Careers at UKG

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BA/BS or equivalent.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893378917901", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 893379010515, "name": "Sr Product Support Representative", "location": "Maitland,FL,United States", "locations": ["Maitland,FL,United States", "Santa Ana,CA,United States"], "hot": 1, "department": "Customer/Technical Support", "business_unit": "Customer/Technical Support", "t_update": 1737140427, "t_create": 1729836750, "ats_job_id": "ca88dbb4-3864-4c19-bea1-3089ee429c03", "display_job_id": "SRPRO009705", "type": "ATS", "id_locale": "SRPRO009705-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Sr Product Support Representative, you'll be responsible for delivering top-notch support to UKG Ready customers. We value outstanding customer service skills that promote customer satisfaction and retention. In this role, you'll focus on providing full-suite support of the UKG Ready application. This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US-based UKG office and WFH and 2 days. Duties and Responsibilities: Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize your knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging your technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings and current department policies and procedures to provide accurate solutions. Must be able to go into the office 3 days a week. Basic Qualifications: 2+ years hands-on experience in customer and/or technical support environment Bachelor's Degree (If degreed, Computer Science, Information Systems or Business preferred) or equivalent work experience. Preferred Qualifications: Human Capital Management experience Excellent time management and problem-solving skills Strong verbal and written communication skills Understanding of Salesforce Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $50,400 to $72,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. Ability to work effectively in a fast-paced, dynamic environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379482839", "isPrivate": false, "latlongs": "-25.274398,133.775136"}, {"id": 893379180460, "name": "Sr Business Development Representative", "location": "Australia", "locations": ["Australia", "Sydney,NSW,Australia"], "hot": 1, "department": "Sales", "business_unit": "Sales", "t_update": 1736990030, "t_create": 1731044497, "ats_job_id": "b5ce9967-9bbf-420e-927a-b6d910c8b43b", "display_job_id": "SRBUS009910", "type": "ATS", "id_locale": "SRBUS009910-en", "job_description": "We are seeking a highly motivated and results-driven Senior Business Development Representative to join our team. The BDR will be responsible for identifying, qualifying, and generating new business opportunities through outbound lead generation activities. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for driving business growth. Conduct outbound prospecting to generate new business opportunities through phone calls, emails, and other channels. Research and identify potential clients within the target market and develop a comprehensive understanding of their business needs. Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Excellent communication skills, both written and verbal. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. 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Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose \u2014 people \u2014then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is looking for a passionate Senior Software Engineer with high volume on UI Web application experience to join our team. Has an excellent understanding of Design patterns, programming and testing concepts. Has a deep knowledge and stays on the forefront of development languages and frameworks utilized by our applications both on Desktop and Mobile using React, Java JavaScript, CSS, SQL Server and Custom Plugin's for mobile development. Capable of working independently on complex issues, requiring in-depth evaluation of various factors. This includes analyzing use cases, situations, and data as well as investigating issues and code execution across all levels of the application stack, including external libraries and plugins to support mobile platforms. Demonstrates a well-defined knowledge of design patterns, common algorithms and exercises them in selecting methods and techniques for obtaining solutions Quickly and efficiently find robust and effective solutions for difficult problems. Perform insightful and constructive code reviews to help maintain and teach proper coding techniques and ensure that your fellow developers are considering all pertinent factors to prevent regression defects or the introduction of problematic code. Communicates effectively with other departments to effectively gather information required to perform duties. Can quickly resolve very difficult issues through analysis of the application code, 3rd party libraries and customer use cases. Write Unit Tests, API Integration Tests and Automation for new and existing features in the product. Qualifications The following core skills are required to be successful in this position: Bachelors of degree in Computer Science or related discipline or equivalent experience. 4+ years of hands-on development experience with React, Java, JavaScript, CSS, SQL Server. Design and development of Applications which leverage Authentication protocols including OAUTH 2.0 and SAML Ability to write responsive code and automate tests using BDD framework that works both web and mobile applications. Ability to resolve complex issues through analysis of the application code, 3rd party libraries and custom plugin's Familiar with Agile development methodologies. Track record of delivering high quality software on time. Android and iOS Mobile Hybrid App Development experience is a big plus LI-Hybrid Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $109,000.00 to $156,700.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Will need to analyze and prepare payroll data while ensuring compliance with all applicable laws (USA & Puerto Rico). 5-7 years payroll processing experience with exposure to US multi-state agencies and Puerto Rico. Hands on experience with payroll tax deposit and filing requirements in the US and Puerto Rico. Attention to detail Ability to handle multiple tasks under tight deadlines Strong customer orientation Computer proficiency: Microsoft - Outlook, Teams, Word, Excel Formulas/Macros and Power Point Ability to handle sensitive and confidential information appropriately Must have the ability to quickly learn systems, processes, and procedures Must maintain current knowledge of applicable state and federal wage and hour laws Must facilitate management and employee understanding of payroll procedures Strong organizational skills and problem-solving expertise, while working with deadlines Bachelor degree in Business, Accounting, Taxation, Computer Science or a related field or equivalent work experience will be considered CPP In-House Payroll Processing Process In-House Payroll for bi-weekly, semi-monthly and monthly employees Review and validate pay for all new employees Process and track all Leave of Absences Manage timesheets and schedules for 2000+ UKrewers using Workforce Management application. Process supplemental payrolls as needed", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379996633", "isPrivate": false, "latlongs": "26.1003654,-80.3997748"}, {"id": 893379996491, "name": "Enterprise Account Executive- Services & Distribution (West Coast)", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1737137928, "t_create": 1736484320, "ats_job_id": "cc9949f5-1d88-4525-851d-c27ae94a2289", "display_job_id": "ACCOU010938", "type": "ATS", "id_locale": "ACCOU010938-en", "job_description": "Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Sales organization has experienced tremendous growth quarter over quarter! We take great pride in having the highest employee engagement in the company. With our aggressive compensation plans and global President's Club trips, our top reps are exceptionally well-rewarded for overachieving. If you are a highly successful HRMS/Payroll salesperson and have followed our company's growing success, you know we rarely have openings in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and equip them with the best products, support personnel, and tools to ensure long-term success. Now it's your turn to build your sales legacy: we are expanding our sales force and looking for the very best to represent UKG. About the Role: The Enterprise Account Executive will focus on selling into the Enterprise space on the Services & Distribution Team. A successful candidate will use consultative selling skills to understand prospect business requirements and recommend the best UKG software solutions to meet their objectives. You will be responsible for net-new logo sales in our S&D West business segment (2,500 ee-15,000 ee). While each AE owns a few upsell accounts, this is a true Hunter role. Core Responsibilities: Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Update forecasting and key tasks daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. About You: Basic Qualifications: 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. HRMS/Payroll experience is a strong plus. Consistently exceed a $2 Million+ quota. 3+ years of experience selling complex deals over $800K in ARR. Preferred Qualifications: Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. Travel Requirement 30-40% Where We're Going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Pay Transparency The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers . Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. 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