Careers at UKG

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For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. 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And we\u2019re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose.  We\u2019re united by purpose, inspired by you.\u00a0  About the role The UKG Partner Team is supporting exceptional partner growth within the UKG partner eco-system supporting the companies goal of delivering double digit growth. UKG is looking for a Partner Manager to expand the team as we grow the number of projects delivered by partners. This crucial role within the UKG partner eco-system is responsible for managing and communicating enablement strategies with our partners; collaborating with our enablement teams to ensure partner resources obtain implementation certification; leading program health reviews; building trusted partnerships; and crucially overseeing project governance and delivery to ensure all projects delivered by UKG partners meet the very highest delivery standards to support our customers expectations. This role requires a proactive approach to continuous improvement, project management, and forecasting abilities to drive successful outcomes with exceptional escalation management skills, strong executive presence and a good understanding of the HCM industry. Key responsibilities Enablement: \u2022 Continuous Improvement: Manage and communicate the partners enablement strategy to ensure learning plans in place to meet market demands. \u2022 Partner Resource Certification Approval: Ensure partner resources obtain and maintain the necessary certification to allow system access \u2022 Health Reviews: Lead data-driven program health reviews and run Quarterly Business Reviews (QBRs) to build trusted relationships with partners. Working with peers to gain support where a PIP process is required. Delivery: \u2022 Project Governance: Represent UKG on partner delivered projects; participate in project Steering Committee (Steer Co) presenting an executive presence and being the first point of escalation management should it be required. \u2022 Weekly Project Check-Ins: Ensure accountability and results through validating key questions to ensure the project remains on track. \u2022 Go Live Readiness: Ensure partner adherence to go-live readiness reviews to drive quality go-live deliveries. \u2022 Product Support: Where necessary facilitate engagement into the Partner Experience Center to ensure the partner obtains support should product or configuration issues arise. \u2022 Scope/Budget Management: Collaborate with Partner Operations to manage hours budget in the UKG PSA system; support and approve change requests; closely manage modules delivered by Ready partners to budget. \u2022 Customer OSAT/References: Drive engagement of OSAT survey responses to achieve high referenceability on partner projects. Forecasting: \u2022 Go Live Forecasting: Collaborate with the partner to ensure accurate go-live forecasting to avoid customer billing pushes and poor customer satisfaction. The objective is to maintain go-live pushes below 10%. Essential Skills \u2022 Build and foster trusted relationships with partners and those that interact with partners outside of the global partner organization. \u2022 Ability to facilitate internal and external status meetings to discuss metrics, performance and opportunities. \u2022 Attention to detail is crucial, as is the ability to gather and summarise detailed information from all involved parties to make accurate business decisions. \u2022 Ensure ongoing and accurate data within the partner portfolio including but not limited to forecast accuracy, push percentage, CSAT, and Time to Live, with a willingness to contribute to the development of tools and data that does not exist today. \u2022 Manage to and execute on partner programs under varying delivery methodologies. \u2022 Through having industry knowledge be able to identify enablement opportunities for ongoing partner quality and growth to ensure continuous improvement across the partner portfolio. \u2022 Manage escalations to identify problems, paths to solution, and remediation plans to ensure problems to avoid further escalation. \u2022 Operate as part of the tight team supporting a number of partners, strong team collaboration critical. \u2022 Identify opportunities to improve and find efficiencies to support evolving UKG Business Needs. \u2022 Reiterate UKG messaging around changes to the partner network and advocate for the partner as needed to ensure we are creating a positive partner experience. Basic Qualifications \u2022 8+ years in a Professional Services or Consulting experience \u2022 Bachelor\u2019s Degree in a related field or other relevant combination of training and experience required \u2022 Travel of up 25% may be required for this role Preferred Qualifications \u2022 Strong interpersonal and professional communication skills, \u2022 Proven business acumen within the SaaS industry including revenue recognition and forecasting \u2022 Ability to understand and articulate technical concepts and derive solutions Benefits\u00a0 25 to 28 days of annual leave, plus 9 UK public holidays Supplemental medical coverage provided by AXA for you and your dependents Dental coverage through BUPA and annual vision reimbursement up to \u00a3100 Life insurance \u2013 4x your annual salary Group income protection \u2013 up to 75% of salary for long-term absence Pension plan \u2013 5% employer contribution, 4% employee via salary exchange Employee Assistance Program available 24/7 Global tuition reimbursement program \u2013 up to \u00a33,775 per year Fertility support \u2013 up to \u00a36,525 Adoption assistance \u2013 up to \u00a36,525 Surrogacy support \u2013 up to \u00a36,525 Gender affirmation support \u2013 up to \u00a326,125 UKG scholarship program for dependents U Choose program \u2013 \u00a3300 every quarter to spend on eligible items Paid parental leave \u2013 16 weeks maternity and 4 weeks paternity leave Where we\u2019re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!\u00a0 UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.\u00a0\u00a0\u00a0\u00a0\u00a0 Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  UKGCareers@ukg.com", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893383471175", "isPrivate": false, "latlongs": "55.378051,-3.435973"}, {"id": 893383642923, "name": "Principal Product Manager, Workforce Planning and Forecasting", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Montreal,QC,Canada"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1753539890, "t_create": 1753376945, "ats_job_id": "45412501-8644-449c-9c71-b27582d2486d", "display_job_id": "PRINC015059", "type": "ATS", "id_locale": "PRINC015059-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893383642923", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893383623963, "name": "ENTERPRISE ACCOUNT EXECUTIVE", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1753593990, "t_create": 1753292120, "ats_job_id": "13dc9a52-e927-4ff4-abaf-e5059b75c62e", "display_job_id": "ACCOU015039", "type": "ATS", "id_locale": "ACCOU015039-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893383623963", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893383594316, "name": "One View Global Payroll Sales Architect", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1753497794, "t_create": 1753208757, "ats_job_id": "738e38ca-3a48-454a-9c8b-e1f07a0e4b27", "display_job_id": "ONEVI015017", "type": "ATS", "id_locale": "ONEVI015017-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893383594316", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893383593428, "name": "SALES EXECUTIVE - 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