Careers at UKG

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For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. 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Pour vous aider \u00e0 vous prot\u00e9ger contre d\u2019\u00e9ventuelles escroqueries en mati\u00e8re d\u2019embauche, d\u00e9couvrez notre processus d\u2019embauche officiel, qui est d\u00e9crit <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>ici</a>.", "aboutJobDescriptionHeading": "\u00c0 PROPOS DE NOS DESCRIPTIONS D\u2019EMPLOI", "aboutJobDescriptionBody": "Toutes les descriptions d\u2019emploi sont r\u00e9dig\u00e9es de mani\u00e8re \u00e0 refl\u00e9ter fid\u00e8lement le poste \u00e0 pourvoir et \u00e0 inclure les responsabilit\u00e9s professionnelles g\u00e9n\u00e9rales. Elles ne pr\u00e9sentent pas un inventaire complet et d\u00e9taill\u00e9 de toutes les t\u00e2ches, responsabilit\u00e9s et qualifications requises pour le poste. La direction se r\u00e9serve le droit de r\u00e9viser le poste ou d\u2019exiger l\u2019ex\u00e9cution d\u2019autres t\u00e2ches ou de t\u00e2ches diff\u00e9rentes si ou lorsque les circonstances changent."}}, "talentNetworkHeroBanner": {"en": {"jtnHeroBannerImage": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}, "fr-ca": {"jtnHeroBannerImage": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}}}, "talentNetworkHeroBanner": {"title": "  ", "image": "https://static.vscdn.net/images/careers/demo/ukg-sandbox/1723627682::JTN_CA-FR_Banner_IMG"}, "recaptcha_enabled": 1, "companyName": "UKG", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "positions": [{"id": 893379010515, "name": "Sr Product Support Representative", "location": "Maitland,FL,United States", "locations": ["Maitland,FL,United States", "Santa Ana,CA,United States"], "hot": 1, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1737496478, "t_create": 1729836750, "ats_job_id": "ca88dbb4-3864-4c19-bea1-3089ee429c03", "display_job_id": "SRPRO009705", "type": "ATS", "id_locale": "SRPRO009705-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Sr Product Support Representative, you'll be responsible for delivering top-notch support to UKG Ready customers. We value outstanding customer service skills that promote customer satisfaction and retention. In this role, you'll focus on providing full-suite support of the UKG Ready application. This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US-based UKG office and WFH and 2 days. Duties and Responsibilities: Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize your knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging your technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings and current department policies and procedures to provide accurate solutions. Must be able to go into the office 3 days a week. Basic Qualifications: 2+ years hands-on experience in customer and/or technical support environment Bachelor's Degree (If degreed, Computer Science, Information Systems or Business preferred) or equivalent work experience. Preferred Qualifications: Human Capital Management experience Excellent time management and problem-solving skills Strong verbal and written communication skills Understanding of Salesforce Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $50,400 to $72,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379010515", "isPrivate": false, "latlongs": "28.6277767,-81.36312439999999"}, {"id": 893379482839, "name": "Sr Business Development Representative", "location": "Australia", "locations": ["Australia"], "hot": 1, "department": "Sales", "business_unit": "Sales", "t_update": 1737493399, "t_create": 1733302935, "ats_job_id": "1b81fae0-126b-4abe-8d18-a01626d4cd00", "display_job_id": "SRBUS010259", "type": "ATS", "id_locale": "SRBUS010259-en", "job_description": "Conduct outbound prospecting to generate new business opportunities through phone calls, emails, and other channels. Research and identify potential clients within the target market and develop a comprehensive understanding of their business needs. Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. Ability to work effectively in a fast-paced, dynamic environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379482839", "isPrivate": false, "latlongs": "-25.274398,133.775136"}, {"id": 893379180460, "name": "Sr Business Development Representative", "location": "Australia", "locations": ["Australia", "Sydney,NSW,Australia"], "hot": 1, "department": "Sales", "business_unit": "Sales", "t_update": 1737371784, "t_create": 1731044497, "ats_job_id": "b5ce9967-9bbf-420e-927a-b6d910c8b43b", "display_job_id": "SRBUS009910", "type": "ATS", "id_locale": "SRBUS009910-en", "job_description": "We are seeking a highly motivated and results-driven Senior Business Development Representative to join our team. The BDR will be responsible for identifying, qualifying, and generating new business opportunities through outbound lead generation activities. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for driving business growth. Conduct outbound prospecting to generate new business opportunities through phone calls, emails, and other channels. Research and identify potential clients within the target market and develop a comprehensive understanding of their business needs. Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Excellent communication skills, both written and verbal. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. Ability to work effectively in a fast-paced, dynamic environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379180460", "isPrivate": false, "latlongs": "-25.274398,133.775136"}, {"id": 893380113919, "name": "Financial Analyst", "location": "Weston,FL,United States", "locations": ["Weston,FL,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1737485326, "t_create": 1737146202, "ats_job_id": "72c71c38-aabb-46ad-83f0-38965eb86394", "display_job_id": "FINAN011107", "type": "ATS", "id_locale": "FINAN011107-en", "job_description": "Participate in the planning and development of the annual budget by collaborating with key stakeholders through gathering and analysis of historical data, trending future requirements, and summarizing in a meaningful way including product level investment analysis Provide end-to-end support for the Digital organization, while partnering to develop headcount and operating expense forecasts and maintaining ongoing communications to review actual financial results and discuss forecast assumptions Participate in the monthly close process and perform detailed account analysis related to Contractors/Consulting spend, Subscription/Maintenance Contracts, Headcount, Software Capitalization, and Capital Expenditures Develop and prepare internal reporting packages, presentations and dashboards that illustrate a well-thought-out story that is backed by strong data points and metrics and provides the business value added insight to enable business decisions Collaborate on creating \"off-the-shelf\" reporting from adhoc requests and operational analysis, modeling business scenarios and assessing and