product jobs in UKG

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Experience: 10+ year of experience in industry & minimum of 10 years of experience in product management, including a track record of successfully leading and managing product teams. 2. Compensation Management Expertise: Experience building Compensation Management solutions and a deep understanding of compensation domain and best practices. 3. Technical Background: Solid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements - but also to break complex topics into simple terms for diverse audiences. 4. Strategic Thinker: Proven ability to think strategically, develop product strategies, and translate them into actionable plans. 5. Leadership Skills: Demonstrated leadership and team management skills, with the ability to inspire, motivate, and develop high-performing product teams and individuals who reach their potential. 6. Customer-Focused: Deep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus. 7. Strong Communication: Excellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381770039", "isPrivate": false, "latlongs": "28.5355161,77.3910265"}, {"id": 893381641649, "name": "Mgr. Product Management", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States", "Atlanta,GA,United States", "Lowell,MA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746759149, "t_create": 1744962130, "ats_job_id": "c9534b42-3ecc-4307-9b2e-963251bdb412", "display_job_id": "MGRPR013163", "type": "ATS", "id_locale": "MGRPR013163-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. At UKG,\u00a0 our culture \u00a0starts with people. We take great pride in our\u00a0 award-winning \u00a0workplace culture and how it inspires our purpose.\u00a0 About the Role The Manager of Product will contribute to the creation and execution of UKG\u2019s Talent Acquisition product strategy. Most importantly, you will lead a team of talented Product Managers working across critical areas of the recruiting lifecycle and will be responsible for growing and developing the team. We are searching for a leader who thrives on building great products as well as enjoys working in an agile environment to lead products from ideation to delivery.\u00a0You are skilled at serving and partnering with key stakeholders \u2013 from customers and prospects to service and support teams.\u00a0You will play a key role in shaping product direction, scaling high-impact capabilities (especially for frontline and high-volume hiring), and mentoring a team of PMs to grow into the next generation of product leaders. Responsibilities: Supports definition of the product portfolio strategy and direction of investment for recruiting products. Articulates clear product vision aligned to the overall strategy for product. Serves as the voice of the customer and takes an outside-in approach leveraging customer interaction, industry trends, and competitive intelligence as a foundation for product direction and decision making. Serves as expert on current state of the product with relevant metrics, benchmarks, and usage data. Contributes to roadmap definition and empowers the team to fully own and develop the features. Analyses and develops new market opportunities and monitors offering success. Maintains continued awareness of industry changes and compliance changes in Talent Acquisition technology. Creates and collaborates on feature overviews, detailed designs and prototypes, using Agile methodologies. Inspires engineering, UX, and Delivery in order to build products customers love. Fosters a strong product culture for the entire team based in best practices for discovery. Strong stewardship of the product investment and ability to make decisions with competing priorities. Minimum Required Qualifications: 8+ years of experience in Product Management, with 2+ years in a people management role, with a proven record of growing and developing product teams Deep experience building or leading B2B SaaS products \u2013 HR tech or recruiting domain knowledge a strong plus. Ability to balance strategy with execution \u2013 zooming out to define big-picture goals, while also guiding teams through details. Comfortable and experienced presenting to all size audiences and levels Strong business acumen and internal partnership skills Preferred  Completion of Pragmatic Institute's Product Management Certification or similar product training courses Certifications in HR related fields (e.g. PHR, SHRM-CP) Behaviors: In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors: Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one. Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work. Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement. This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers! Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0 UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.\u00a0 View  The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0 The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Developper une connaissance approfondie des produits d'UKG. Analyser, prioriser et resoudre les cas rapidement en appliquant les meilleures pratiques en matiere de depannage. Be the first point of contact for support. Triage and resolve cases expediently utilizing best practice troubleshooting skills. Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, competently using all methods of spoken and written communication. Ensure the customer is always updated on progress of their issue with clear and progressive action plans and next steps. Utilize internal tools to replicate customer configurations, advance cases to next level Engineers/Engineering. Improve UKG's knowledge base by creating, updating, and sharing of articles. Take on additional responsibilities as and when required. Participation in on-call rotations is required to provide occasional after-hours support 2+ years' experience in a fast-paced customer service and/or technical support environment Bilingual in English and French language required (both written and verbal) Demonstrated dedication to customer service and experience managing customer relationships Strong computer skills with a proficiency in successfully learning new technologies quickly Exceptional organizational, time-management and planning skills with a strong attention to detail Excellent written, oral communication, listening and telephone skills Experience de travail avec la suite de produits UKG Experience en ressources humaines et/ou en gestion de la paie.