UKG jobs in lowell

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Provide technical leadership and support to UKG Pro HR engineering teams. Develop, design, and communicate a clear architectural vision and design for the teams that is aligned with the organization's goals and objectives, while keeping a product suite mindset at the forefront. Understand product requirements, drive for clarity of requirements to ensure the design is fit for purpose, and ensure design supports architecture strategy. Develops technical roadmaps and ensures that services for the suite meet established architectural guidelines and standards. Deep dive into the code to confirm design integrity and maintain a cost-effective straightforward design throughout the teams. Collaborate with cross-functional teams, including developers, operations, and product managers, to gather requirements and ensure architectural design meets the needs of internal and external stakeholders. Collaborate with peers and technical leaders to define/articulate constraints and guidelines. Define and enforce CI/CD standards, development methodologies, and quality assurance processes. Identify and mitigate risks associated with architectural decisions. Anticipate business needs 6+ months out and works with leaders to inject effort. Use resources provided by Architecture Governance on common architecture practices (standards, templates, etc.) to ensure designs and vision reflect our principles and standards. Ensure effective adoption of observability tools for proactive alerting of production performance issues, adopt service-owner mindset to ensure quick recovery from problems, and constantly seek opportunities to improve resilience of services from failures. Leverage artificial intelligence tools to identify productivity improvements for engineering teams, as also value-add features for our users. 2. Document and maintain the product & service architecture. 3. Drive strategic architecture vision and innovation. Identify and evaluate emerging technologies, industry trends, and best practices to ensure the Value Streams scalability, security, and performance. Provide architecture leadership, focusing on creating and maintaining cross-product and multi-year architecture visions. Identify architecture risks, develop mitigation strategies, and maintain architectural opportunities for all stakeholders. Understand how architecture is done across the industry; research new technology trends; identify innovations that can drive a competitive advantage for UKG products. Bachelors/Masters in engineering / Computer Science or equivalent experience 12 years of software development experience in a fast-paced environment, working through all phases of the software development life cycle. Proven experience as a lead architect or similar role, driving the architecture and implementation of complex software solutions. Possess extensive design portfolios showing high proficiency in Java based development technologies for SaaS and Multi-Tenant systems. Experience leveraging observability tools such as Datadog and Grafana for production monitoring. Experience with modern cloud technology (GCP, AWS, Azure, Kubernetes, etc.) and the ability to design a solution that operates optimally in a cloud environment, including cost optimizations, leveraging managed services, observability, etc. Strong exposure for highly reliable, scalable, secure, and decoupled solution Strong exposure of Continuous Integration and Continuous Delivery process (CI/CD) Experience in detailed analysis, feasibility studies, performance analysis and prototyping. Experience in developing Software application for Multiplatform development. Experience in object-oriented programming and design, Service oriented architecture and design patterns. Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization. Excellent problems solving skills, with the ability to handle the most complex issues. Experience with relational and non-relational database technologies (SQL Server, PostGres, MySQL, MongoDB, Cassandra, etc.) Experience with modern quality practices to effectively automate testing and eliminate manual test processes will be preferred. Experience with artificial Intelligence and machine learning techniques. Experience with modern analytics technology (BigQuery, Snowflake, Tableau, Looker, etc.). Experience with messaging and event streaming solutions (Kafka, RabbitMQ, Apache Beam, Spark, etc.). 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Participate in post-incident activities including coordinating and providing input within the requisite reports and identifying areas for continuous improvements within the GSOC enablement, processes or technology. Provide mentoring and enablement of junior analysts globally to expand and extend UKG's GSOC capabilities and experiential capacities. Working professional with 4-6 years of relevant Security/SOC experience 4-6 years of experience with common attack vectors on the network layer, different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks). 4-6 years of experience with cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation sponsored) and cyber-attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks). Working knowledge of FedRAMP requirements, processes and procedures Bachelor's degree in computer science or a related discipline CISSP, CCSP, GIAC or other relevant cyber security certifications Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code). Knowledge of cybersecurity, incident response methodologies, privacy principles, cyber threats, vulnerabilities, and detection methodologies and techniques for detecting intrusions. Experience with Splunk, ServiceNow SIR, EDR solutions, email security tools, and cloud environments (GCP, Azure). Knowledge and experience in reverse engineering to understand how an information asset works and analyzing system components to identify potential vulnerabilities. Knowledge and experience in developing automations using scripting languages like Python and PowerShell to automate various tasks and improve accuracy, enhance task consistency, and increase scalability. Knowledge and experience in conducting and participating in security audits and assessments. Understanding and experience in developing and delivering relevant and value-add operational metrics to support and provide visibility into the GSOC program. Knowledge of new and emerging cybersecurity technologies, threats, and threat vectors. Knowledge and experience in designing, executing, and reporting threat hunting activities. Knowledge and experience around offensive security (ethical hacking) techniques to identify and mitigate/remediate vulnerabilities in the UKG environment. Knowledge and experience in cyber forensic procedures and how to extract information and generate reports in support of incident response and other advanced requirements.