https :/nch.certpointsystems.com jobs in UKG

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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Sr Product Support Representative, you'll be responsible for delivering top-notch support to UKG Ready customers. We value outstanding customer service skills that promote customer satisfaction and retention. In this role, you'll focus on providing full-suite support of the UKG Ready application. This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US-based UKG office and WFH and 2 days. Duties and Responsibilities: Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize your knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging your technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings and current department policies and procedures to provide accurate solutions. Must be able to go into the office 3 days a week. Basic Qualifications: 2+ years hands-on experience in customer and/or technical support environment Bachelor's Degree (If degreed, Computer Science, Information Systems or Business preferred) or equivalent work experience. Preferred Qualifications: Human Capital Management experience Excellent time management and problem-solving skills Strong verbal and written communication skills Understanding of Salesforce Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $24.23 to $34.81 hourly, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379010515", "isPrivate": false, "latlongs": "28.6277767,-81.36312439999999"}, {"id": 893381615290, "name": "Sr Product Manager", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746141031, "t_create": 1744873332, "ats_job_id": "7a6d4ac7-c463-4604-bdb6-e3076e2b5590", "display_job_id": "SRPRO013142", "type": "ATS", "id_locale": "SRPRO013142-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career.  At UKG,\u00a0 our culture \u00a0starts with people. We take great pride in our\u00a0 award-winning  workplace culture and how it inspires our purpose.\u00a0 About the Role: We have a great opportunity for an experienced Product Manager to join a new team focused on launching new product experiences within our UKG Pro Suite. This individual will be responsible to help shape and execute the overall vision of the product to incrementally deliver value to our customers, while learning from, and along with, our customers and partners.\u00a0You will serve as the voice of the customer, leveraging interactions, industry trends, and competitive intelligence to influence product direction. This will include ongoing collaboration with partners in all their forms: external customers such as Buyers, Admin users, HR users, employees along with internal customers who implement and deliver the products that this team will develop and launch.\u00a0The role requires strong collaboration with platform, and other product teams to deliver an integrated, cohesive product experience that delivers exceptional return on investment for our customers and delights the millions of global employees who interact with our platforms on a daily basis. Minimum required qualifications \u00b7 3-5 years as a Product Manager on a scaling SaaS application in an Agile development environment \u00b7 Strong use of analytics, user research and business cases to drive decisions and improve products \u00b7 Comfortable and experience presenting to various audiences and levels \u00b7 Proven record of launching new capabilities on time, with quality and value, along with lessons learned from those experiences \u00b7 Analytical skills to understand product vision and break it into smaller but still valuable pieces Preferred, additional qualifications \u00b7 Experience working with globally distributed teams \u00b7 Experience working with both technical and business user communities \u00b7 Comfort with the ambiguity that comes with building new products from zero to mature adoption This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers! ** We work in a hybrid model. 3 days per week in the office is required. Local candidates highly preferred **UKG is unable to offer sponsorship for this position Where we\u2019re going\u00a0\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0\u00a0 UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.\u00a0 View  The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0\u00a0 The pay range for this position is $99,800 to $143,450, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Experience with IBM Planning Analytics, Salesforce and Anaplan a plus Ability to work independently with limited supervision is required Proven ability to multi-task in a fast-paced team environment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381200075", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893381159415, "name": "Sr Software Engineer", "location": "Atlanta,GA,United States", "locations": ["Atlanta,GA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746142235, "t_create": 1742962168, "ats_job_id": "f382e2a3-31ac-43d7-baff-120cb8e5676a", "display_job_id": "SRSOF012529", "type": "ATS", "id_locale": "SRSOF012529-en", "job_description": "Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Technical Leadership: Lead the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Project Management: Be able to manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate or lead in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Mentorship: Provide technical mentorship and guidance to junior engineers, fostering a culture of learning and growth mindset. Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action and provide recommendations to optimize service performance. Lead and conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. \u00df Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (E.g., CoPilot) Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 4+ years of professional software development experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proven track record of delivering complex software projects on time and within budget. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Master's degree in Computer Science, Engineering, or a related technical field. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Demonstrated ability to mentor and guide junior engineers. Commitment to continuous learning and professional development. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381159415", "isPrivate": false, "latlongs": "33.7489954,-84.3879824"}, {"id": 893380877331, "name": "Sr Software Engineer", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746156910, "t_create": 1741632031, "ats_job_id": "6d364859-e9b9-42cc-a914-c2531e1d66dd", "display_job_id": "SRSOF012207", "type": "ATS", "id_locale": "SRSOF012207-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose \u2014 people \u2014then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. We are looking for a Senior Software Engineer to join our dynamic team. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of complex software systems, as well as mentoring junior engineers. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. We are seeking engineers with diverse specialties and skills to join our dynamic team to innovate and solve complex challenges. Our team is looking for strong talent with expertise in the following areas: Front End UI Engineer (UI/UX design principles, responsive design, JavaScript frameworks) DevOps Engineer (CI/CD Pipelines, IAC proficiency, Containerization/Orchestration, Cloud Platforms) Back End Engineer (API Development, Database Management, Security Practices, Message Queuing) AI/ML Engineer (Machine Learning Frameworks, Data Processing, Algorithm Development, Big Data Technologies, Domain Knowledge) About the role: Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials. About you, Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 4+ years of professional software development experience. Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. Extensive experience with software development practices and design patterns. Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. Understanding of cloud technologies and DevOps principles. Preferred Qualifications: Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. USA Pay Transparency: The pay range for this position is $99,8000 to $143,450, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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Assess the unique enablement needs of each sales team and create targeted strategies, coordinating with GTM Segment Leads for content development and delivery. Ensure common enablement needs are addressed, scheduled, completed, measured, and optimized. Monitor the effectiveness of SMB representatives and SMB leaders to address skills gaps. Provide direct coaching and mentoring to SMB representatives and managers as needed. Participate in SMB leadership calls for planning and forecasting. Collaborate with product, marketing, and the Sales Enablement Team to align messaging and go-to-market strategies. Analyze sales performance data to identify improvement areas and drive enablement initiatives for the GTM SMB Team. Facilitate knowledge sharing and best practices across sales teams and within the Sales Enablement Team. Stay current with industry trends and competitive landscape to inform enablement strategies. Develop and execute strategic planning of enablement programs in collaboration with sales leaders to address their specific needs and drive team performance. Design and implement training and onboarding programs for new SMB representatives to ensure they are equipped with the necessary skills and knowledge to succeed. 5+ years of experience of sales training or sales enablement, preferably in a B2B software environment. 2+ years enablement experience in a SaaS environment Proficiency in using sales enablement tools and platforms (e.g., Salesforce, Allego, ZoomInfo, LinkedIn, SalesLoft) Sales Qualification Framework: MEDDPICC. Strong understanding of various sales methodologies and best practices. Excellent presentation and facilitation skills. Ability to build relationships and influence stakeholders at all levels. Data-driven approach to decision-making and program development. Bachelor's degree Ability travel between 10% - 15% of the time.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380674530", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893380664858, "name": "Bi-lingual Human Resources Services Coordinator", "location": "Scottsdale,AZ,United States", "locations": ["Scottsdale,AZ,United States"], "hot": 0, "department": "Human Resources", "business_unit": "Human Resources", "t_update": 1746130276, "t_create": 1741113042, "ats_job_id": "cec70dea-be1a-4dc2-b62c-319ea0ce9629", "display_job_id": "HUMAN012072", "type": "ATS", "id_locale": "HUMAN012072-en", "job_description": "Support a Cloud-Based Enterprise application Work with a highly engaged and collaborative team Provide best-in-class customer service skills with a proactive approach to create exceptional customer satisfaction Provide support to customers by serving as the first point-of-contact to their employees Learn and navigate UKG Pro Payroll and Benefits and Garnishment systems in order to respond to end-user needs and inquiries Provide stellar support to our customer base using a variety of platforms including phone, e-mail, remote session, and CRM case management system Ask relevant questions to define the root cause of a problem and generate solutions Provide explanation of benefits options based on customers summary plan descriptions and UKG knowledgebase Assist with life event changes for newly eligible employees, marriages/births and related dependent verifications Assist employees with Annual Enrollment related questions Assist employees with questions related to Payroll and Taxes Assist employees with questions regarding their Garnishments Acquire and expand knowledge of product offerings, support policies and methods of support delivery Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication channels Maintain discretion and professionalism with team members and customers Resolve issues by making quality decisions Fluent in Spanish Strong verbal and written communication skills with demonstrated ability to communicate effectively Experience with large corporate payroll processing or benefits administration Certification in Benefits Administration industry is a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380664858", "isPrivate": false, "latlongs": "33.4941704,-111.9260519"}, {"id": 893380601652, "name": "Sr Financial Analyst", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States", "Lowell,MA,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1746108826, "t_create": 1740638910, "ats_job_id": "78c03ba5-cf38-42eb-947d-0a1add780865", "display_job_id": "SRFIN011995", "type": "ATS", "id_locale": "SRFIN011995-en", "job_description": "Partner with the Go-To Market team, including new executive leadership team, focusing specifically on operating expenses and headcount management. Inform strategic decision making by interpreting reported data and contextualizing the story for business partners and stakeholders. Assist in developing new metrics that help drive business success. Perform analysis using current and past sales and financial performance to identify trends and variances Partner with acquisition team on forecasting and reporting Collaborate with Data Governance team to ensure accurate and complete data, provide insights and recommendations for improvements and efficiencies to align with the needs of the business. Respond to inquiries which may include conducting research, working with cross functional