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381634644", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381634657, "name": "Bilingual Lead Canadian Product Support Representative/ Repr\u00e9sentant(e) principal(e) de l\u2019assistance produit (Bilingue)", "location": "Canada", "locations": ["Canada"], "hot": 0, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1746712296, "t_create": 1744904177, "ats_job_id": "d2809f4f-0264-4885-ba28-d34dbc002e7a", "display_job_id": "LEADP013149", "type": "ATS", "id_locale": "LEADP013149-en", "job_description": "Problem Solving Excellence: Leverage payroll, HR or tax expertise, and industry-specific knowledge to ensure timely and comprehensive resolution of customer support issues Escalated Issue Management: Engage in escalated customer circumstances and drive to successful resolution Product Mastery: Attain expert-level proficiency across multiple UKG product lines Coaching and Mentorship: Positively influence peers through coaching and mentoring Product Enablement: Assist in product enablement efforts Adherence to Standards: Model adherence to standard operating procedures and policies After-Hours Support: Participate in on-call rotations for occasional after-hours support Excellence en matiere de resolution de problemes : Tirer parti de l'expertise en matiere de paie, de ressources humaines ou d'impot, ainsi que des connaissances sectorielles, afin de garantir une resolution rapide et complete des problemes d'assistance aux clients. Gestion des problemes escalades : S'engager dans des situations d'escalade de la part des clients et les conduire a une resolution reussie Maitrise des produits : Atteindre un niveau d'expertise sur plusieurs gammes de produits UKG Accompagnement professionnel et mentorat : Influencer positivement les pairs par le biais de l'accompagnement professionnel et du mentorat Mise en oeuvre des produits : Participer aux efforts de mise en oeuvre des produits Respect des normes : Respecter les procedures et politiques operationnelles normalisees Assistance en dehors des heures de bureau : Participer a des rotations de garde pour une assistance occasionnelle en dehors des heures de travail. \u00c0 propos de vous : 5+ years of experience as a practitioner or software support with expert-level experience in at least one of the following domains: HCM, Payroll, HR and/or Taxes in Canadian domain Bilingual in English and French language required (both written and verbal) Proven track record of problem-solving complex issues Exceptional written and verbal communication and customer service skills Ability to effectively present in group settings Thrives working in a highly collaborative team environment 3+ years of experience working with UKG Pro suite of products Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Professional in Human Resources (PHR) or equivalent certification Knowledge of support tools, such as Salesforce, RingCentral, and remote access tools Plus de 5 ans d'experience en tant que specialiste ou assistance logicielle avec une experience de niveau expert dans au moins l'un des domaines suivants : GCH, paie, RH et/ou impots dans le domaine canadien Bilinguisme fran\u00e7ais et anglais (parle et ecrit) est requis Experience averee dans la resolution de problemes complexes Competences exceptionnelles en matiere de communication ecrite et orale et de service a la clientele Capacite a presenter efficacement des exposes en groupe Aime travailler dans un environnement d'equipe hautement collaboratif Plus de 3 ans d'experience avec la suite de produits UKG Pro Professionnel(le) certifie(e) de la paie (CPP), certification fondamentale de la paie (FPC), professionnel(le) des ressources humaines (PHR) ou certification equivalente Connaissance des outils d'assistance, notamment Salesforce, RingCentral et les outils d'acces a distance", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381634657", "isPrivate": false, "latlongs": "56.130366,-106.346771"}, {"id": 893381615290, "name": "Sr Product Manager", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746761419, "t_create": 1744873332, "ats_job_id": "7a6d4ac7-c463-4604-bdb6-e3076e2b5590", "display_job_id": "SRPRO013142", "type": "ATS", "id_locale": "SRPRO013142-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career.  At UKG,\u00a0 our culture \u00a0starts with people. We take great pride in our\u00a0 award-winning  workplace culture and how it inspires our purpose.\u00a0 About the Role: We have a great opportunity for an experienced Product Manager to join a new team focused on launching new product experiences within our UKG Pro Suite. This individual will be responsible to help shape and execute the overall vision of the product to incrementally deliver value to our customers, while learning from, and along with, our customers and partners.\u00a0You will serve as the voice of the customer, leveraging interactions, industry trends, and competitive intelligence to influence product direction. This will include ongoing collaboration with partners in all their forms: external customers such as Buyers, Admin users, HR users, employees along with internal customers who implement and deliver the products that this team will develop and launch.\u00a0The role requires strong collaboration with platform, and other product teams to deliver an integrated, cohesive product experience that delivers exceptional return on investment for our customers and delights the millions of global employees who interact with our platforms on a daily basis. Minimum required qualifications \u00b7 3-5 years as a Product Manager on a scaling SaaS application in an Agile development environment \u00b7 Strong use of analytics, user research and business cases to drive decisions and improve products \u00b7 Comfortable and experience presenting to various audiences and levels \u00b7 Proven record of launching new capabilities on time, with quality and value, along with lessons learned from those experiences \u00b7 Analytical skills to understand product vision and break it into smaller but still valuable pieces Preferred, additional qualifications \u00b7 Experience working with globally distributed teams \u00b7 Experience working with both technical and business user communities \u00b7 Comfort with the ambiguity that comes with building new products from zero to mature adoption This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers! ** We work in a hybrid model. 3 days per week in the office is required. Local candidates highly preferred **UKG is unable to offer sponsorship for this position Where we\u2019re going\u00a0\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0\u00a0 UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.\u00a0 View  The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0\u00a0 The pay range for this position is $99,800 to $143,450, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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