UKG jobs in India

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Demonstrate considerable autonomy in managing tasks and making informed decisions to meet project goals. 3-5 years of customer service experience, with a focus on payroll and benefits administration. Strong verbal and written communication skills, with demonstrated ability to communicate effectively and manage customer expectations. Proven ability to handle complex and sensitive situations professionally and thoroughly. High degree of technical skills applicable to task performance, with proficiency in MS Office. Experience with corporate payroll processing, multi-state payroll tax laws, and garnishment processes. Demonstrated leadership skills, with the ability to mentor and guide team members. Problem-solving mindset, with a passion for helping others and driving customer satisfaction. This role requires working in EST and PST time zones. Graduate with a BCom/BSc/BA degree. 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Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Education: Bachelor's degree or equivalent in Computer Sciences or a related field. 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro/ WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). Extensive experience in implementing solutions for medium to large enterprise customers. Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. Experience on UKG Pro WFM modules like Employee self-service, Strategic workforce planning, Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. 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