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If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Sr Product Support Representative, you'll be responsible for delivering top-notch support to UKG Ready customers. We value outstanding customer service skills that promote customer satisfaction and retention. In this role, you'll focus on providing full-suite support of the UKG Ready application. This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US-based UKG office and WFH and 2 days. Duties and Responsibilities: Offer comprehensive support for assigned cases, including outbound communications and support tickets. Utilize your knowledge and experience to efficiently resolve challenging problems submitted by end-users, leveraging your technical and problem-solving abilities. Provide timely, accurate, and complete responses to customer inquiries. Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve or provide solutions for problems reported by customers. Acquire, maintain, and expand knowledge of relevant product offerings and current department policies and procedures to provide accurate solutions. Must be able to go into the office 3 days a week. Basic Qualifications: 2+ years hands-on experience in customer and/or technical support environment Bachelor's Degree (If degreed, Computer Science, Information Systems or Business preferred) or equivalent work experience. Preferred Qualifications: Human Capital Management experience Excellent time management and problem-solving skills Strong verbal and written communication skills Understanding of Salesforce Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $50,400 to $72,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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The BDR will be responsible for identifying, qualifying, and generating new business opportunities through outbound lead generation activities. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for driving business growth. Conduct outbound prospecting to generate new business opportunities through phone calls, emails, and other channels. Research and identify potential clients within the target market and develop a comprehensive understanding of their business needs. Qualify leads and schedule meetings or product demonstrations for the sales team. Collaborate with sales and marketing teams to develop targeted outreach campaigns and strategies. Maintain accurate and up-to-date records of all prospecting activities in CRM software. Provide feedback to sales and marketing teams to improve lead generation strategies and processes. Meet or exceed monthly and quarterly quotas for qualified leads and meetings. Bachelor's degree in Business Administration, Marketing, or related field. 1-2 years of experience in a similar role, preferably in a B2B sales environment. Proven track record of achieving or exceeding sales targets and quotas. Excellent communication skills, both written and verbal. Strong interpersonal skills and ability to build rapport with prospects. Self-motivated with a strong sense of initiative and drive. Proficiency in Salesforce and Microsoft Office Suite. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Sales organization has experienced tremendous growth quarter over quarter! We take great pride in having the highest employee engagement in the company. With our aggressive compensation plans and global President's Club trips, our top reps are exceptionally well-rewarded for overachieving. If you are a highly successful HRMS/Payroll salesperson and have followed our company's growing success, you know we rarely have openings in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and equip them with the best products, support personnel, and tools to ensure long-term success. Now it's your turn to build your sales legacy: we are expanding our sales force and looking for the very best to represent UKG. About the Role: The Enterprise Account Executive will focus on selling into the Enterprise space on the Services & Distribution Team. A successful candidate will use consultative selling skills to understand prospect business requirements and recommend the best UKG software solutions to meet their objectives. You will be responsible for net-new logo sales in our S&D West business segment (2,500 ee-15,000 ee). While each AE owns a few upsell accounts, this is a true Hunter role. Core Responsibilities: Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Update forecasting and key tasks daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. About You: Basic Qualifications: 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. HRMS/Payroll experience is a strong plus. Consistently exceed a $2 Million+ quota. 3+ years of experience selling complex deals over $800K in ARR. Preferred Qualifications: Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. Travel Requirement: 50% Where We're Going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Pay Transparency: The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers. Equal Opportunity Employer: Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify posters here. 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Data Integration: Integrate Anaplan with other data sources and systems (e.g., ERP, CRM) to ensure accurate data flow and consistency. Process Optimization: Identify opportunities for process improvements and automation within Anaplan models to enhance performance and scalability. Testing and Validation: Ensure model accuracy and integrity through rigorous testing and validation of data and calculations. Documentation: Develop and maintain comprehensive documentation for model structures, processes, and user guides. User Support: Provide training and support to end-users to ensure effective utilization of Anaplan models. Stakeholder Collaboration: Work closely with finance, operations, and IT teams to align Anaplan models with business objectives and gather requirements for model enhancements. Education: Bachelor's degree in Finance, Accounting, Business, Economics, Information Systems, or a related field. Advanced degree (MBA, CFA, etc.) is a plus. Experience: 8+ years of experience in financial modeling, data analysis, or a related field. Hands-on experience with Anaplan is required; Anaplan Certified Model Builder certification is preferred. Proficiency in Excel, SQL, and other data management tools. Familiarity with ERP and CRM systems (e.g., Gainsight, Salesforce) is an advantage. Detail-oriented with a commitment to accuracy. 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We're united by purpose, inspired by you. About The Team Our Sales organization has experienced tremendous growth quarter over quarter! We take great pride in having the highest employee engagement in the company. With our aggressive compensation plans and global President's Club trips, our top reps are exceptionally well-rewarded for overachieving. If you are a highly successful Workforce Management/HRMS/Payroll salesperson and have followed our company's growing success, you know we rarely have openings in our sales ranks. Why? Because we hire only the best Workforce Management/HRMS/Payroll Reps and equip them with the best products, support personnel, and tools to ensure long-term success. Now it's your turn to build your sales legacy: we are expanding our sales force and looking for the very best to represent UKG. About The Role The Account Executive will focus on selling into the Upper Enterprise space on the Manufacturing Team. A successful candidate will use consultative selling skills to understand prospect business requirements and recommend the best UKG software solutions to meet their objectives. You will be responsible for Customer Expansion and Net-New logo sales for global companies with15K+ ee's. THIS IS A HUNTER ROLE. Core Responsibilities Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers and partners. Continuously bring ideas to the table and communicate to leadership All offerings to be positioned in accounts to drive maximum revenue Forecasting and key tasks updated daily Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your successful years of enterprise selling experience to act as a trusted advisor. Onsite executive business reviews required in all assigned accounts (coordinated by the Enterprise Account Executive) bringing key stakeholders to the table from UKG. Enterprise Account Executives are responsible for coordination of all account communication (both internally and externally). Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. About You Basic Qualifications: 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Workforce Mangement/HRMS/Payroll experience is a strong plus. Consistently exceed a $4 Million+ quota. 3+ years of experience selling complex deals over $800K in ARR. Preferred Qualifications Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning Workforce Management/HRMS/Payroll solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. Travel Requirement 50% Where We're Going: UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Pay Transparency: The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers. Equal Opportunity Employer: Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 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