Sr Tax Research jobs in UKG

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address and facilitate timely resolution to tax inquiries, including amendments, original filing and tax notices Engage with customers and internal partners who require Payment Services escalated or proactive support, addressing their specific needs and challenges Provide support to address reconciliation discrepancies in preparation of quarter-end and year-end filings Conduct and/or participate in client conference calls to address service issues, research, and resolve tax issues Conduct training for new and existing clients on procedures, processes, and systems Assist in the training and mentoring of others within the team Builds and maintains strong peer relationships within the team and across the organization Assist with other projects as assigned 3+ years experience with either payroll, tax, tax compliance, and/or tax filing operations 3+ years of experience in a customer support role, with a focus on providing exceptional service and building strong customer relationships Proficient in working with multiple systems and/or case tools such as Salesforce, Zendesk, Jira, etc Strong understanding of tax filing systems such as MasterTax Demonstrated experience performing payroll tax reconciliations and analysis Strong understanding of UKG Pro Advanced analytical and strong problem-solving skills, with the ability to quickly assess complex situations and propose effective solutions Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely Proven ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously Collaborative mindset with the ability to work effectively with cross-functional teams Passion for customer satisfaction and a genuine desire to exceed customer expectations Strong customer service skills (e.g., setting and meeting expectations, care & empathy, follow up, etc.) Proven time management strategies Bachelor's degree in business, Accounting FPC or CPP 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Generate daily payments for tax liabilities managed in Mastertax, ensuring timely submission to the bank and agencies. Conduct quarterly/annual balancing and reconciliation of tax liabilities to MasterTax liabilities and payments. File assigned quarterly and annual tax returns and electronic media, generated from Mastertax software, in accordance with agency specific guidelines. Prepare and communicate quarterly tax variance and refund information to clients. Prepare and file appropriate client tax agency EFT registrations, Federal E-file registrations and reporting agent authorizations. Research tax notices submitted by clients for assigned agencies and communicate effectively with clients to resolve. Assist with review of client tax amendment requests and generation of return as needed. Ensure compliance and accuracy while maintaining up-to-date knowledge of tax issues related to Federal, State and Local tax compliance. Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners. Assist with reconciliation and entry of new client balances against documentation and preparation of correspondence to assist new clients with transition. Research problems and out of balance situations. Interact with Payroll Services staff and other internal departments, as applicable, to answer questions and resolve issues. * Support Tax Compliance team with testing of new system releases and client communications Assist with analytical review of client tax variances and drive ongoing improvements with system development and client education Support education of clients and Payroll Services team representatives with tax related questions. Manage multiple competing priorities with tight deadlines in a fast paced, ever-changing environment. Manage projects in an organized, proactive, and independent manner to meet all required time frames and commitments. Participate in initiatives to improve Payroll Services Tax processes and rollout new technology internally. Work on stretch assignments and other duties as assignedBasic 1-2 years' USA payroll and multi-state and local tax filing experience Experience with Microsoft Office applications with emphasis on Excel Bachelor's degree in Business, Accounting, Finance, Computer Science or a related field or equivalent work experience Ability to troubleshoot for simple to moderate problems with tools and software team uses regularly Previous experience with payroll products/processing, tax calculations, remittance, or compliance Experience working directly with customers using various communication methods including phone, email, MS Teams/Zoom and PowerPoint Previous experience with Mastertax or similar tax processing software Self-starter with minimal supervision Ability to exercise judgment within broadly defined practices in selecting methods and techniques for obtaining solutions", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382644379", "isPrivate": false, "latlongs": "28.6277767,-81.36312439999999"}, {"id": 