conveying the financial impact of business initiatives Continually identify and execute on internal process improvements B.A. in Finance, Accounting, or a related field Capability to develop complex financial models with key attention to detail Experience working as a business partner to operational groups Strong systems skills; specifically experience with ERP systems and data warehousing tools, Microsoft D365 and IBM TM1 Excel skills including strong data manipulation skills, PowerBI Ability to collaborate across all levels of the Company to solve business problems Strong organizational and analytical skills to understand business requirements and track plan changes Effective communication skills; listening, written and verbal; ability to interact and effectively communicate with staff at all levels of the Company", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380113919", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893380103938, "name": "Mgr. Post-Live Professional Services Consulting", "location": "Indianapolis,IN,United States", "locations": ["Indianapolis,IN,United States", "Alpharetta,GA,United States", "Atlanta,GA,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Information Technology", "t_update": 1737500892, "t_create": 1737087254, "ats_job_id": "32070b45-91b7-49a4-80d8-6ee5bde9b700", "display_job_id": "MGRPO011092", "type": "ATS", "id_locale": "MGRPO011092-en", "job_description": "Develop strong relationships and alignment with our internal partners Build WFM post-live processes to manage through ensuring a great customer experience Drive the establishment and refinement of the UKG Pro process methodology and best practices as they relate to post-live Creates standards of customer service that drive overall customer experience for UKG and customer retention Generate operational metrics to communicate and manage the performance of the production team Facilitate the delivery of training as required by internal or external customers Selects talent to build team and manages performance expectations with individuals in a People First manner Builds and maintains strong peer relationships within the team and across the organization. Escalate potential service issues and trends to Senior Management. Directs work within clear budgetary guidelines. Defines standards and reusable approaches within the Services operational framework. Train team members on new or enhanced operation procedures and policies. Implement quality control measures. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose \u2014 people \u2014then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is looking for a passionate Senior Software Engineer with high volume on UI Web application experience to join our team. Has an excellent understanding of Design patterns, programming and testing concepts. Has a deep knowledge and stays on the forefront of development languages and frameworks utilized by our applications both on Desktop and Mobile using React, Java JavaScript, CSS, SQL Server and Custom Plugin's for mobile development. Capable of working independently on complex issues, requiring in-depth evaluation of various factors. This includes analyzing use cases, situations, and data as well as investigating issues and code execution across all levels of the application stack, including external libraries and plugins to support mobile platforms. Demonstrates a well-defined knowledge of design patterns, common algorithms and exercises them in selecting methods and techniques for obtaining solutions Quickly and efficiently find robust and effective solutions for difficult problems. Perform insightful and constructive code reviews to help maintain and teach proper coding techniques and ensure that your fellow developers are considering all pertinent factors to prevent regression defects or the introduction of problematic code. Communicates effectively with other departments to effectively gather information required to perform duties. Can quickly resolve very difficult issues through analysis of the application code, 3rd party libraries and customer use cases. Write Unit Tests, API Integration Tests and Automation for new and existing features in the product. Qualifications The following core skills are required to be successful in this position: Bachelors of degree in Computer Science or related discipline or equivalent experience. 4+ years of hands-on development experience with React, Java, JavaScript, CSS, SQL Server. Design and development of Applications which leverage Authentication protocols including OAUTH 2.0 and SAML Ability to write responsive code and automate tests using BDD framework that works both web and mobile applications. Ability to resolve complex issues through analysis of the application code, 3rd party libraries and custom plugin's Familiar with Agile development methodologies. Track record of delivering high quality software on time. Android and iOS Mobile Hybrid App Development experience is a big plus LI-Hybrid Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. 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Build mature applications and services to enable Product Development teams through in-house self-service portal Collaborate with Development and Engineering teams to understand gaps and requirements while meeting expectations Join team meetings daily and as needed and collaborate with peers and teams within the organization Troubleshoot issues by reviewing information at hand, develop detailed implementation plan with automation and test details, and mentoring team members Lead and guide engineers with implementations Understand cross functional impact and high-level topology across services Ensure development aligns with UKG guidelines and industry best practices Communicate with and mentor teams on best practices and guidelines regarding the best use of our tooling and services Participate in a rotational on-call schedule with the team Bachelor's degree in computer science, Engineering, Software Engineering, or a related field, however equivalent work experience in similar position may be substituted for educational requirements. 8+ years of experience building and/or configuring cloud infrastructure and services on-prem or public (GCP preferred) through code 8+ years of experience with at one programming language. 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Experience working with container technologies (e.g. Docker, Kubernetes). Experience with one or more distributed version control/Source Code Management (SCM) technology and its workflows like git and the understanding of the GitOps/DevOps mindset. Experience developing, deploying, and maintaining highly available services at scale. Experience with web technologies utilizing Microservices, SOA patterns and REST. Experience with databases such as MySQL, NoSQL (MongoDB, Atlas), Elasticsearch. Experience with Redis and Message Queue (RabbitMQ, etc). here we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. 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