Représentant(e) de la paie / Payroll Representative | Montreal,QC,Canada

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Importer des fichiers dans le systeme de paie a partir de diverses sources et valider les donnees de paie dans les delais. Preparer les paies hors cycle et les verifications manuelles, si necessaire. \u00c9tablir des partenariats solides avec les clients et offrir un service a la clientele de qualite superieure. Identifier les sources d'insatisfaction des clients, proposer des solutions et collaborer avec le chef d'equipe ou le gestionnaire pour les resoudre. \u00c9laborer et respecter les exigences SSAE16 et etre responsable de la conformite de chaque tache effectuee. Participer aux appels recurrents clients et servir de point de contact pour les projets, les taches ou les problemes. Assistance et execution des taches de fin de trimestre, de fin d'annee et d'inscription ouverte. Performs payroll-related functions, including but not limited to payroll processing, audits, and maintenance Performs file imports into payroll system from various sources and validates payroll data in a timely manner Prepares off-cycle payrolls and manual checks as necessary Builds strong partnerships with customers and provides superior customer service Identifies areas of customer dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve Develops and adheres to SSAE16 requirements and is accountable for compliance of each task performed Participates in recurring customer calls and serves as point of contact for projects, tasks or issues Quarter End, Year End, and Open Enrollment assistance and task execution De 1 a 3 ans d'experience dans un environnement de service a la clientele (une experience en gestion de la paie est un atout) Niveau 2 Maitrise de la suite Microsoft Office (Outlook, Word et Excel) Diplome d'associe ou l'equivalent, de 2 a 3 ans d'experience connexe, ou combinaison equivalente de formation et d'experience Capacite d'analyser et de resoudre les problemes grace a une interface et une communication efficaces avec le service a la clientele Capacite de comprendre et de suivre des instructions ecrites et verbales Capacite de traiter efficacement avec un groupe diversifie de personnes a tous les niveaux de l'organisation Experience anterieure avec UKG Pro ou avec un logiciel de traitement de la paie Canada Payroll 1-3 years of experience in a customer service type environment (payroll experience is a plus) Level 2 Proficient use of the Microsoft Office Suite of software (Outlook, Word, and Excel) Associate's degree or equivalent, 2-3 years related experience, or equivalent combination of education and experience Ability to analyze and resolve problems through effective customer service interface and communication Ability to understand and follow written and verbal instructions Ability to deal effectively with a diverse set of individuals at all organizational levels Previous UKG Pro experience or payroll-related processing software processing Canada Payroll Notre destination UKG s'apprete a vivre quelque chose de vraiment special. \u00c0 l'echelle mondiale, nous nous classons deja au premier rang pour la gestion des ressources humaines et au deuxieme rang pour la gestion du capital humain. Des dizaines de millions de personnes travaillant en premiere ligne commencent et terminent leur journee avec notre logiciel, et des milliards de quarts de travail sont geres chaque annee par le biais des solutions UKG aujourd'hui. Pourtant, c'est notre portefeuille de produits alimentes par l'IA et con\u00e7us pour soutenir la clientele de toutes tailles, de tous secteurs et de toutes zones geographiques qui nous propulsera vers des lendemains encore plus radieux! Employeur souscrivant au principe de l'egalite d'acces a l'emploi UKG est fier d'etre un employeur souscrivant au principe de l'egalite d'acces a l'emploi et s'engage a maintenir un milieu de travail diversifie et inclusif. Tous les candidats qualifies seront pris en consideration pour un emploi sans egard a la race, a la couleur, a la religion, au sexe, a l'age, au handicap, a l'etat matrimonial, a la situation familiale, a l'orientation sexuelle, a la grossesse, a l'information genetique, a l'identite de genre, a l'expression de genre, a l'origine nationale, a l'ascendance, au statut de citoyen, au statut d'ancien combattant et a tout autre statut protege par les lois federales, provinciales ou locales contre la discrimination. Accommodement aux handicaps UKG s'engage a fournir un accommodement aux personnes handicapees durant le processus de candidature et d'entrevue. Si vous avez besoin d'un accommodement durant le processus de candidature et d'entrevue, veuillez communiquer avec nous a UKGCareers@ukg.com. 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