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Extensive experience working with Active Directory users and groups. Experience programming with with a major scripting language such as Powershell or Python Experience working with REST API interfaces and technologies. Experience working in a major cloud environment (AWS, GCP or Azure) Bachelor's Degree in Computer Science, MIS, or equivalent experience. Master's degree in computer science, Information Security, or a related field Experience with Terraform, Kubernetes, and Docker is a plus. Experience working with Linux systems and general familiarity with terminal, scripting, ssh is a plus. 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Familiarity with frameworks like NIST CSF, SOC 2, or ISO 27001.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382468135", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893382736717, "name": "Manager Software Engineering (AI Team)", "location": "Seattle,WA,United States", "locations": ["Seattle,WA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1751673068, "t_create": 1749217274, "ats_job_id": "119b46fd-0bbb-4c16-b08d-deae214c0765", "display_job_id": "MANAG014100", "type": "ATS", "id_locale": "MANAG014100-en", "job_description": "Leadership and Mentorship: Lead, mentor, and develop a team of 10+ AI/ML software engineers, fostering a culture of growth, collaboration, and technical excellence. Ensure high performance by providing regular feedback, coaching, and career development opportunities. AI/GenAI Architecture and Delivery: Oversee the design and delivery of AI and generative AI systems, ensuring that all solutions are scalable, robust, and high-quality. Guide your team to implement innovative AI models, tools, and infrastructure that drive business outcomes. Cross-Functional Collaboration: Partner with other engineering leaders, data scientists, product managers, and directors to align on strategic goals and deliverables. Collaborate closely with cross-functional teams to break down complex engineering tasks and drive the execution of the AI roadmap. Agile Leadership: Lead your team in an agile environment, participating in sprint planning, daily stand-ups, code reviews, and retrospectives. Help the team manage competing priorities while maintaining focus on delivering high-quality AI solutions. Technical Excellence: Promote best practices in software development, code quality, testing, and deployment. Drive the adoption of modern engineering practices like CI/CD, automated testing, and cloud-based AI/ML solutions to ensure the delivery of secure, scalable AI applications. Innovation: Stay up to date with the latest advancements in Generative AI and machine learning. Foster a culture of continuous learning, encouraging engineers to grow their technical skills and experiment with emerging technologies to contribute to the company's thought leadership in AI. Stakeholder Communication: Act as a liaison between the AI team and other stakeholders, effectively communicating progress, risks, and technical insights to non-technical leadership and product teams. Experience: 7-10 years of experience in software engineering, with at least 2-4 years in a leadership or management role, overseeing AI or machine learning teams. Proven track record of leading and delivering AI/ML and Generative AI initiatives at scale in fast-paced, dynamic environments. Technical Skills: Proficiency in Python and ML frameworks such as PyTorch or TensorFlow. Strong experience with AI, machine learning, and deep learning technologies as well as solid understanding of the software development lifecycle, object-oriented programming, concurrency, design patterns, RESTful services, and microservice architecture. AI Tools and Cloud Technologies: Experience with cloud platforms (AWS, Google Cloud, Azure), with a focus on AI/ML deployment (e.g., VertexAI, GKE, BigQuery, Kubeflow, TensorFlow Serving). Familiarity with MLOps practices and tools for model deployment and monitoring (e.g., Terraform, GitHub Actions, Concourse). Leadership and Collaboration: Strong people management and leadership skills, with experience leading cross-functional teams. Proven ability to mentor engineers, manage competing priorities, and align team efforts with business objectives. Agile Experience: Strong understanding of agile methodologies, with experience leading teams in an agile environment. Knowledge of best practices for managing sprints, tasks, and project timelines. Ability to communicate complex technical concepts to non-technical stakeholders and build strong working relationships across the organization. Experience working with large language models (LLMs) or fine-tuning open-source models like GPT. Familiarity with modern AI development tools, such as Jupyter notebooks, Kubernetes, Docker, and CI/CD pipelines. Experience in high-compliance or enterprise-grade environments with a focus on AI ethics, privacy, and security. Bachelor's or Master's degree in Computer Science, AI/ML, Data Science, or a related field. Ph.D. is a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382736717", "isPrivate": false, "latlongs": "47.6062095,-122.3320708"}, {"id": 893379180384, "name": "Fellow AI Architect, Generative AI", "location": "Seattle,WA,United States", "locations": ["Seattle,WA,United States", "Lowell,MA,United States", "San Francisco,CA,United States", "Santa Ana,CA,United States", "Montreal,QC,Canada", "Atlanta,GA,United States", "Alpharetta,GA,United States", "Weston,FL,United States", "New York,NY,United States", "Toronto,ON,Canada", "United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1751585631, "t_create": 1731041714, "ats_job_id": "70afb63b-cf62-4ae7-ac21-d19382d60689", "display_job_id": "FELLO009905", "type": "ATS", "id_locale": "FELLO009905-en", "job_description": "Architectural Vision & Strategy: Define and drive the generative AI architecture strategy, ensuring UKG remains at the leading edge of AI innovation. Develop and communicate a cohesive architectural vision that aligns with business goals, enabling the seamless integration of GenAI capabilities across our product suite. Technical Leadership: Serve as the primary technical visionary for generative AI, providing hands-on guidance in advanced methods (e.g., transformer models, diffusion models, GANs) and setting technical standards that ensure scalability, security, and efficiency. Cross-Functional Collaboration: Work closely with executive leadership, product management, data science, and engineering teams to establish and prioritize GenAI