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381229440", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893382775846, "name": "Sr Contract Renewal Operations Administrator", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1751311010, "t_create": 1749532165, "ats_job_id": "cc1283f3-a2cb-46a2-a27c-39c0b7ec46f0", "display_job_id": "SRCON014158", "type": "ATS", "id_locale": "SRCON014158-en", "job_description": "All support contracts are processed accurately, efficiently, and in a timely manner to support monthly revenue recognition and invoicing schedule, and support the team in: o Process amendments and invoicing in a timely manner, ensuring that the billing contracts accurately reflects customers current contracted product, pricing, sales credits, and billing frequency. Process contract termination for assigned accounts in a timely manner as warrants. Maintain Customer Account records in various systems related to contract amendments while processing credits and invoices. Partner closely with cross-functional departments to ensure information within Salesforce Contracts, Oracle Service Contracts, Microsoft Dynamics, and any other operational systems are updated accurately and timely. Handle incoming and out-going field questions/issues from Customers, Sales, Finance and other departments within UKG regarding contract issues involving appropriate parties as needed for final resolution. Ensure all monthly contract activities are processed accurately, efficiently and in a timely manner to assist with monthly revenue recognition, invoicing and account reconciliation. Ensure invoice/usage disputes from internal and external parties are resolved in a timely manner through Service Now. Support various special projects as required. Ability to manage priorities and meet deadlines in a dynamic environment. Ability to research billing issues and communicate relevant conclusions, both verbally and in written format. Strong communication and interpersonal skills: Will interact amongst various departments such as Billing and Credits and Accounts Receivable and at times may be required to interact with sales, legal, customer support, customer and external auditors. Must be a logical/analytical thinker To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Willingness to take initiative and to follow through on projects. Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. Flexibility: Openness to different and new ways of doing things. Thoroughness: Ensuring that one's own and work are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Computer software skills preferred: Salesforce/CPQ, Oracle, Microsoft Dynamics, and Microsoft Office. High level of accuracy and attention to detail. Strong experience in Microsoft Excel (VLOOKUP and Pivot). Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations. 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Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 8+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role. Proven track record of leading and delivering large-scale, complex software projects. Deep expertise in Java and back end work; front end technologies are a nice to have. Extensive experience with software architecture and design patterns. Strong understanding of cloud technologies, GCP preferred, and DevOps principles (CI/CD pipelines and automation tools). Excellent communication and leadership skills, with a demonstrated ability to influence and drive change. We work in a collaborative, hybrid model. Being 3 days in the office per week from day one is a requirement. Master's degree or PhD in Computer Science, Engineering, or a related technical field. Demonstrated commitment to diversity and inclusion initiatives. 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Provide customer facing employees with resources to assure consistent messages are delivered to customers through all channels. 3+ years of marketing communication experience or similar experience Experience with Microsoft Suite of products, including PowerPoint Ability to provide a strong, diverse portfolio of writing samples BA/BS in marketing, English or related field required Outstanding editing and proofreading skills, including strong command of grammar and punctuation and a commitment to clear, concise, and accurate language/content Strong project and program management skills, with the ability to drive multiple projects simultaneously Self-starter with proven ability to deliver results Broad technology awareness balanced with an intellectual curiosity for new concepts", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382584529", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893378476307, "name": "Python Software Engineer", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1751325799, "t_create": 1727360653, "ats_job_id": "da72c5d9-4489-487a-98fc-bbdaee7305a2", "display_job_id": "SOFTW008699", "type": "ATS", "id_locale": "SOFTW008699-en", "job_description": "Software Development: Write clean, maintainable, and efficient code or various software applications and systems. GenAI Product Development: Participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and     deployment.Assist in researching and experimenting with state-of-the-art generative AI techniques to improve model performance and capabilities. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Business Development Representatives play a pivotal role on our Marketing team! Our BDR's are instrumental in growing our net-new sales pipeline. The primary focus is identifying, developing, and creating new business opportunities for the Field Sales Executive(s). This is an office based role, working a hybrid schedule. About the Role: Create and prioritize strategic target account lists within a defined territory with support from the field sales executives as well as field sales management Leverage strong prospecting and business development skills to generate incremental revenue opportunities thru outbound calling and lead generation Utilize knowledge of UKG products and solutions to enhance the client's or prospect's interest of UKG and communicate the value of our solution(s) to further assist the sales cycle Partner with the field sales team to promote UKG 's business initiatives and to enhance the customer or prospect's knowledge of UKG products, programs, and services Employ expert probing skills to expand contacts or define new product requirements within a prospect and/or customer, while increasing revenue and teaming with field sales Maintain expected metrics of outbound calls and targeted