track record of problem-solving complex issues Exceptional written and verbal communication and customer service skills Ability to effectively present in group settings Thrives working in a highly collaborative team environment 3+ years of experience working with UKG Pro suite of products Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Professional in Human Resources (PHR) or equivalent certification Knowledge of support tools, such as Salesforce, RingCentral, and remote access tools Plus de 5 ans d'experience en tant que specialiste ou assistance logicielle avec une experience de niveau expert dans au moins l'un des domaines suivants : GCH, paie, RH et/ou impots dans le domaine canadien Bilinguisme fran\u00e7ais et anglais (parle et ecrit) est requis Experience averee dans la resolution de problemes complexes Competences exceptionnelles en matiere de communication ecrite et orale et de service a la clientele Capacite a presenter efficacement des exposes en groupe Aime travailler dans un environnement d'equipe hautement collaboratif Plus de 3 ans d'experience avec la suite de produits UKG Pro Professionnel(le) certifie(e) de la paie (CPP), certification fondamentale de la paie (FPC), professionnel(le) des ressources humaines (PHR) ou certification equivalente Connaissance des outils d'assistance, notamment Salesforce, RingCentral et les outils d'acces a distance", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381634657", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893379856876, "name": "Sr Solution Consultant", "location": "Bracknell,BRKSHE,United Kingdom of Great Britain and Nort", "locations": ["Bracknell,BRKSHE,United Kingdom of Great Britain and Nort"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1747091117, "t_create": 1734977769, "ats_job_id": "2709ce35-9fef-43fa-8b8a-99ba2fd283ce", "display_job_id": "SRSOL010607", "type": "ATS", "id_locale": "SRSOL010607-en", "job_description": "Actively participate or Lead in Client Configuration design, build, test and deployment activities Work closely with other resources on new client implementation, upgrade, and change order projects Proactively consult on best practice methodology, configuration design and build activities to ensure client success Solution presenting Drive all client system requirements and collaborate with client and resources for project related decisions Utilize technical ability to prioritize issues and respond appropriately to multiple critical situations Research application questions by setting up scenarios and testing the application Analyze customer configurations and resolve or work around set up issues Provide significant transfer of product knowledge to our customers Solid experience in system consulting, implementation, or technical support roles, preferably in workforce management or similar software solutions. Bachelor's degree in Computer Science, Information Systems, Business Administration. Strong proficiency in system configuration, design, and deployment in enterprise-level environments. Experience with cloud-based applications, SaaS models, and enterprise systems integrations. Proficient in SQL, scripting languages, or similar technical skills to analyze and resolve system issues. Familiarity with workforce management software or similar HR, payroll, or time tracking systems. Familiarity with project management methodologies (e.g., Agile, Waterfall) and experience working within structured implementation processes. Demonstrated ability to meet project milestones, deadlines, and ensure successful client outcomes.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379856876", "isPrivate": false, "latlongs": "51.4141323,-0.7525809"}, {"id": 893378740338, "name": "Enterprise Account Executive- K12 (Northeast Territory)", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747062476, "t_create": 1728489354, "ats_job_id": "f49ea6ea-dd3f-4c94-9bec-9da1b9435e37", "display_job_id": "ACCOU009335", "type": "ATS", "id_locale": "ACCOU009335-en", "job_description": "Developing a detailed territory plan to include specific account strategies to effectively penetrate accounts Prospecting and identifying new business opportunities On-going pipeline development (pipeline should always be 3X annual quota) Identifying and creating a compelling business need and ROI for each prospect Creating and communicating the value of UKG solution in order to successfully engage, and sell to, C-level decision makers of K-12 school districts Ability to successfully \"quarterback\" a deal through the entire sales life cycle by building relationships and collaborating with key stakeholders (internal and external) Consistently keep Salesforce.com updated with accurate account/prospect status and other pertinent information 5+ years proven success selling Cloud/SaaS based software solutions at the C level 2+ years K-12 school district or Public Sector selling experience Territory will consist of IL, IN, MI, OH, PA, NY, CT, MD, MA, DE Consistently exceeded a $1M+ quota. Experience selling deals over $100,000 ACV and managing sales cycles between 6 and 9 months Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology Experience selling a Workforce Management or Human Capital Management (HCM) software solution", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378740338", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893380361708, "name": "Payroll Compliance Advisor", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Product", "business_unit": "Product", "t_update": 1747151474, "t_create": 1738694825, "ats_job_id": "20f14494-3311-4c72-b25d-70dba8ef5f6c", "display_job_id": "PRODU011525", "type": "ATS", "id_locale": "PRODU011525-en", "job_description": "Your primary responsibility will be to research and interpret compliance requirements, translating them into actionable steps for our development teams. You'll be the link between the ever-changing regulatory landscape and our cutting-edge payroll products. Bachelor's degree in accounting, finance, or a related field preferred Minimum 2 years of experience in Canadian payroll compliance or a similar role Fluent in French, with excellent communication and interpersonal skills Ability to prioritize, manage deadlines, and work independently Proficient in Microsoft Office Suite and research databases Have experience working with Canadian government agencies to obtain specific payroll requirements Excel at juggling multiple