initiatives. Collaborate with cross-functional teams to ensure alignment on requirements and objectives, driving the infusion of AI capabilities across products. Innovation & Research: Conduct hands-on, advanced research in generative AI, staying current with emerging technologies, industry trends, and best practices. Lead the exploration and implementation of state-of-the-art GenAI techniques to enhance product value and drive a competitive edge. Mentorship & Culture Building: Mentor and influence senior engineering leaders, fostering a culture of AI excellence, thought leadership, and continuous innovation. Champion best practices in AI/ML development, CI/CD processes, and quality assurance to ensure high standards across the organization. Community Engagement: Act as an ambassador for generative AI internally and externally, representing UKG in the AI community through publications, speaking engagements, and industry forums. Scalable Solutions: Oversee the deployment of large-scale AI models, ensuring they are optimized for performance, cost, and resource efficiency in production environments. Establish guidelines for high-quality, production-ready AI/ML systems that can scale with business needs. Governance & Standards: Define and enforce development methodologies, CI/CD standards, and architectural guidelines for AI solutions. Maintain documentation of architectural decisions and technical roadmaps, ensuring a sustainable foundation for future AI-driven capabilities. Educational Background: PhD in Computer Science, AI, Machine Learning, or a related field, or equivalent industry experience. Experience: 12+ years in software development and AI, with at least 5 years of hands-on experience in generative AI, NLP, or related fields. Proven expertise in architecting and deploying large-scale AI/ML systems in production environments. Technical Proficiency: Expert-level skills in programming languages (e.g., Python, Java) and AI frameworks (e.g., TensorFlow, PyTorch). Strong understanding of cloud platforms (AWS, Google Cloud, Azure) and MLOps practices for large-scale model training and deployment. AI Methodologies: In-depth knowledge of generative AI methodologies, including transformer models, diffusion models, GANs, large language models, and multi-modal architectures. Familiarity with NLP and machine learning algorithms, such as linear and logistic regression, decision trees, and clustering methods. Industry Influence: Recognized thought leader in AI, with a record of publications in top-tier AI conferences/journals (e.g., NeurIPS, ICML, CVPR) and a strong network within the AI research community. Problem-Solving & Strategy: Exceptional problem-solving skills and a proven ability to influence and implement long-term AI-driven strategic initiatives. Compliance & Responsible AI: Experience working in high-compliance environments or with privacy-preserving AI techniques. Strong familiarity with trends in responsible AI, model interpretability, and ethical AI practices. Optimization Expertise: Proven record of optimizing AI models for cost-efficiency at scale through model compression, distillation, and efficient deployment strategies. 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Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Renewal team is a high-impact, growth-focused group dedicated to eliminating churn and driving long-term customer retention. We work strategically with our customer base to manage and negotiate renewal contracts, always with an eye toward long-term, multiyear partnerships. By leveraging a proactive renewal approach that anticipates future organizational needs, we help our customers grow and expand while ensuring their continued success with our solutions. Our work is at the heart of retention and revenue sustainability, and we thrive on collaboration, strategy, and delivering measurable impact. About the Role: Are you a self-motivated, customer-obsessed professional with a passion for renewals and a talent for uncovering growth opportunities? We're looking for a dynamic Customer Renewal Representative III to join our high-performing team and play a critical role in driving retention, expansion, and customer satisfaction across a portfolio generating $50M to $100M in recurring revenue. In this strategic role, you'll be at the forefront of our revenue retention efforts--owning the renewal process, eliminating churn, and identifying opportunities for uplift through pricing optimization, product expansion, or term extensions. You'll collaborate closely with Customer Success, Sales, and Operations to ensure our customers not only stay with us--but thrive with us. What You'll Do Maximize Revenue Retention: Own the renewal cycle from start to finish, negotiating and executing multi-year agreements that support long-term customer goals. Eliminate Churn: Identify at-risk accounts early and proactively address concerns to retain revenue and customer trust. Drive Growth: Use every customer interaction to uncover upsell and cross-sell opportunities, helping customers expand their use of our solutions. Collaborate Across Teams: Work cross-functionally with Sales and Customer Success to deliver a seamless, best-in-class customer experience. Maintain Pipeline Visibility: Keep meticulous records in Salesforce.com to track renewal progress and provide insights into customer behavior. Be a Strategic Partner: Understand your customers' evolving business needs and position renewal that supports their long-term success. About You: Basic Qualifications: 5+ years of experience in renewal sales, account management, or customer success. 3+ years of experience managing contract renewals in a SaaS environment, with a proven ability to increase contract value through uplift, upsell, and cross-sell strategies. Proficiency with Salesforce or a similar CRM platform. Preferred Qualifications: Familiarity with HR and Payroll software systems is a strong plus. Demonstrated success in managing renewals and driving retention in fast-paced, high-growth environments. Strong collaboration skills with the ability to build and maintain internal and external relationships. A growth mindset and consultative approach to uncovering customer needs and delivering value. Results-oriented, self-driven, and comfortable exceeding individual and team goals. Strong analytical skills and proficiency with Excel or similar tools. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $50,400.00 to $72,400.00 USD, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. 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