Careers at UKG

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For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Sr Product Support Representative, you'll be responsible for delivering top-notch support to UKG Ready customers. We value outstanding customer service skills that promote customer satisfaction and retention. In this role, you'll focus on providing full-suite support of the UKG Ready application. This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US-based UKG office and WFH and 2 days. Duties and Responsibilities: Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize your knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging your technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings and current department policies and procedures to provide accurate solutions. Must be able to go into the office 3 days a week. Basic Qualifications: 2+ years hands-on experience in customer and/or technical support environment Bachelor's Degree (If degreed, Computer Science, Information Systems or Business preferred) or equivalent work experience. Preferred Qualifications: Human Capital Management experience Excellent time management and problem-solving skills Strong verbal and written communication skills Understanding of Salesforce Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $50,400 to $72,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. Ability to work effectively in a fast-paced, dynamic environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379482839", "isPrivate": false, "latlongs": "-25.274398,133.775136"}, {"id": 893379180460, "name": "Sr Business Development Representative", "location": "Australia", "locations": ["Australia", "Sydney,NSW,Australia"], "hot": 1, "department": "Sales", "business_unit": "Sales", "t_update": 1736208649, "t_create": 1731044497, "ats_job_id": "b5ce9967-9bbf-420e-927a-b6d910c8b43b", "display_job_id": "SRBUS009910", "type": "ATS", "id_locale": "SRBUS009910-en", "job_description": "We are seeking a highly motivated and results-driven Senior Business Development Representative to join our team. The BDR will be responsible for identifying, qualifying, and generating new business opportunities through outbound lead generation activities. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for driving business growth. Conduct outbound prospecting to generate new business opportunities through phone calls, emails, and other channels. Research and identify potential clients within the target market and develop a comprehensive understanding of their business needs. Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Excellent communication skills, both written and verbal. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. 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