information technology jobs in UKG

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Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380219658", "isPrivate": false, "latlongs": "28.5355161,77.3910265"}, {"id": 893380125560, "name": "Sr Information Security Engineer", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Security/Privacy & Risk", "business_unit": "Security/Privacy & Risk", "t_update": 1745013340, "t_create": 1737355985, "ats_job_id": "e9af722b-80d8-4df6-a028-72f5807b2725", "display_job_id": "SRINF011121", "type": "ATS", "id_locale": "SRINF011121-en", "job_description": "Minimum five (5) years of experience in a Network Security Engineering role working with Firewalls, DDOS/WAF, IPS and ZTNA Solid understanding of network protocols, including TCP/IP, DNS, DHCP, and routing protocols Experience with firewall administration, VPN configuration, and network intrusion detection/prevention systems DLP - (e.g. MS Purview, Conditional access, CASB solutions) Public Cloud (eg.. AWS, Azure, or GCP) ZTNA solutions (eg. Zscaler, Axis, Prisma Access) DDOS/WAF (eg. Cloudflare, Silverline, Cloud Armor) Firewalls/IDS/Network Detection and Response tools Bachelors or Masters in Information Systems, Information Security, or related fields Relevant certifications such as CISSP, CISA, CISM, or CCNP Security Perform implementations and configuration of network security technologies Apply Zero Trust principals to control network access to resources Recommend, create, and maintain security configuration baselines to be used to harden systems Ensure all systems security operations and maintenance activities are properly documented and updated. Automate manual tasks for improved efficiencies (eg.. infrastructure as code) Support Enterprise Risk with audits and compliance initiatives Assist in developing requirements and driving deliverables Strong knowledge and understanding of both network and application layer firewall concepts Hands-on experience with Enterprise Class firewalls Knowledge of security frameworks including NIST, ISO, CIS, OWASP 10, etc Understanding of SSL/TLS certificates and implementation (Private and public key infrastructure) Working knowledge with Powershell, Ansible, Terraform, RegEx, Chef or Puppet are preferred - strongly encouraged Experience with Public Cloud provider infrastructure, system deployments and product release operations a plus strongly encouraged Excellent written and verbal communication skills Excellent teamwork and collaboration skills Results oriented, high energy, self-motivated", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380125560", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893381150584, "name": "Principal Technical Program Manager", "location": "Pune City,India", "locations": ["Pune City,India"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1745062451, "t_create": 1742906917, "ats_job_id": "7a44e27d-b7a7-4680-98fb-7f86108ddeff", "display_job_id": "PRINC012514", "type": "ATS", "id_locale": "PRINC012514-en", "job_description": "Learn more at www.ukg.com/careers #WeAreUKG Bachelor's degree in Computer Science, Engineering, or a related field 8-11 years' experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Flexibility to adapt work schedule to work across multiple timezones as needed Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Strong Cross-functional team experience with various business centric Exceptional problem-solving abilities and a keen attention to detail Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects. Experience creating and maintaining project plans and reporting status to senior leaders Master's degree in Computer Science, Engineering, or a related field Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships. Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives. Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues. Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization. Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381150584", "isPrivate": false, "latlongs": "18.5204303,73.8567437"}, {"id": 893380643527, "name": "Lead Business Process Consultant", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1745042551, "t_create": 1740975233, "ats_job_id": "b0cd1414-dac7-4ed8-92d6-198f4d11ee4b", "display_job_id": "LEADB012029", "type": "ATS", "id_locale": "LEADB012029-en", "job_description": "Document current state end-to-end business processes using business process modeling notations. Proactively identify opportunities for process efficiencies through process changes and system enhancements. Lead process redesign workshops to drive improvements. Monitor process performance and provide ongoing feedback. Build and maintain relationships with corporate and regional stakeholders. Collaborate with the global user community to understand new initiatives that may lead to updated processes. Identify process adherence issues and corresponding training opportunities for the broader user community. Partner with business units and IT Business System Analysts to ensure system enhancement requirements are clear, documented, and approved. Collaborate with business units to ensure appropriate test plans are in place for each documented business process. Develop and recommend strategies to optimize business processes and projects. Perform market research and analysis to identify strengths and weaknesses in operations. Lead and mentor junior consultants, providing guidance and support. Facilitate change management and training for staff affected by new processes. Conduct cost-benefit analyses to support the implementation of new processes. 7-10+ years of experience with BPMN, EPC, HPM, and proficiency with business process modeling tools. 7-10+ years of experience leading process improvement initiatives, conducting cost-benefit analyses, and identifying opportunities for process efficiencies through system enhancements. Experience in leading and mentoring junior consultants, providing guidance and support. Ability to build and maintain relationships with corporate and regional stakeholders and collaborate with the global user community. Experience facilitating change management and training for staff affected by new processes. Strong analytical and problem-solving abilities, with the capability to perform market research and analysis to identify strengths and weaknesses in operations. Excellent verbal and written communication skills, with proficiency in documenting business requirements and providing ongoing feedback. Experience with Oracle EBS, Salesforce.com, Cognos, and other large ERP/CRM/BI solutions. Experience supporting a global organization and understanding new initiatives that may lead to updated processes. Ability to manage multiple priorities in a fast-paced environment, ensuring appropriate test plans are in place for each documented business process. Six Sigma certification and experience with ISO certification processes Partner with business units and IT Business System Analysts to ensure system enhancement requirements are clear, documented, and approved. Identify process adherence issues and corresponding training opportunities for the broader user community.