tasks and managing deadlines Enjoy being the \"go-to\" person for all things compliance Stay enthusiastic about learning and keeping up with emerging trends in the payroll industry Diplome universitaire en comptabilite, finance ou dans un domaine connexe (souhaite) Minimum de 3 ans d'experience en conformite de la paie canadienne ou dans un role similaire Solides competences analytiques et en recherche Excellentes competences en communication et en relations interpersonnelles Capacite a gerer les priorites, respecter les delais et travailler de maniere autonome Maitrise de la suite Microsoft Office et des bases de donnees de recherche Experience en collaboration avec les organismes gouvernementaux canadiens pour obtenir des exigences precises en matiere de paie Aptitude a gerer plusieurs taches simultanement et a respecter les echeances Role de reference en matiere de conformite, apprecie(e) pour son expertise Passion pour l'apprentissage continu et le suivi des tendances emergentes dans l'industrie de la paie Experience avec UKG Pro Payroll (un atout)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380361708", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381646939, "name": "Retail- Industry Marketing- Sr Principal", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747157223, "t_create": 1745000620, "ats_job_id": "5a92f91d-e409-40f0-8a2b-e2f97fc68586", "display_job_id": "HEALT013175", "type": "ATS", "id_locale": "HEALT013175-en", "job_description": "Strategy Development: Take UKG's overall strategy and solution set and tailor it to support the unique needs of retailers and hospitality providers. Trend Analysis: Conduct thorough market research and analysis to identify the macroeconomic trends impacting retail and map them to the challenges UKG solves and the value it delivers Collaboration: Work closely with cross-functional teams, including sales, marketing, product development, and customer success, to ensure alignment and successful execution of the industry strategy. Influence & Thought Leadership: Serve as a thought leader and industry expert, representing the company through written and spoken communication during sales cycles, at industry events, supporting demand creation, participating in industry associations, and representing UKG in media engagements. Customer Engagement: Build and maintain strong relationships with key customers and UKG stakeholders in the retail sector to understand customer needs and outcomes. This would be activated by your ability to recruit customers to develop success stories and develop a customer advisory board Innovation: Through your expertise and knowledge of the market increase the value of the UKG offering by tailoring our messaging to ensure it resonates with retail customers' unique needs and take back insights gained from your interactions with the market to influence the product road map and ecosystem strategy. Bachelor's degree in Business, Human Resources, or a related field Minimum of 10 years of experience in the retail industry working with significant experience managing store teams Strong critical thinking skills and demonstrated creativity. Exceptional communication and interpersonal skills that can create and nurture relationships with a wide variety of stakeholders. Understanding of Human Capital Management software and its applications in the retail sector. A passion for Retail industries and the workforce Excellent political and business judgment Strong reputation for ethical conduct and unquestionable integrity Team player capable of performing independently Strategic thinker with demonstrated skills to swiftly execute Demonstrated success in aligning with business needs with compelling HCM solutions The ability to understand how software can generate ROI for our customers The ability to understand how product features address industry challenges Influences internal/ external business and/or regulatory issues; makes decisions that have significant impact on UKG and/or the UKG's existing customers and prospective customers.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381646939", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893381542824, "name": "Learning Program Manager", "location": "Montevideo,Uruguay", "locations": ["Montevideo,Uruguay"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1747097606, "t_create": 1744713244, "ats_job_id": "052f2794-8e57-488b-95f2-50f4698b5d94", "display_job_id": "LEARN013066", "type": "ATS", "id_locale": "LEARN013066-en", "job_description": "Bachelor's degree in education, Human Resources, Business Administration, or a related field or equivalent experience. 2-3 years of experience in learning program management and/or trainer/facilitator role. 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This individual will demonstrate the ability to work collaboratively across all relevant UKG functions and departments, such as with senior leadership, product development, marketing, and sales, ensuring that current workforce challenges and future healthcare trends are translated in UKG's solutions. This position requires a flexible and innovative style to meet demands from across UKG, including deadline and budget requirements. The CNE maintains an executive presence at national industry meetings, events, and committees as UKG's key healthcare spokesperson. Master's degree or higher in a healthcare-related field, such as nursing, informatics, healthcare administration, or business A current RN License A minimum of 7-10 years of experience in healthcare senior management and workforce operations, including developing and understanding the business case for using technology solutions in workforce management. 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Coordinating and directing appropriate pre-sales, professional services and other support resources to successfully deliver solutions to clients. Minimum of 5 years of proven success in driving new business sales, successful experience within an enterprise IT / software Solution / SaaS solution. Excellent written and verbal communication in both Dutch and English Previous experience selling into Manufacturing, Logistics & Distribution services or Retail would be advantageous. Excellent communication and presentation skills, with the ability to present a clear business case with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. 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