Careers at UKG

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For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. 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They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change."}, "fr-ca": {"hiringScamHeading": "AVIS SUR LES ESCROQUERIES EN MATI\u00c8RE D\u2019EMBAUCHE", "hiringScamBody": "UKG ne vous demandera jamais une copie de votre permis de conduire, de votre carte d\u2019assurance sociale ou de votre passeport lors d\u2019un entretien d\u2019embauche. Pour les nouvelle embauches, nous ne demandons pas de paiement pour l\u2019achat d\u2019\u00e9quipement, le co\u00fbt de la formation ou la r\u00e9ception des documents d\u2019accueil. UKG ne fait pas d\u2019offres d\u2019emploi en dehors de son processus d\u2019embauche officiel. 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Assign tasks based on team members' strengths and skills. Support professional growth through training, mentoring and career development. Design, implement, and maintain ER policies in collaboration with Legal and People Ops, ensuring compliance with labor laws and consistent application across the organization. Educate employees and managers on policies, legal obligations, and best practices. Serve as a trusted advisor to managers and HRBPs on complex employee matters, including performance management, disciplinary actions, and terminations. Provide guidance on sensitive issues such as harassment, discrimination, and workplace disputes. Mediate interpersonal and team conflicts to foster a collaborative work environment. Lead or oversee impartial investigations into employee complaints, misconduct, or policy violations, ensuring fairness, confidentiality, and consistency. Support managers in addressing performance issues, implementing performance improvement plans, and ensuring disciplinary actions are fair and well-documented. Develop and deliver training programs to enhance ER knowledge and promote awareness of policies and legal standards. Analyze ER-related data to identify trends, root causes, and opportunities for proactive strategies that improve the employee experience and mitigate risk. Provide ER expertise during mergers, acquisitions, restructures, and offboarding processes to ensure smooth transitions. Recommend and help implement HR technologies that support ER functions, and leverage workforce analytics to drive continuous improvement Serve as the lead for assigned verticals and/or cross-functional projects, ensuring alignment with broader Employee Relations and organizational objectives. Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred). 10+ years of progressive experience in HR with focus on Employee Relations, with at least 3-5+ years in a leadership role. Deep knowledge of employment law, HR best practices, and workplace investigations. Strong analytical, communication, and conflict resolution skills. 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Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Forecasting and key tasks updated daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Upper Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. 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Collaborate with development and operations teams to define infrastructure requirements and ensure scalable, secure, and reliable cloud solutions. Implement blue-green deployments and zero-downtime release strategies. Manage and version control infrastructure configurations and scripts using Git and GitHub. Collaborate with development and operations teams to build and improve CI/CD pipelines. Participate in code reviews and contribute to improving IaC standards and practices. Leverage DNS routing strategies to enable zero-downtime deployments and fast rollback capabilities. Perform system monitoring, performance tuning, and capacity planning. Implement and maintain system security best practices, including firewall (iptables) configurations and SELinux. Automate routine tasks using shell scripting (Bash, Python). Manage and troubleshoot internal DNS (Domain Name System) infrastructure, including zone file management and recursive/authoritative DNS servers. Implement and maintain automation for cloud resource provisioning, configuration, and deployment. Ensure compliance with security standards and policies across Linux and GCP environments. Implement and maintain robust backup and disaster recovery strategies. Participate in security audits and vulnerability assessments. Provide support and troubleshoot issues, responding to incidents and resolving problems efficiently. Participate in an on-call rotation as required. 5+ years of experience as a Linux System Administrator. GCP Certified (Associate Cloud Engineer or Professional Cloud Architect preferred). 5+ years of experience with Terraform for infrastructure provisioning and management on GCP. Proficiency with Git and GitHub for source code management and collaboration. Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience. Strong expertise in SMTP configuration and troubleshooting. 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