Senior Manager, IT Change Management | United States

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And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose. We\u2019re united by purpose, inspired by you.\u00a0 About the Team\u00a0 We are seeking a strategic and people-centric Sr. Manager of IT Change Management to introduce and lead a change enablement function across 4\u20135 multi-year, enterprise-wide technology transformations. These include the implementation of an employee AI Center of Excellence, employee experience transformation, and the consolidation/modernization of duplicate employee applications and tools.\u00a0 About the Role\u00a0 This role focuses on addressing the human element in the change process, ensuring synchronization with technical aspects to promote seamless transitions. Help employees stay engaged, enhancing productivity and morale.\u00a0 Key Responsibilities:\u00a0 Change Strategy &amp; Planning\u00a0 Define the vision and objectives for each technology initiative.\u00a0 Assess the impact of IT changes on employees, business stakeholders, and customers.\u00a0 Develop structured change enablement roadmaps with clear milestones.\u00a0 Identify key risks and develop mitigation strategies.\u00a0 Stakeholder Engagement &amp; Communication\u00a0 Identify and analyze key stakeholders who will be impacted by the change.\u00a0 Develop a stakeholder engagement plan to ensure their involvement and support throughout the change process.\u00a0 Communicate the vision, goals, and benefits of the change to all stakeholders.\u00a0 Establish open and transparent communication channels to address concerns and provide updates.\u00a0 Foster a culture of collaboration and inclusivity to ensure stakeholder buy-in and commitment.to address concerns and provide updates.\u00a0 Technology Adoption &amp; Enablement\u00a0 Design and implement training programs for employees adopting new systems.\u00a0 Establish support mechanisms (e.g., service desk, user guides, champions).\u00a0 Monitor adoption rates and refine enablement strategies.\u00a0 Promote self-service resources to ease transitions.\u00a0 Continuous Improvement &amp; Change Sustainability\u00a0 Establish metrics and key performance indicators (KPIs) to measure the success of the change initiatives.\u00a0 Conduct regular assessments and evaluations to identify areas for improvement.\u00a0 Use data and feedback to make informed decisions and adjustments to the change management strategy.\u00a0 Foster a culture of continuous improvement by encouraging innovation and learning.\u00a0 Ensure that the changes are sustainable and become an integral part of the organization's operations.\u00a0 Ensure long-term sustainability of implemented changes.\u00a0 About You\u00a0 Basic Qualifications\u00a0\u00a0\u00a0 Bachelor\u2019s degree in Organizational Change, Business, IT, or related field\u00a0 7+ years of experience in change management, organizational development, or IT transformation.\u00a0 Proven experience leading enterprise-wide change initiatives.\u00a0 Strong understanding of change management methodologies (e.g., ADKAR, Prosci).\u00a0 Excellent communication, stakeholder engagement, and facilitation skills.\u00a0 Experience working in cross-functional, matrixed environments.\u00a0 Preferred Qualifications\u00a0\u00a0 Master\u2019s degree in Business Administration, Organizational Psychology, or related field.\u00a0 Change Management Certification (e.g., Prosci, CCMP).\u00a0 Experience with digital transformation, AI enablement, or employee experience platforms.\u00a0 Familiarity with Agile and DevOps environments.\u00a0 Experience in a global or multi-national organization.\u00a0 Strong data analysis and reporting skills to measure change effectiveness.\u00a0 Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0 Equal Opportunity Employer\u00a0\u00a0 UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 View\u00a0 The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters\u00a0 here .\u00a0\u00a0\u00a0 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u00a0\u00a0 The pay range for this position is $126,300.00\u00a0to\u00a0$185,000.00\u00a0USD, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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