893381420691, "name": "Tax Data Filing I", "location": "Noida,UP,India", "locations": ["Noida,UP,India"], "hot": 0, "department": "Customer Success", "business_unit": "Customer Success", "t_update": 1752229880, "t_create": 1744278641, "ats_job_id": "5c0dad1c-ade8-4926-bc16-68376eabc177", "display_job_id": "TAXDA012985", "type": "ATS", "id_locale": "TAXDA012985-en", "job_description": "Provide assistance to business units on payroll tax-related inquiries. Assist with various projects as assigned pertaining to SUI, SIT, FIT etc. Ability to negotiate positive resolutions with customers and payroll tax agencies Proficient working with multiple systems and tools to perform job functions, such as Salesforce, MasterTax etc. Ability to work independently and within a team-based environment Bachelor's Degree in Business, Accounting, Finance, or a minimum of 1-2 years equivalent work experience. Good analytical skills and attention to details is a must, should be well versed with MS Office, especially MS excel. Good command over oral and written communication, problem solving etc.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893381420691", "isPrivate": false, "latlongs": "28.5355161,77.3910265"}, {"id": 893380501846, "name": "Principal Corporate Tax Manager", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Weston,FL,United States"], "hot": 0, "department": "Accounting/Finance", "business_unit": "Accounting/Finance", "t_update": 1752262522, "t_create": 1739890128, "ats_job_id": "2db26566-db5a-47f7-8918-08bac3461819", "display_job_id": "PRINC011825", "type": "ATS", "id_locale": "PRINC011825-en", "job_description": "Tracking tax law changes that could impact UKG's business, and modelling the financial impact of such changes; Managing income tax audits and appeals; Managing indirect tax appeals; Providing timely advice to the Legal, Sales and Procurement functions with respect to the tax implications of multinational contracts; Self-identifying tax planning opportunities for UKG, validating cash tax planning opportunities pitched by external tax firms, and managing the execution of any tax planning projects that are approved; and, Ensuring transfer pricing requirements are met for new intercompany transactions, and helping to update existing transfer pricing arrangements when required as a result of operational changes. 5 to 7 years of full-time tax work experience. o At least 3 years of the 5 years must have been spent at either a \u201cBig 4\u201d firm, a large law firm, or a large multinational company. o At least 2 years of the 5 years must have been spent focused on some combination of International Tax, Tax Planning, Tax Controversy, Transfer Pricing or M&A. o A JD, LLM or MST can replace 1 year of the preceding work experience requirements. Excellent tax technical skills and project management skills. A solid understanding of cross-border tax laws and concepts. Able to negotiate with tax authorities on UKG's behalf. Able to self-train rapidly with respect to newly enacted tax laws, as well as areas of tax where the candidate does not have prior experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893380501846", "isPrivate": false, "latlongs": "42.6334247,-71.31617179999999"}, {"id": 893382920179, "name": "Lead Product Manager, US Tax Products", "location": "Lowell,MA,United States", "locations": ["Lowell,MA,United States", "Branchburg,NJ,United States", "Indianapolis,IN,United States"], "hot": 0, "department": "Product", "business_unit": "Product", "t_update": 1752326701, "t_create": 1750223216, "ats_job_id": "b57eb60a-9f23-47d9-b88e-00a79bbee7cc", "display_job_id": "LEADP014360", "type": "ATS", "id_locale": "LEADP014360-en", "job_description": "Ensure that the team always has an adequate amount of prior prepared tasks to work on Plan and prioritize product feature backlog and development for the product Work with Product Managers to define product vision, roadmap and growth opportunities Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, writing and elaborating on user stories Work closely with Product Management to create and maintain a product backlog according to business value or ROI Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Follow our competitors and the industry Keep abreast with Agile/Scrum best practices and new trends Assist in drafting and editing product-related documentation Work with cross functional teams in support of product launch 3+ years in SaaS Product Management 4- 5 + years of US Payroll/ US Taxation and/or services industry experience Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion FPC or any Payroll related certification is a real plus Bachelor's degree in a business discipline or equivalent combination of education and work experience We work in a collaborative hybrid model. 3 days per week in the office is required. 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