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380643527", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893380643528, "name": "Sr Business Process Analyst", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1744984295, "t_create": 1740974741, "ats_job_id": "ace92568-e0fd-4b8d-9df8-fc9e7ed4a47c", "display_job_id": "SRBUS012028", "type": "ATS", "id_locale": "SRBUS012028-en", "job_description": "Document Processes: Assist in capturing current state end-to-end business processes using business process modeling notations. Identify Efficiencies: Help identify opportunities for process improvements and efficiencies. Lead Workshops: Lead and facilitate process redesign workshops, Kaizen events and Gemba Walk. Build Relationships: Build strong relationships with corporate and regional stakeholders. Collaborate Globally: Work closely with the global user community to understand and support new initiatives. Monitor Performance: Monitor process performance and provide actionable improvement recommendation. Continuous Improvement: Identify process adherence issues and training opportunities for the broader user community. Requirements and Documentation: Partner with business units and IT Business System Analysts to ensure clear, documented, and signed-off Business requirements. Testing Support: Ensure appropriate test plans are in place for each documented business process. Continuous Learning: Stay updated with industry best practices and emerging trends in business process management. 3-5 years of experience as a business-facing analyst. Expertise in business process modeling (BPMN, EPC, HPM, etc.) and modeling tools. Experience with large ERP solutions such as Oracle EBS. Experience with large CRM solutions such as Salesforce.com. Ability to manage multiple priorities in a fast-paced environment. Ability to work independently and as part of a team. Experience with Data Analysis Tools: Proficiency in tools like SQL, Tableau, or Power BI. Experience with Process Improvement Methodologies: Lean, Kaizen, or other continuous improvement methodologies. Industry-Specific Experience: Experience in specific industries such as finance, healthcare, or manufacturing. Technical Skills: Knowledge of programming languages such as Python or R for data analysis. Leadership Experience: Proven experience in leading and mentoring teams. Stakeholder Management: Strong skills in managing and communicating with stakeholders at various levels. Project Management Certification: PMP (Project Management Professional) or PRINCE2 certification.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380643528", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893380605648, "name": "IT Software Engineer", "location": "Noida,UP,India", "locations": ["Noida,UP,India"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1745072841, "t_create": 1740663385, "ats_job_id": "ecd76bfb-e244-4b4c-a352-5e92f237b10e", "display_job_id": "ITSOF012003", "type": "ATS", "id_locale": "ITSOF012003-en", "job_description": "Work hours: 3:00 PM - 00:00 AM IST/ Flexible Configuration and Scripting: Configure and script on the ServiceNow platform, including UI policies, business rules, client scripts, and server-side scripting to enhance functionality and user experience. Strong Hands-on experience on UI/UX designing. Strong experience in designing web components using AngularJS, ReactJS, JavaScript, CSS. Service portal - Creating custom widgets, Pages and understanding of existing custom widgets. Strong technical knowledge in: Menus, UI/Forms, UI Actions, Content Management, UI page, UI Builder, Web Services, and Jelly. Strong knowledge of AngularJS, JavaScript (with Widget customizations). Workflow Automation: Create and optimize workflows and orchestration processes within ServiceNow to automate routine tasks and streamline business processes. Service Catalog: Develop and maintain the Service Catalog, including the creation of catalog items, variables, and associated workflows to support IT and non-IT service requests. Reporting and Dashboards: Create and maintain reports, dashboards, and performance analytics to provide real-time insights into service management and operational efficiency. Perform day to day support, administration, and maintenance of the ServiceNow platform Manage and prioritize incidents and tasks assigned to the group Work directly with users to resolve Incidents and complete tasks within ServiceNow Develop clear and concise technical and process knowledge articles for the team Work with developers on defects found in the platform", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380605648", "isPrivate": false, "latlongs": "28.5355161,77.3910265"}, {"id": 893380408696, "name": "Sr Business Systems Analyst - Gainsight", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1744984221, "t_create": 1738946896, "ats_job_id": "07254ee5-7419-4b03-9db2-d11593570bac", "display_job_id": "SRBUS011661", "type": "ATS", "id_locale": "SRBUS011661-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the role: Requirements Analysis: Lead requirements elicitation discussions with business stakeholders to understand current pain points and desired outcomes of requested solutions. Document and elaborate user stories or business requirements documents. Administers and provides support for the Customer Success Management (CSM) application (currently Gainsight), ensuring optimal functionality and user experience. Collaborates with the Customer Success Management team to understand business needs and configure the CSM application accordingly Supports Salesforce integration with the CSM application, troubleshooting issues and maintaining data integrity. Solution Vision and Roadmap: Execute responsibilities with an understanding of the product vision, strategic objectives, and priorities. Solution Design: Leveraging your understanding of current technology solutions and business requirements, design new/enhanced systems solutions that are technically sound, deliver business value and meet desired outcomes. Lead and facilitate functional design, configuration specifications, and process and data-modeling. Software Development: Build, test, and implement clean, efficient, and maintainable solutions based on UKG requirements leveraging out-of-box functionality wherever possible, favoring configuration over code. Solutions must be scalable and meet security requirements. Analyze and maintain system configurations to satisfy business requirements. Testing: Build testable software solutions, define and execute test cases. Provide functional solution demonstrations and lead user testing sessions when applicable that result in user acceptance. Architectural Design: Participate in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring scalability, reliability, and maintainability. Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed. Technical Collaboration: Participate in the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Collaborate regularly with technical leads, developers, and integration developers on functional and technical requirements to implement enhancements or application integrations to satisfy business requirements. Project Delivery: Manage the execution and delivery of features. In collaboration with technical project managers, ensure project priorities and deadlines are met successfully on time and with quality. Stakeholder Management: Provide clear communication to team members and business stakeholders related to requirements, issues, and solution delivery. Build collaborative relationships both within Digital and Business teams. Mentorship: Provide technical mentorship and guidance to junior engineers, fostering a culture of learning and growth mindset. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action and provide recommendations to optimize service performance. Lead and conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Agile Practices: Keep abreast of Agile/Scrum best practices and new trends including delivery through a DevOps Model. Take ownership of the work from requirements to design, development, testing, deployment and maintenance of solutions in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within Digital and Business teams (E.g., CoPilot, GenAI). Minimum Qualifications: Bachelor's degree in Computer Science, Business Administration, Engineering, or equivalent practical experience. 3+ years of business systems analysis or professional software development experience 3+ years of global CRM experience, including understanding of several of the following Lead to Cash processes: lead management, accounts, contacts, opportunity management, territory management, sales forecasting, quoting, pricing, product lifecycle management, order management, subscription contracts, sales compensation, billing, renewals, amendments. 2+ years working with Salesforce.com Salesforce Administrator certification required Solid understanding of Salesforce capabilities, tools, and best practices, as well as production support and maintenance of Salesforce Sales Cloud and/or Revenue Cloud (CPQ + Billing). Experience with CSM solutions such as Gainsight. Familiarity with CSM business processes and Gainsight administration preferred. Experience in agile development practices Preferred Qualifications: Familiarity with any of the following systems: Salesforce Einstein, Eloqua, Gainsight, Dun & Bradstreet, Conga, DocuSign, Qualtrics, Varicent, Zoura RevPro, Oracle EBS, Microsoft Dynamics 365 Experience with foundational data, such as Accounts and Contacts Salesforce Advanced Administrator certification Salesforce Sales Cloud Consultant certification Salesforce CPQ Specialist certification Familiarity with ServiceNow or a similar ITSM tool Familiarity with CI/CD pipelines and test automation tools. Commitment to continuous learning and professional development Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Work closely with QA analysts and may perform functional, regression, unit, and user acceptance testing. Manage Azure DevOps work items and dashboards, ServiceNow Support Tickets, and be active contributor to daily stand ups. Build and maintain relationships with stakeholders across Accounting & Finance. At least 5+ years of ERP implementation experience At least 2+ years of ERP implementation experience with Microsoft D365 Finance & Operations solution Bachelor's degree in information systems, Business Administration or related discipline or equivalent work experience. Accounting and Finance project experience across Procure to Pay including but not limited to Procurement and Sourcing, Accounts Payable, Inventory Management, Master Planning, Product Information Management, Production Control, Vendor Collaboration, Warehouse Management, Tax, Security, and User provisioning. 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Experience in SQL for data querying, manipulation, and analysis, including experience with advanced SQL features like window functions and CTEs. Experience using Python libraries like Pandas, NumPy, and Dask for data cleaning, transformation, and feature engineering. Strong understanding of statistical concepts, hypothesis testing, and data analysis. Experience working in an Agile environment following Scrum methodology. Excellent communication and presentation skills, with the ability to clearly convey technical concepts to non-technical audiences. Ability to work independently and as part of a team, contributing to a collaborative and positive work environment. Strong problem-solving skills and a passion for data-driven decision making. Experience working in a SaaS environment is a plus. Bonus Points: Experience with Natural Language Processing (NLP), Large Language Models (LLMs), Natural Language Understanding (NLU), and Retrieval Augmented Generation (RAG) techniques, or other Generative AI technologies. 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Provide functional solution demonstrations and lead user testing sessions when applicable that result in user acceptance. Architectural Design: Participate in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring scalability, reliability, and maintainability. Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed. Technical Leadership: Lead the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Collaborate regularly with technical leads, developers, and integration developers on functional and technical requirements to implement enhancements or application integrations to satisfy business requirements. Project Management: Manage the execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Stakeholder Management: Provide clear communication to team members and business stakeholders related to requirements, issues, and solution delivery. Build collaborative relationships both within Digital and Business teams. Mentorship: Provide technical mentorship and guidance to junior engineers, fostering a culture of learning and growth mindset. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action and provide recommendations to optimize service performance. Lead and conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. 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