teams. Leverage resources and systems to gain automation and efficiency to increase value-added analysis. Complete special projects as needed. Bachelor's degree in accounting or finance required, MBA a plus. 4+ years of experience in financial analysis, ideally with at least 2+ years in a SaaS business. The ideal candidate will possess strong business acumen for the functions they support. Ability to synthesize data and facts into a consumable and actionable financial story. Experience in designing and enhancing processes and models. Candidate should have a growth mindset and embrace technology and change. Strong self-starter with the ability to think creatively and solution unexpected issues to meet deadlines. Well-organized, extreme attention to detail and a self-directed individual. Proven intermediate to advanced knowledge of Excel, as well as other MS Office product knowledge, including Power BI. Proven ability to learn new ERP and analytical software technologies. Ability to multi-task in a fast-paced team environment. Software, SaaS, or similar technology industry experience a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380601652", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893380500393, "name": "Billing Operations Administrator III", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1745601412, "t_create": 1739884042, "ats_job_id": "5ce485fe-4fae-42cd-8d0f-57789b6b5edd", "display_job_id": "BILLI011824", "type": "ATS", "id_locale": "BILLI011824-en", "job_description": "Prepare, post, and send manual invoice and credit transactions. Reconcile invoice transactions in D365. Provide timely responses to customers and the Accounts Receivable team regarding billing inquiries or disputes. Read and understand contract terms and UKG product bundles to address customer inquiries and assess the need for billing corrections via additional invoices or credits. Review and approve customer credits submitted by other departments within an established dollar threshold, including reviewing credit reason codes and General Ledger account codes for each credit request. Prepare and send out Time & Expense invoices to customers for reimbursement of expenses incurred by contractors. Work with various business owners to import and reconcile invoice files. Update customer purchase orders. Address and resolve ServiceNow-related incidents regarding billing disputes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Strong organizational skills and attention to detail required Ability to manage priorities and meet deadlines in a dynamic environment Ability to research billing issues and communicate relevant conclusions, both verbally and in written format Proficient in Excel Between 1 - 2 years of billing and/or crediting experience required BS in Accounting, Finance, Business or related fields is a plus. Working knowledge of Microsoft Dynamics is a plus. Previous experience in Billing/Credit/Accounts Receivable roles is a plus. To determine the physical requirements of this job, ask yourself what minimum physical requirements are required for the job. In this section, describe the type, intensity, frequency, and duration of the physical demands required for the job and work environment. This section should be tied to the essential functions of the job and not reflective of the ways that those functions are currently performed. This component is important and key for compliance with the Americans with Disabilities Act (ADA). While performing the duties of this job, the employee is regularly required to communicate and converse and exchange information. The employee frequently is required to remain in a stationary position for long periods at a time. Employee will be required to move about inside office environments and operate computer machinery and software as needed. Up to 25% Disclaimer: This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. Please provide a likely breakdown of the activities the employee will perform in this job (must equal 100%) Prepare, post, and send invoices to customers, including subscription fee invoices. 20% Communicate with internal parties regarding invoices, payments, and agreement terms, providing exemplary Customer Service to clients and UKG customer teams via e-mail & phone calls. 10% Provide timely responses to Customers and Accounts Receivable Team in relation to customer billing inquiries or disputes. 15% Read and understand contract terms, the Contract 360 module in Salesforce, and the Revenue and Billing schedules in order to address customer inquiries and assess any need for billing correction via additional invoices or credits. 10% Review and approve Customer credits submitted by other departments within an established dollar threshold, including review of credit reason codes and General Ledger account codes to each credit request. 15% Provide credit memos and statements to customers on a regular basis. 5% Prepare manual invoices when necessary to accommodate key strategic customer needs. 5% Prepare and send out Time & Expense invoices to customers for reimbursement for expenses incurred by contractors 5% Perform necessary admin tasks such as setting up children accounts, complete impound forms, among others, to ensure customer's information is align in accounting system. 10%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380500393", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893380382651, "name": "Sr DevOps Platform Engineer", "location": "Alpharetta,GA,United States", "locations": ["Alpharetta,GA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1746093100, "t_create": 1738846666, "ats_job_id": "d532b805-6e3a-4734-85b0-6177d9c24cd2", "display_job_id": "SRSOF011615", "type": "ATS", "id_locale": "SRSOF011615-en", "job_description": "o Understand requirements, design and develop solutions, and implement them effectively. Troubleshooting and Analysis: o Troubleshoot issues and conduct root cause analysis for identified problems. Communication and Collaboration: o Possess excellent communication skills and the ability to work with remote teams across various geographies and time zones. o Demonstrate strong commitment to team collaboration, establishing trust, accountability for deliverables, and delivering customer-focused solutions. o Mentor other developers, fostering an environment of continued learning and improvement Analytical and Learning Skills: o Demonstrate strong analytical skills, effective teamwork, and the ability to learn quickly. o Help improve the developer experience for product development teams. o Empower the team to deliver quality software in a timely manner and continuously improve the development process. o Stay updated with industry-standard frameworks, solutions, architectures, and the latest tools and technologies. 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