emails to increase number of live conversations per day Provide qualified lead information to the field sales organization to assist in account progression or sales pipeline acceleration. Basic Qualifications: One-year professional experience in a BDR/SDR/Sales/Prospecting or customer facing type role or a college degree in sales with 6 months+ BDR/SDR/Sales/Prospecting or customer facing experience Strong business development, prospecting, sales and/or marketing background Experience using strong verbal and written communication skills with the ability to convey complex information to varying audiences Preferred Qualifications: Knowledge of the enterprise software industry, specifically HCM or Workforce Management Familiar or certified in a common sales methodology (e.g. Sandler, Holden, AAISP etc.) Proficient in using a CRM tool such as Salesforce.com We are seeking team players to join our talented Business Development team for positions we will be hiring for later this year. We are always eager to connect with top-tier professionals who are prepared to make a meaningful impact. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay for this position is $55,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team UKG is looking for a talented individual eager to help enhance and expand UKG's Product Compliance Operations Program residing within the Enterprise Risk and Compliance group. You will support business-critical work across a range of topics, including privacy and AI compliance, that will broaden your skills as you help advance the overall program goals. This is an exciting opportunity to join a growing team and help drive operational efficiencies within the privacy, AI, and product compliance space. We have big ideas -- and need big thinkers to help us realize them. The Product Compliance Operations Analyst will be an integral part of the Product Compliance Operations team, responsible for managing the global privacy operations program, developing the AI operations governance program, collaborating with engineering to ensure products adhere to legal and regulatory compliance requirements, and facilitating data governance excellence. The team works hand-in-hand with our partners in Legal as well as our teammates in the global Enterprise Risk and Compliance Group and is responsible for supporting existing privacy and product compliance programs as well as implementing new solutions that enable global compliance. About the Role This role requires a self-motivated, detail oriented, organized, collaborative, and results driven team player with an understanding of privacy and the ability prioritize daily work along with other initiatives to help the team fold good privacy, AI, and other product compliance practices into the global organization. In this role you will be responsible for the following: Essential Functions: Work with Product Compliance team and other stakeholders to develop, enhance, and execute the operational aspects of UKG's product compliance operations program, including: Professionally manage and respond to a range of privacy and AI requests including data subject requests, customer inquiries, assessments and questionnaires. Provide Subject Matter Expertise to colleagues and internal stakeholders relating to privacy and AI requests ensuring continued compliance with privacy and AI regulations. Work with Privacy and Product Attorneys, as well as other teams, to help evaluate the regulatory environment and implement changes across UKG products. Participate in updates to standard operating procedures to align with evolving privacy and AI regulatory requirements. Maintain and create relevant privacy and AI documentation including transparency documentation, records of processing, data maps, privacy statements, transfer impact statements, etc. Execute relevant assessments as required (PIAs, TIAs, AI Impact Assessments, and third-party vendor assessments), track remediation, and continuously monitor and assesses the effectiveness of data governance frameworks including both privacy and AI. Support and facilitate operational efforts to align processes with all relevant privacy and AI laws applicable to UKG (GDPR, CCPA, BIPA, HIPAA, EU AI Act). Collaborate with functional stakeholders to ensure privacy by design and ethical AI practices are incorporated into the software development life cycle. Partner with the legal privacy and product compliance teams to stay abreast of privacy and AI regulations and industry best practices. Help drive the mindset that Compliance is a strategic advantage, enabling growth and customer satisfaction. Support other projects and awareness initiatives to increase awareness of ethical and compliant data handling practices including privacy by design, ethical AI use, International Data Privacy Week, and other celebratory events to engage employees across the business to foster a culture of compliance. Prepare for and support internal and external audit requirements (SOC 2, ISO27001, etc.) Partner with other teams to ensure alignment with privacy requirements including Third-Party Risk Management, Legal, GRC and Enterprise Risk. Enhance UKG's overall data governance through strategic collaboration with stakeholders in Legal, Third-Party Risk Management, IT, HR, Marketing, and Engineering. Perform additional duties and projects as assigned by management. About You Basic Qualifications: BS/BA degree in related field, or equivalent experience 2+ years of proven experience in privacy operations or software development life cycle, privacy by design, and ethical AI by design experience Demonstrated experience operationalizing privacy and AI requirements with engineering teams. Software development life cycle, privacy by design, and ethical AI by design experience highly desired. Demonstrated experience with audit frameworks is desirable, including SOC 1, SOC 2, ISO27001/17/18. Ability to master new technology tools as needed. Preferred Qualifications: Hands on experience utilizing privacy, engineering, and risk management tools (TrustArc, Jira, LogicGate, etc.) CIPP, CIPM, CIPT, AIGP, or similar privacy certification is preferred. Strong interpersonal skills, comfortable working across functions in a dynamic and fast-paced environment. Strong organizational, multi-tasking, and problem-solving skills, including the ability to deliver to a variety of audiences Excellent written and verbal communication skills Strong communication and customer focus is required Experience with FedRAMP is a bonus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The pay range for this position is $88,700.00 to $127,500.00 USD, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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