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Portfolio that showcases the design systems you've created or largely contributed to for complex enterprise products, including AI experiences 5+ years of experience designing and launching for both desktop and mobile channels, ideally with SaaS enterprise companies Deep expertise in designing usable, accessible, and modular systems that can scale to meet the needs and desires for millions of diverse users Expert in building and maintaining a large-scale Figma library, including experience with Figma variables. Communicating even complex concepts with clarity - verbally and in writing, in person and virtual. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Sr Product Support Representative, you'll be responsible for delivering top-notch support to UKG Ready customers. We value outstanding customer service skills that promote customer satisfaction and retention. In this role, you'll focus on providing full-suite support of the UKG Ready application. This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US-based UKG office and WFH and 2 days. Duties and Responsibilities: Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize your knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging your technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings and current department policies and procedures to provide accurate solutions. Must be able to go into the office 3 days a week. Basic Qualifications: 2+ years hands-on experience in customer and/or technical support environment Bachelor's Degree (If degreed, Computer Science, Information Systems or Business preferred) or equivalent work experience. Preferred Qualifications: Human Capital Management experience Excellent time management and problem-solving skills Strong verbal and written communication skills Understanding of Salesforce Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $50,400 to $72,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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The BDR will be responsible for identifying, qualifying, and generating new business opportunities through outbound lead generation activities. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for driving business growth. Conduct outbound prospecting to generate new business opportunities through phone calls, emails, and other channels. Research and identify potential clients within the target market and develop a comprehensive understanding of their business needs. Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Excellent communication skills, both written and verbal. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. Ability to work effectively in a fast-paced, dynamic environment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893379180460", "isPrivate": false, "latlongs": "-25.274398,133.775136"}, {"id": 893380479972, "name": "Data Operations Representative", "location": "Dallas,TX,United States", "locations": ["Dallas,TX,United States"], "hot": 0, "department": "Administrative/Support", "business_unit": "Administrative/Support", "t_update": 1739572559, "t_create": 1739566836, "ats_job_id": "e402b9be-73e9-4275-8a94-37a04797cb20", "display_job_id": "DATAO011803", "type": "ATS", "id_locale": "DATAO011803-en", "job_description": "Company Overview  With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose. We\u2019re united by purpose, inspired by you. As a Data Operations Rep,\u00a0you will be a crucial part of the Daily Ops Team, responsible for managing and processing periodic, quarterly, annual, and amended paper tax filings and check payments on behalf of our clients. This role requires a high degree of accuracy, efficiency, and the ability to collaborate effectively with various teams within the organization. This role requires a blend of independent work and teamwork, with a strong emphasis on organization, multi-tasking, and meeting deadlines. This role is required to be onsite 5 days per week (Monday-Friday) in our Irving, TX office location. Your key responsibilities will include: \u2022 Tax Filings and Payments: Process periodic, quarterly, annual, and amended paper tax returns and check payments. Ensure that all documents are accurately prepared, printed, scanned, and shipped to the appropriate tax agencies in a timely manner. \u2022 Document Handling: Utilize Salesforce and Smartsheet to print and manage requests. Maintain detailed records of all transactions and correspondence related to tax filings and payments. \u2022 Interdepartmental Collaboration: Work closely with the Trust, Amendments, Tax Notice, QE Filing Ops, and Payment Services System Support Teams to coordinate activities, address issues, and ensure smooth operations. \u2022 Client Support: Provide professional support to clients regarding their tax filings and payments. Address inquiries and resolve issues promptly. \u2022 Quality Assurance: Review documents for accuracy and completeness before submission. Ensure compliance with all relevant tax regulations and internal procedures. \u2022 Task Management: Effectively prioritize and manage multiple tasks to meet deadlines and maintain high-quality service. \u2022 Workflow Coordination: Collaborate with team members to prioritize tasks and manage workload effectively, ensuring all deadlines are met. Basic Qualifications: \u2022 Attention to Detail: Strong focus on accuracy and thoroughness in processing tax documents and payments. \u2022 Multi-tasking: Ability to handle multiple responsibilities simultaneously and prioritize tasks effectively. \u2022 Communication Skills: Excellent verbal and written communication skills for interacting with clients and team members. \u2022 Team Collaboration: Ability to work well both independently and as part of a team. Experience in a collaborative work environment is beneficial. Preferred Qualifications: \u2022 Technical Proficiency: Experience with Salesforce, Smartsheet, and other relevant software. Familiarity with tax filing processes is advantageous. \u2022 Experience: Previous experience in tax filing, payments processing, or a related administrative role is preferred.  \u2022 A high school diploma or equivalent is required, with additional education or certification in accounting or finance being a plus. Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0 Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.\u00a0 View  The EEO Know Your Rights poster  and its  supplement. View the  Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 Disability Accommodation\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0 USA Pay Transparency:\u00a0\u00a0 The pay range for this position is $31,283.00\u00a0to $44,848.00 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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Operations", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1739604380, "t_create": 1739478336, "ats_job_id": "b2ca752f-4886-4144-bba9-2d6005d38eec", "display_job_id": "VPOPE011781", "type": "ATS", "id_locale": "VPOPE011781-en", "job_description": "Company Overview\u00a0 With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.\u00a0\u00a0 At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.\u00a0\u00a0 Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose. We\u2019re united by purpose, inspired by you.\u00a0\u00a0\u00a0 We are seeking an experienced and dynamic Vice President of Operations to lead our operational initiatives and drive the company\u2019s growth trajectory. This senior leadership role is key to driving operational excellence initiatives, improving organizational processes and measuring performance, and ensuring the organizations efficiency and effectiveness. The VP of Operations will be responsible for implementing strategic initiatives across functions, streamlining workflows, monitoring and measuring operational metrics and performance. The ideal candidate will have extensive experience in scaling a software company, optimizing operational workflow, and building high-performing teams.\u00a0\u00a0 Key Responsibilities:\u00a0 Strategic Leadership:\u00a0 Translate strategy into actionable operational plans, monitor corporate performance, and drive operational excellence that supports business growth. Work closely with the President and CFO and executive team to align operations with organizational goals.\u00a0 Operational Excellence:\u00a0 Develop and implement cross-functional processes to drive strategic priorities. Implement operational metrics, scorecards, and dashboards to measure corporate performance and initiatives. Implement and drive quarterly business reviews across functions to monitor corporate performance against objectives.\u00a0Monitor performance against business cases through tracking and establishing corrective measures as needed and prepare related reports. Cross-Functional Collaboration:\u00a0 Work closely with senior leaders globally across GTM, Product, Engineering, Finance, Strategy, and IT to analyze existing operations, implement new and efficient processes, and drive alignment on corporate goals and initiatives. Partner with business units to ensure seamless execution of operational processes and address any operational challenges.\u00a0 Team Building, Leadership and Development:\u00a0 Build, develop, and lead a high-performing operations team from the ground up, identifying and attracting top talent while establishing a strong foundation for success. Foster a culture of accountability, collaboration, professional development, and continuous improvement. Implement effective training, development, and performance management practices to ensure long-term team growth and success. Inspire and enable team members, cultivating an environment that promotes internal development, innovation, and adaptability. Revenue Retention and Customer Engagement: Partner closely with GTM, Customer Success, and Engineering to create processes that drive high customer satisfaction and retention rates, proactive customer engagement, effective incident response and root cause analysis, and risk mitigation. Qualifications:\u00a0 Education:\u00a0 Bachelor\u2019s degree in Business Administration, Finance, Accounting or a related field.\u00a0 MBA or relevant advanced degree preferred.\u00a0 Experience:\u00a0 15+ years of experience in operations, with at least 10 years in a senior leadership role from a SaaS business model or technology drive company\u00a0 Ability to develop and implement successful operational strategies to drive growth\u00a0 Demonstrated experience in scaling operational processes, managing large teams and driving growth in a dynamic environment\u00a0 Skills and Abilities:\u00a0 Strong leadership skills, with the ability to manage and motivate cross-functional teams.\u00a0 Deep knowledge of operational strategy, process optimization, financial management and risk mitigation\u00a0\u00a0 Exceptional problem-solving and analytical abilities, with a focus on process optimization.\u00a0 Strong financial acumen and experience with operational excellence, budgeting, cost control, and performance metrics.\u00a0 Data driven approach to decision making along with excellent analytical and problem-solving abilities. Where we\u2019re going\u00a0 UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0\u00a0\u00a0 Equal Opportunity Employer\u00a0 UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.\u00a0 View  The EEO Know Your Rights poster  and its  supplement. View the  Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters  here .\u00a0 Disability Accommodation in the Application and Interview Process\u00a0 For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com .\u00a0 The pay range for this position is $202k to $320k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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